What users are saying about
5 Ratings
6 Ratings
5 Ratings
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Score 8.6 out of 100
6 Ratings
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Score 5.8 out of 100

Feature Set Ratings

    Email & Online Marketing

    ContactPigeon

    Feature Set Not Supported
    N/A
    5.2

    Springbot

    52%
    Springbot ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    4.9
    49%
    3 Ratings

    Dynamic content

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    3.4
    34%
    2 Ratings

    Landing pages

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    A/B testing

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Mobile optimization

    N/A
    0 Ratings
    4.9
    49%
    3 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    4.9
    49%
    3 Ratings

    List management

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    4.9
    49%
    3 Ratings

    Lead Management

    ContactPigeon

    Feature Set Not Supported
    N/A
    7.0

    Springbot

    70%
    Springbot ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    4.9
    49%
    3 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Data quality management

    N/A
    0 Ratings
    4.9
    49%
    3 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Campaign Management

    ContactPigeon

    Feature Set Not Supported
    N/A
    5.6

    Springbot

    56%
    Springbot ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    4.9
    49%
    3 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    6.4
    64%
    1 Rating

    Social Media Marketing

    ContactPigeon

    Feature Set Not Supported
    N/A
    3.4

    Springbot

    34%
    Springbot ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    3.1
    31%
    2 Ratings

    Social profile integration

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Reporting & Analytics

    ContactPigeon

    Feature Set Not Supported
    N/A
    5.2

    Springbot

    52%
    Springbot ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Standard reports

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Custom reports

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Platform & Infrastructure

    ContactPigeon

    Feature Set Not Supported
    N/A
    7.1

    Springbot

    71%
    Springbot ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Customizability

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Integration with Salesforce.com

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Integration with SugarCRM

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Attribute Ratings

    • ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.1

    ContactPigeon

    91%
    3 Ratings
    4.6

    Springbot

    46%
    5 Ratings

    Likelihood to Renew

    9.1

    ContactPigeon

    91%
    1 Rating

    Springbot

    N/A
    0 Ratings

    Usability

    ContactPigeon

    N/A
    0 Ratings
    4.5

    Springbot

    45%
    4 Ratings

    Support Rating

    9.1

    ContactPigeon

    91%
    1 Rating
    5.2

    Springbot

    52%
    3 Ratings

    Likelihood to Recommend

    ContactPigeon

    It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Springbot

    Well Suited For:
    • Small businesses with small marketing teams.
    • Shopify Customers.
    • Small businesses that want more reporting/segmented lists.
    • Businesses that are upgrading from a service like Constant Contact or Mailchimp.
    Less appropriate
    • Customer who are currently using Klaviyo.
    • Business who do not have a Shopify website.
    Alex Mills | TrustRadius Reviewer

    Pros

    ContactPigeon

    • Customized newsletters with segmentations to target specific customers according to their visits in our website.
    • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
    • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].
    Anonymous | TrustRadius Reviewer

    Springbot

    • The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
    • Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
    • Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
    • I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
    • Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
    • Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
    Melissa Best | TrustRadius Reviewer

    Cons

    ContactPigeon

    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Apostolis Lianos | TrustRadius Reviewer

    Springbot

    • After our purchase, I let spring or know that I was currently too busy to implement the system and to put things on hold. They ignored this request and kept charging us a monthly fee without using any of their systems. I have only logged in once. Nothing has been set up. They can see that from their side.
    • After multiple emails back and forth their out was in the user agreement. I never asked for my money back only credit so I can regroup and when I have time get on to implant the systems. They tell me they don't do that.
    • They don't care about any of the customer's needs. They only care about charging you that monthly fee. Terrible bus plan. With enough bad feedback, they will suffer from such a narrow plan.
    • I wish we had actual information about the cons using the system. Unfortunately I was not given the opportunity to do unless I wanted to keep paying while not using the system.
    Raymond Smith | TrustRadius Reviewer

    Pricing Details

    ContactPigeon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $198 per month/billed annually

    ContactPigeon Editions & Modules

    Edition
    Standard$198.001
    Pro$385.001
    Enterprise$980.001
    1. per month/billed annually
    Additional Pricing Details

    Springbot

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.

    Springbot Editions & Modules

    Edition
    Platform Base Package$199/month1
    1. for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
    Additional Pricing Details
    See website for pricing calculator for additional pricing options.

    Likelihood to Renew

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Springbot

    No score
    No answers yet
    No answers on this topic

    Usability

    ContactPigeon

    No score
    No answers yet
    No answers on this topic

    Springbot

    Springbot 4.5
    Based on 4 answers
    Springbot has top navigation that helps me quickly jump from emails to social, and reporting very easily.
    Anonymous | TrustRadius Reviewer

    Support Rating

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Springbot

    Springbot 5.2
    Based on 3 answers
    We have raved about Springbot's support because they always get back with us so quickly. Our rep, Jared has been phenomenal in helping us, always being available to chat with us and explaining some of the metrics with us so we can better understand. He completely handles our ads, checks on them, and lets us know when to update and why.
    Alex Mills | TrustRadius Reviewer

    Alternatives Considered

    ContactPigeon

    [I] haven't used other [products].
    Anonymous | TrustRadius Reviewer

    Springbot

    Springbit is more expensive, more complicated and delivered less.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ContactPigeon

    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Apostolis Lianos | TrustRadius Reviewer

    Springbot

    • Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
    • I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
    • It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
    Melissa Best | TrustRadius Reviewer

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