ContactPigeon vs Springbot

Likelihood to Recommend

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

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Well Suited For:

Small businesses with small marketing teams.
Shopify Customers.
Small businesses that want more reporting/segmented lists.
Businesses that are upgrading from a service like Constant Contact or Mailchimp.

Less appropriate

Customer who are currently using Klaviyo.
Business who do not have a Shopify website.

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Alex Mills

Creative Director

Southern Baked Pie CompanyFood & Beverages, 51-200 employees

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Feature Rating Comparison

ContactPigeon

Springbot

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

ContactPigeon

Springbot

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

ContactPigeon

Springbot

Calendaring

Event/webinar marketing

ContactPigeon

Springbot

Social sharing and campaigns

Social profile integration

ContactPigeon

Springbot

Dashboards

Standard reports

Custom reports

ContactPigeon

Springbot

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

Really powerful custom automation
Omnichannel marketing automation (Email+Push Notifications+SMS)
Great support

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.

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Melissa Best

Digital Marketing Strategist

Augusta SportswearApparel & Fashion, 501-1000 employees

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Cons

The UI is too complex sometimes (hopefully their support is always there for us!)

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

I'd love for Springbot to continue to expand on their email offering - the platform and automations are excellent, and I'd like additional conditionals as I build out my flows.

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Verified User

C-Level Executive in Corporate

Apparel & Fashion Company, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Springbot 7.7

Based on 3 answers

I think Springbot is pretty user-friendly overall. The only down-side is that the website is often updated, leaving the customer to hunt certain features down that are now in a different spot. So I think it would be helpful if every so often they sent an email that let customers know what changes were made and where to access everything

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Alex Mills

Creative Director

Southern Baked Pie CompanyFood & Beverages, 51-200 employees

View all 3 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Springbot 9.1

Based on 2 answers

Maybe the part that I value the most, is the partnership that I've developed with Springbot. Out of the gate, there is absolutely work to do to get things set up and they don't sugar coat that. While much of the onboarding was smooth - we had a few obstacles to work through, and I'm thankful my Success Manager kept me up to date as we resolved anything that came up, and was proactive with her outreach and recommendations to get the most out of the platform.  I find myself learning something new each time I chat with her, whether it be optimizations to my automations, new marketing ideas, or ways to increase engagement as I go into the holidays.

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Verified User

C-Level Executive in Corporate

Apparel & Fashion Company, 1-10 employees

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Alternatives Considered

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

Springbit is more expensive, more complicated and delivered less.

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Verified User

C-Level Executive in Product Management

Retail Company, 1-10 employees

View all 4 answers on this topic

Return on Investment

25% growth in Email orders (YoY).
Higher open rates up to +46%.

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.

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Melissa Best

Digital Marketing Strategist

Augusta SportswearApparel & Fashion, 501-1000 employees

View all 4 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

ContactPigeon Editions & Modules

—

Additional Pricing Details

Pricing is based on volume unique contacts (visitor profile) and feature requirements.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Springbot Editions & Modules

Edition

Platform Base Package	$199/month¹

for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.

Additional Pricing Details

See website for pricing calculator for additional pricing options.

Rating Summary

ContactPigeon

Springbot

ContactPigeon

Springbot

ContactPigeon

Springbot

Likelihood to Recommend

ContactPigeon

Springbot

Feature Rating Comparison

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

Calendaring

Event/webinar marketing

Social sharing and campaigns

Social profile integration

Dashboards

Standard reports

Custom reports

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

ContactPigeon

Springbot

Cons

ContactPigeon

Springbot

Usability

ContactPigeon

Springbot

Support Rating

ContactPigeon

Springbot

Alternatives Considered

ContactPigeon

Springbot

Return on Investment

ContactPigeon

Springbot

Screenshots

ContactPigeon

Springbot

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

ContactPigeon Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Springbot Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison