ContactPigeon vs. Zendesk Suite
ContactPigeon vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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ContactPigeon | Mid-Size Companies (51-1,000 employees) | ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win… | $198 per month/billed annually | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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ContactPigeon | Zendesk Suite | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ContactPigeon | Zendesk Suite | |
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Likelihood to Recommend | 10.0 (4 ratings) | 8.3 (151 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (24 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | 9.1 (1 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
ContactPigeon | Zendesk Suite | |
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Likelihood to Recommend | ContactPigeon | Zendesk |
Pros | ContactPigeon | Zendesk |
Cons | ContactPigeon | Zendesk |
Likelihood to Renew | ContactPigeon | Zendesk |
Usability | ContactPigeon No answers on this topic | Zendesk |
Reliability and Availability | ContactPigeon No answers on this topic | Zendesk |
Performance | ContactPigeon No answers on this topic | Zendesk |
Support Rating | ContactPigeon | Zendesk |
Online Training | ContactPigeon No answers on this topic | Zendesk |
Implementation Rating | ContactPigeon No answers on this topic | Zendesk |
Alternatives Considered | ContactPigeon | Zendesk |
Return on Investment | ContactPigeon | Zendesk |
ScreenShots | ContactPigeon Screenshots | Zendesk Suite Screenshots |