What users are saying about
1 Ratings
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26 Ratings
1 Ratings
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Score 9.1 out of 100

OutboundEngine

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26 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

OutboundEngine

OutboundEngine is very well suited for smaller businesses that are moldable and are just getting off the ground. For these businesses, they often have a smaller employee base and are more in need of organization and marketing help. OutboundEngine definitely took a lot off my plate on the marketing, social media, and communication side of things and prevented me from needing to bring on extra help, which would have ended up costing me more in the long run
Annabelle Jones | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ContactPigeon
OutboundEngine
7.5
Mobile optimization
ContactPigeon
OutboundEngine
7.4
Email deliverability reporting
ContactPigeon
OutboundEngine
8.3
List management
ContactPigeon
OutboundEngine
6.7

Lead Management

ContactPigeon
OutboundEngine
7.6
Automated sales alerts and tasks
ContactPigeon
OutboundEngine
7.6

Social Media Marketing

ContactPigeon
OutboundEngine
8.1
Social sharing and campaigns
ContactPigeon
OutboundEngine
8.1

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

OutboundEngine

  • The content that they generate to send to our clients is relevant and the clients want to engage with us. It makes us appear more professional and consistent, even though we are a smaller company.
  • It helps us stay in touch with clients and helps us stay top of mind. We are able to generate more new business leads if we are in consistent contact with current, former, and potential clients.
  • Their customer service and support is outstanding. All my questions were answered and I went into the program feeling confident and knowledgeable.
John Stevens | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

OutboundEngine

  • Have a more flexible platform that would allow me to choose how often I want the newsletters to go out versus me having to go in and suppress the newsletters that I don't want to go out.
  • Customer service follow-through sometimes is lacking.
Melanie Hadley | TrustRadius Reviewer

Usability

ContactPigeon

No score
No answers yet
No answers on this topic

OutboundEngine

OutboundEngine 9.1
Based on 2 answers
Overall, OutboundEngine is very user friendly. It is simple to set up and explore, and if there are any issues or questions, the customer service team and account managers are always available to help. They are very knowledgeable and were able to explain everything in detail to me. The program is easy to navigate and helps me stay organized, and an uncomplicated and straightforward solution was exactly what I was looking for
Annabelle Jones | TrustRadius Reviewer

Support Rating

ContactPigeon

No score
No answers yet
No answers on this topic

OutboundEngine

OutboundEngine 7.0
Based on 20 answers
The customer service was excellent! Everyone I spoke to was kind and knowledgeable. My account manager was easily reachable. Setup of the OutboundEngine program was explained really thoroughly, and we knew how we could best use the product to meet the needs of our clients and get our online and social media presence off the ground.
Maurine Montville | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

OutboundEngine

Affordability is important and OutboundEngine is affordable. I like the expertise in this field they have. I really appreciate they don’t constantly bother me trying to sell me more services, etc. Any time I have needed to call the company, their reps are always available. That means a lot.
Fonda Hall | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

OutboundEngine

  • Saved time for me and helped me meet marketing targets without having to bring on another person. This would have been costly and time-consuming.
  • Clients are actually interested in the content, and the content is informative. It helps them better understand what my business is doing and why it's important.
Madeline Davis | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ContactPigeon Editions & Modules

Additional Pricing Details
Pricing is based on volume unique contacts (visitor profile) and feature requirements.

OutboundEngine

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$99*

* per user

OutboundEngine Editions & Modules

Edition
Essential$1991
Value$2991
Premium$4991
  1. per user
Additional Pricing Details
More information is available on the vendor's website.

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
OutboundEngine
7.4

Usability

ContactPigeon
OutboundEngine
9.1

Support Rating

ContactPigeon
OutboundEngine
7.0

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