What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 5 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.8 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
Email & Online Marketing
ContactPigeon
Feature Set Not Supported
N/A
5.2
Springbot
52%
Springbot ranks higher in 9/9 features
Springbot ranks higher in 9/9 features
WYSIWYG email editor
N/A
0 Ratings
4.9
49%
3 Ratings
Dynamic content
N/A
0 Ratings
5.2
52%
3 Ratings
Ability to test dynamic content
N/A
0 Ratings
3.4
34%
2 Ratings
Landing pages
N/A
0 Ratings
8.2
82%
1 Rating
A/B testing
N/A
0 Ratings
5.2
52%
3 Ratings
Mobile optimization
N/A
0 Ratings
4.9
49%
3 Ratings
Email deliverability reporting
N/A
0 Ratings
4.9
49%
3 Ratings
List management
N/A
0 Ratings
5.2
52%
3 Ratings
Triggered drip sequences
N/A
0 Ratings
4.9
49%
3 Ratings
Lead Management
ContactPigeon
Feature Set Not Supported
N/A
7.0
Springbot
70%
Springbot ranks higher in 4/4 features
Springbot ranks higher in 4/4 features
Lead nurturing
N/A
0 Ratings
4.9
49%
3 Ratings
Lead scoring and grading
N/A
0 Ratings
9.1
91%
1 Rating
Data quality management
N/A
0 Ratings
4.9
49%
3 Ratings
Automated sales alerts and tasks
N/A
0 Ratings
9.1
91%
1 Rating
Campaign Management
ContactPigeon
Feature Set Not Supported
N/A
5.6
Springbot
56%
Springbot ranks higher in 2/2 features
Springbot ranks higher in 2/2 features
Calendaring
N/A
0 Ratings
4.9
49%
3 Ratings
Event/webinar marketing
N/A
0 Ratings
6.4
64%
1 Rating
Social Media Marketing
ContactPigeon
Feature Set Not Supported
N/A
3.4
Springbot
34%
Springbot ranks higher in 2/2 features
Springbot ranks higher in 2/2 features
Social sharing and campaigns
N/A
0 Ratings
3.1
31%
2 Ratings
Social profile integration
N/A
0 Ratings
3.8
38%
2 Ratings
Reporting & Analytics
ContactPigeon
Feature Set Not Supported
N/A
5.2
Springbot
52%
Springbot ranks higher in 3/3 features
Springbot ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
5.2
52%
3 Ratings
Standard reports
N/A
0 Ratings
5.2
52%
3 Ratings
Custom reports
N/A
0 Ratings
5.2
52%
3 Ratings
Platform & Infrastructure
ContactPigeon
Feature Set Not Supported
N/A
7.1
Springbot
71%
Springbot ranks higher in 6/6 features
Springbot ranks higher in 6/6 features
API
N/A
0 Ratings
5.2
52%
3 Ratings
Role-based workflow & approvals
N/A
0 Ratings
8.2
82%
1 Rating
Customizability
N/A
0 Ratings
7.3
73%
1 Rating
Integration with Salesforce.com
N/A
0 Ratings
7.3
73%
1 Rating
Integration with Microsoft Dynamics CRM
N/A
0 Ratings
7.3
73%
1 Rating
Integration with SugarCRM
N/A
0 Ratings
7.3
73%
1 Rating
Attribute Ratings
- ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.1
ContactPigeon
91%
3 Ratings
4.6
Springbot
46%
5 Ratings
Likelihood to Renew
9.1
ContactPigeon
91%
1 Rating
Springbot
N/A
0 Ratings
Usability
ContactPigeon
N/A
0 Ratings
4.5
Springbot
45%
4 Ratings
Support Rating
9.1
ContactPigeon
91%
1 Rating
5.2
Springbot
52%
3 Ratings
Likelihood to Recommend
ContactPigeon
It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Springbot
Well Suited For:
- Small businesses with small marketing teams.
- Shopify Customers.
- Small businesses that want more reporting/segmented lists.
- Businesses that are upgrading from a service like Constant Contact or Mailchimp.
- Customer who are currently using Klaviyo.
- Business who do not have a Shopify website.
Creative Director
Southern Baked Pie CompanyFood & Beverages, 51-200 employees
Pros
ContactPigeon
- Customized newsletters with segmentations to target specific customers according to their visits in our website.
- Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
- Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesSpringbot
- The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
- Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
- Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
- I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
- Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
- Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
Digital Marketing Strategist
Augusta SportswearApparel & Fashion, 501-1000 employees
Cons
ContactPigeon
- The UI is too complex sometimes (hopefully their support is always there for us!)
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
Springbot
- After our purchase, I let spring or know that I was currently too busy to implement the system and to put things on hold. They ignored this request and kept charging us a monthly fee without using any of their systems. I have only logged in once. Nothing has been set up. They can see that from their side.
- After multiple emails back and forth their out was in the user agreement. I never asked for my money back only credit so I can regroup and when I have time get on to implant the systems. They tell me they don't do that.
- They don't care about any of the customer's needs. They only care about charging you that monthly fee. Terrible bus plan. With enough bad feedback, they will suffer from such a narrow plan.
- I wish we had actual information about the cons using the system. Unfortunately I was not given the opportunity to do unless I wanted to keep paying while not using the system.
Owner
MonkeyfingeR DesignEntertainment, 1-10 employees
Pricing Details
ContactPigeon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$198 per month/billed annually
ContactPigeon Editions & Modules
Edition
Standard | $198.001 |
---|---|
Pro | $385.001 |
Enterprise | $980.001 |
- per month/billed annually
Additional Pricing Details
—Springbot
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
Springbot Editions & Modules
Edition
Platform Base Package | $199/month1 |
---|
- for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
Additional Pricing Details
See website for pricing calculator for additional pricing options.Likelihood to Renew
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Springbot
No score
No answers yet
No answers on this topic
Usability
ContactPigeon
No score
No answers yet
No answers on this topic
Springbot
Springbot 4.5
Based on 4 answers
Springbot has top navigation that helps me quickly jump from emails to social, and reporting very easily.

Verified User
C-Level Executive in Corporate
Apparel & Fashion Company, 1-10 employeesSupport Rating
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Springbot
Springbot 5.2
Based on 3 answers
We have raved about Springbot's support because they always get back with us so quickly. Our rep, Jared has been phenomenal in helping us, always being available to chat with us and explaining some of the metrics with us so we can better understand. He completely handles our ads, checks on them, and lets us know when to update and why.
Creative Director
Southern Baked Pie CompanyFood & Beverages, 51-200 employees
Alternatives Considered
ContactPigeon
[I] haven't used other [products].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesSpringbot
Springbit is more expensive, more complicated and delivered less.

Verified User
C-Level Executive in Product Management
Retail Company, 1-10 employeesReturn on Investment
ContactPigeon
- 25% growth in Email orders (YoY).
- Higher open rates up to +46%.
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
Springbot
- Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
- I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
- It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
Digital Marketing Strategist
Augusta SportswearApparel & Fashion, 501-1000 employees