Powerful package for the patient learner.
May 22, 2023

Powerful package for the patient learner.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paligo

Creation of technical documentation, including installation instructions and specifications. Paligo filtering and translation features allow us to more efficiently re-use content in many documents across various products. As a structured-authoring platform, Paligo also supports our ability to standardize document structure, style, and format. Revision times and translation costs are reduced as well.

Pros

  • Translation management.
  • Content re-use.
  • Single sourcing.

Cons

  • The user interface departs from average user expectations.
  • File administration features could be easier to use.
  • Translation management/reduction.
  • Structured authoring.
  • Content re-use.
  • Translation efficiency.
  • Revision efficiency.
Usability is good and constantly improving, but somewhat slow to adapt to standards usually viewed as universal for similar software.
Very responsive support. Paligo does particularly well at responding to requests for help quickly and effectively.

Do you think Paligo delivers good value for the price?

Not sure

Are you happy with Paligo's feature set?

Yes

Did Paligo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paligo go as expected?

Yes

Would you buy Paligo again?

Yes

Paligo is particularly well suited for developing similar document sets for multiple products or product lines. It is not a page layout application, so don't expect the same capabilities as popular applications for graphics-heavy documentation. With some up-front time developing good layouts, however, Paligo does manage to create very usable PDF output for customer-facing documents.

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