Contentsquare is an enterprise experience intelligence and Digital Analytics platform designed to track, visualize, and optimize user journeys across websites and mobile applications. The platform captures digital interaction telemetry—such as clicks, scrolls, hovers, and page drop-offs—without manual event tagging to power Web Analytics, session replays, funnel visualization, and experience monitoring.
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QGIS
Score7.6 out of 10
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QGIS (formerly Quantum GIS) is a free and open source geographic information system.
Hotjar is good for a first pass at understanding user sentiment or locating potential usability issues. There are features such as "rage clicked" which shows recordings or instances when a user rage clicked or had an issue with your site. Hotjar has also been helpful to launch intercept surveys on mobile, desktop, and app, which not all competitor software allow. Hotjar recordings are fun to watch. "Watching Hotjar like Netflix" is a favorite pastime at work.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Heat mapping is great on Hotjar. It is a good place to start when you are looking at the UX & CRO on your website. You can see the % of people clicking on elements on a page, how far they scroll, and mouse movements.
Hotjar is great for session recordings. These record the mouse movements, clicks, pages and scrolls of a user in video format. You can watch these to investigate what works well on a site and identify potential roadblocks and bugs.
Hotjar is great as it ensures that users details are anonymous; for instance, if you are watching a session recording, you cannot see what a user types in a form field, as Hotjar blanks this out.
Hotjar has a poll function, so you can have polls on your website.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Styling: the styling engine is fantastic with raster styling features that I recognize from apps like Photoshop.
Print layouts: I can set up custom print layouts, and even do automated multi-page atlas style reports that I use for cycling through detailed areas when providing my clients with pdf reports.
Extendable: the plugins are fantastic, and almost anything I need that isn't provided natively with QGIS is available as a plugin.
Community: the QGIS community is passionate about GIS, and are always ready to help. There are great training resources available online.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Making maps in QGIS is a bit clunky. I also find it to be extremely unintuitive. For basic GIS, it is great, but I would much rather make maps (for publication purposes) in ArcGIS.
Editing and adding feature layers is not very intuitive. Changing colors of added point or line features is a rather convoluted process.
ArcGIS has a huge selection of online courses, and if you have the appropriate license, you can access most for free. I found these to be very helpful when dealing with map projections and other issues. However, QGIS does not have a large library of courses specifically made for that program.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For small companies with limited user testing budgets, ClickTale serves as a useful user testing tool. When I cannot get the funds for in depth user testing, I always know that I have a baseline of information I can rely on
It is fairly easy to use, easy to explain, and easy to learn even for a non-techie like me. I admit I was a little intimidated when it was recommended by my developers, but I learned afterwards that there really was nothing to worry about. My experience has been awesome so far!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I wasn't a GIS user at all when I started using QGIS, nor did I have any background working with data in anything other than Excel, and as a result, I struggled quite a lot in the beginning (it's not quite Google Maps). But having said that, I haven't come across anything that I couldn't do with a little help from the online community. I've done complex spatial analyses on large datasets of metropolitan cities, designed custom multi-page pdf reports that automatically cycle through different areas of an area, etc.
And the GIS staff that I've appointed, after their initial resistance, took to the tool like a fish to water, and I haven't heard them complain after starting to use the tool for a week or two.
But if you're new to GIS, be patient and invest some time to learn how to use the tool. It is absolutely worth it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Hotjar is a SaaS-based company, and as such has a good support service. Users can quickly submit support tickets through Hotjar's online portal. Enterprise customers get access to additional support members and have SLAs to support their larger, more complex needs. Overall, Hotjar is extremely reliable and I've never had to reach out to customer support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Even though there is a no dedicated support team for QGIS (or at least we are not aware of it), there is a huge online community and a large number of forums catering to every question you may have regarding any particular functionality of QGIS. So, you have a lot of help available but you will have to sift through it on the web.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ContentSquare [(Clicktale)] is going deeper on UX understanding than traditional web analytics tools. You can truly understand how a page is used (where users click or even miss click, on which part of the page they are spending most of their time, if some links are clicked but bad positioned on the page...), and that's a thing you can't really measure trough a traditional web analytics tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
QGIS is open source and freely available for Windows and Mac iOS Geographic Information System Software. QGIS is highly customizable as per project requirements and different application usage. QGIS has ample tools and plugins that are useful for the analysis of raster and vector data. It also supports GRASS, GDAL, and SAGA tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our UX team can now use hard data to back up and validate design decisions that we make. Our role as usability experts is becoming more respected and integral to business objectives because we now have data that can back up our field of study and prove that our roles are demonstrably useful and necessary.
HotJar allows our small team of 3 UX designers to get research data as if we were a much larger team. Instead of painstakingly using our time to do guerrilla research, endless user observations, and other types of manual testing, we can now get a significant portion of our data from HotJar.
Using HotJar is actually giving our team a sense of excitement and enjoyment in our day-to-day usability work. Instead of seeing UX as a chore, HotJar is making data gathering and analyzing more fun, because we can see tangible results from a much larger pool of user/user-data than we could in the past.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
QGIS gives us more impactful data on children and maternal health issues, which in turn has helped us establish more programs, relationships, and funding opportunities because of the excellent data presentations we can give.
QGIS has allowed our staff to improve their data analysis skills, improving our workforce across the board, with or without the direct use of geographic data.
QGIS has required a lot of staff time to learn, but the ROI on time spent vs the reports we produced afterward has been well worth it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
