What users are saying about
Contentful vs Paligo
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 27 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
Security

9.0
Contentful
90%
Paligo
Feature Set Not Supported
N/A
Contentful ranks higher in 1/1 features
Contentful ranks higher in 1/1 features
Role-based user permissions

9.0
90%
5 Ratings
N/A
0 Ratings
Platform & Infrastructure

7.7
Contentful
77%
Paligo
Feature Set Not Supported
N/A
Contentful ranks higher in 2/2 features
Contentful ranks higher in 2/2 features
API

7.0
70%
5 Ratings
N/A
0 Ratings
Internationalization / multi-language

8.5
85%
3 Ratings
N/A
0 Ratings
Web Content Creation

7.2
Contentful
72%
Paligo
Feature Set Not Supported
N/A
Contentful ranks higher in 8/8 features
Contentful ranks higher in 8/8 features
WYSIWYG editor

7.3
73%
4 Ratings
N/A
0 Ratings
Code quality / cleanliness

9.0
90%
4 Ratings
N/A
0 Ratings
Admin section

8.0
80%
6 Ratings
N/A
0 Ratings
Page templates

7.6
76%
4 Ratings
N/A
0 Ratings
Library of website themes

7.5
75%
2 Ratings
N/A
0 Ratings
Mobile optimization / responsive design

7.2
72%
2 Ratings
N/A
0 Ratings
Publishing workflow

4.0
40%
6 Ratings
N/A
0 Ratings
Form generator

7.0
70%
1 Rating
N/A
0 Ratings
Web Content Management

6.9
Contentful
69%
Paligo
Feature Set Not Supported
N/A
Contentful ranks higher in 5/5 features
Contentful ranks higher in 5/5 features
Content taxonomy

6.0
60%
5 Ratings
N/A
0 Ratings
SEO support

8.1
81%
4 Ratings
N/A
0 Ratings
Bulk management

7.5
75%
2 Ratings
N/A
0 Ratings
Availability / breadth of extensions

4.1
41%
4 Ratings
N/A
0 Ratings
Community / comment management

9.0
90%
1 Rating
N/A
0 Ratings
Attribute Ratings
- Paligo is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.0
Contentful
80%
7 Ratings
10.0
Paligo
100%
5 Ratings
Likelihood to Renew

Contentful
N/A
0 Ratings
10.0
Paligo
100%
2 Ratings
Usability

Contentful
N/A
0 Ratings
8.0
Paligo
80%
1 Rating
Support Rating

Contentful
N/A
0 Ratings
9.9
Paligo
99%
4 Ratings
Likelihood to Recommend
Contentful
Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
Web Marketing Manager
Lively, Inc.Financial Services, 51-200 employees
Paligo
Paligo is less suitable for solo writers unless you are a contractor with many customers, in which case it would be a great tool! For teams, this is the best CCMS I have used (compared to AuthorIt and Flare) and is much better than Word, FrameMaker, or similar, which are not designed for team use. The biggest reason for going with Paligo is the people. I've never had such a positive experience with any company's support. They are fast and give great help. When running into issues with integrated platforms, they don't say they can't help - they just take on the problem and send a solution. Everyone at Paligo listens. And they follow up with real actions. I would recommend Paligo for this reason to any technical writing team.
Director of Knowledge and Technical Writing
SentinelOneSecurity & Investigations, 501-1000 employees
Pros
Contentful
- Clean, modern interface (not clunky and outdated, like WordPress)
- High degree of flexibility (I can structure data any way my clients need)
- Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
Digital Strategist
Sherpa Design Co.Design, 1-10 employees
Paligo
- The topic/publication structure is quite graceful. It makes setting up an outline of content quite intuitive, and after the tools are identified and defined, it's much simpler to set up a large document and work with others to produce it.
- Strict field definitions and use cases make topic structuring inherent in the workflow, which brings more attention to content handling. The train of thought required to utilize the tool also improves the train of thought required to focus the content, making for a better ultimate publication.
- The output capabilities and Salesforce integration make publishing the files very easy.
Technical Writer
Identity AutomationComputer Software, 51-200 employees
Cons
Contentful
- The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
- The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
- It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Paligo
- Speed - since it is cloud-based we do sometimes run into speed issues in loading or saving content
- steep learning curve requiring training - the Paligo trainer is great, and their help center is also very good, but for individuals not already well versed in structured authoring it's a bit of an uphill battle to really understand why the UI works the way it does. that said, their support is incredibly helpful and enthusiastic!
- Stats - it would be great to have easier access to data showing which users on my team have created what content and performed what actions within the app or on specific content. This is mostly a manager need as I need to report progress to my manager regularly.
Manager of Self-Service and Content
ShipStationInternet, 51-200 employees
Pricing Details
Contentful
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0
Contentful Editions & Modules
Edition
Community | Free |
---|---|
Team | 489/month |
Enterprise | Custom |
- none
Additional Pricing Details
—Paligo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Paligo Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Contentful
No score
No answers yet
No answers on this topic
Paligo
Paligo 10.0
Based on 2 answers
Paligo single-sources beautifully. Allows for customization. Has the best translation features. Has the best support services.
Director of Knowledge and Technical Writing
SentinelOneSecurity & Investigations, 501-1000 employees
Usability
Contentful
No score
No answers yet
No answers on this topic
Paligo
Paligo 8.0
Based on 1 answer
I'm glad that it's cloud-based, so I can access it from home or work. But I do wish it were a little more intuitive on the front end for new users; the alt key is more useful than the ctrl key, initial layout is confusing until you learn the depth of the tools, and you really do have to take the $400 training in order to truly understand how to use the product. I don't know what my company pays for access to the software, but I know it's something.
Technical Writer
Identity AutomationComputer Software, 51-200 employees
Support Rating
Contentful
No score
No answers yet
No answers on this topic
Paligo
Paligo 9.9
Based on 4 answers
The support is quick, the team very knowledgeable and invested in my success. The only reason I didn't give it a 10 is because there is no chat support (yet). But, so far, the responses have been quick enough that hasn't been an issue
Manager of Self-Service and Content
ShipStationInternet, 51-200 employees
Alternatives Considered
Contentful
Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
SEO Specialist
BambooHRComputer Software, 201-500 employees
Paligo
Senior Technical Writer
SizmekAlternative Medicine, 1001-5000 employees
Return on Investment
Contentful
- Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
- Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
Marketing Coordinator for FirstService Realty NYC
FirstService Residential New YorkReal Estate, 10,001+ employees
Paligo
- Enabled real-time updates for documentation.
- Enabled true structure for our documentation.
Director of Product Marketing
LYTXComputer Software, 201-500 employees