Contentful vs. Zoho Commerce

It's a great all rounder for content projects. It's easy in the basics and powerful in the complex, data heavy scenarios. Extending the platform is straightforward and the SDK gives you everything you need. If you have many many varying content types , it gets expensive and perhaps not the best choice .

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Zoho Commerce fits well in scenarios for our nutritional businesses have a quick setup for straightforward online sales, especially those already using Zoho tools like Inventory or Books. It shines for single-channel or emerging omnichannel retailers handling catalogs more than 1,000 SKUs, leveraging its drag-and-drop builder and basic automations. Also helps us to grow 5x in the last 6 months.

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• Flexible. This CMS can be easily extended and provide access to dynamic content
• Simple. The WYSWG is very easy to work with and identifying pages and content in the system is fairly easy
• Clean Interface. The interface is clean and uncluttered keeping focus on the content and not other factors.

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• Inventory solution
• Financial management
• HRMS
• Order fulfillment

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• Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either.
• There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly.
• A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.

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• Onboarding Challenges
• Sometimes Inventory Shortcomings
• At some platform Integration Issues but can be done via other sources

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It is a very easy to use and configure application. I find that it is on the user to manage the content after the models have been created, yet I still do not encounter issues finding or creating new components for our site. It is easy to set up and easy to navigate.

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As I am user of Zoho Commerce and having great experiences with it, giving 8 because they need to improve lot because as in market lot of expensive software are presents like SAP and Oracles but that is cheaper than that with similar feature.

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Easy to use and much more organized as a single platform versus multi. The layout is clean and easy to read and we don’t have to worry about certain users safe guarding data or content then losing it when they leave the company. It’s a one stop shop for imagery

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Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are modifying yearly into their system as per customer needs.

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• Contentful has saved us valuable development time that was previously spent doing deploys for minor content updates.
• Contentful has helped us maintain consistent documentation, reducing time needed to review for consistency.
• Can't say we've really experienced any negative ROI impacts from using Contentful, but we've run into some limitations in adding too many content models and the next pricing tier is substantially more expensive.

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• After using Zoho Commerce sales growth has been improved 15 to 20 % because of clear inventory visibility
• Consumer support has been improved which has increased retention of customer from 25% to 40 % compared when we were using different platform.
• Subscription cost is lower than other platforms related to features

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info