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ContractWorks, An Onit Product vs. Microsoft Dynamics 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContractWorks, An Onit Product

    Score8.9 out of 10
    N/AContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $700/month for unlimited users. In addition to features needed to manage agreements, users get a team of support professionals to help get the most out of their contract portfolio. Smart Document Tagging & Customizable…

    $700

    per month Billed Annually

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    ContractWorks, An Onit ProductMicrosoft Dynamics 365
    Editions & Modules
    Standard
    $700/month
    Unlimited users, 2500 documents, 5 e-sign licenses
    Professional
    $900/month
    Unlimited users, 10,000 documents, 10 e-sign licenses
    Premium
    $2000/month
    Unlimited users, unlimited documents, 20 e-sign licenses
    No answers on this topic
    Offerings
    Pricing Offerings
    ContractWorks, An Onit ProductMicrosoft Dynamics 365
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.—
    More Pricing Information
    Community Pulse
    ContractWorks, An Onit ProductMicrosoft Dynamics 365
    Considered Both Products
    SecureDocs, An Onit Company
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    88%
    Would buy again
    23 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    87%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    88%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    82%
    Implementation went as expected
    18 Answers
    Features
    ContractWorks, An Onit ProductMicrosoft Dynamics 365
    Contract Collaboration
    Comparison of Contract Collaboration features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    8.0
    4 Ratings
    2% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Contract sharing8.04 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    8.6
    6 Ratings
    4% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Contract database8.96 Ratings00 Ratings
    Contract search8.96 Ratings00 Ratings
    Contract milestone reminders & alerts8.66 Ratings00 Ratings
    Custom contract reports7.85 Ratings00 Ratings
    Tracking contract status8.45 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Customer data management / contact management00 Ratings7.981 Ratings
    Workflow management00 Ratings7.980 Ratings
    Territory management00 Ratings7.160 Ratings
    Opportunity management00 Ratings7.672 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.879 Ratings
    Contract management00 Ratings7.961 Ratings
    Quote & order management00 Ratings7.258 Ratings
    Interaction tracking00 Ratings8.171 Ratings
    Channel / partner relationship management00 Ratings7.362 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Case management00 Ratings7.863 Ratings
    Call center management00 Ratings7.950 Ratings
    Help desk management00 Ratings8.557 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Lead management00 Ratings7.672 Ratings
    Email marketing00 Ratings8.171 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Task management00 Ratings8.171 Ratings
    Billing and invoicing management00 Ratings8.054 Ratings
    Reporting00 Ratings8.065 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Forecasting00 Ratings7.667 Ratings
    Pipeline visualization00 Ratings7.873 Ratings
    Customizable reports00 Ratings7.476 Ratings
    Customization
    Comparison of Customization features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Custom fields00 Ratings7.678 Ratings
    Custom objects00 Ratings7.572 Ratings
    Scripting environment00 Ratings7.956 Ratings
    API for custom integration00 Ratings7.861 Ratings
    Security
    Comparison of Security features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Single sign-on capability00 Ratings8.869 Ratings
    Role-based user permissions00 Ratings8.770 Ratings
    Social CRM
    Comparison of Social CRM features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Social data00 Ratings7.843 Ratings
    Social engagement00 Ratings7.643 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Marketing automation00 Ratings7.665 Ratings
    Compensation management00 Ratings6.834 Ratings
    Platform
    Comparison of Platform features of ContractWorks, An Onit Product and Microsoft Dynamics 365
    Feature
    ContractWorks, An Onit Product
    -
    Ratings
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Mobile access00 Ratings6.856 Ratings
    Best Alternatives
    ContractWorks, An Onit ProductMicrosoft Dynamics 365
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContractWorks, An Onit ProductMicrosoft Dynamics 365
    Likelihood to Recommend
    9.1
    (6 ratings)
    7.9
    (104 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.0
    (20 ratings)
    Usability
    8.7
    (6 ratings)
    7.8
    (34 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (6 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContractWorks, An Onit ProductMicrosoft Dynamics 365
    Likelihood to Recommend
    SecureDocs, An Onit Company
    [A] user-friendly platform that allows multiple users to store and organize documents across various departments within the company for easy access. [A] tagging feature is a helpful tool in sending reminders for upcoming renewals, etc.
    Read full review
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Pros
    SecureDocs, An Onit Company
    • Managing renewals[.]
    • Managing timed fee increases[.]
    • Easy storing and retrieval of contracts[.]
    • Manage roles to determine who sees what. Very granular.
    • [The] signature process is quite powerful, and because it's integrated comes with management.
    Read full review
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Cons
    SecureDocs, An Onit Company
    • Allowing changes to documents midway through approvals/signatures.
    • More sophisticated interface for searching in document text would be nice.
    • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
    Incentivized
    Read full review
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Likelihood to Renew
    SecureDocs, An Onit Company
    Current Supply Chain users find great value in ContractWorks. We've been able to demonstrate a better, faster, efficient, cost effective way to solve document and data requirements. ContractWorks is gaining greater interest and acceptance across the Enterprise.
    Read full review
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Usability
    SecureDocs, An Onit Company
    If you can browse [folder-based] software, then you are good to go from the start. [On] more than one occasion I have offered a tour to new users, just to be told: "thank you, I got it this is easy to use". [The search] feature works exactly as expected, [making] your life so much easier.
    Read full review
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Reliability and Availability
    SecureDocs, An Onit Company
    I've never heard that we've had an outage or error and I 'm in ContractWorks days, evenings and weekends.
    Read full review
    Microsoft
    No answers on this topic
    Performance
    SecureDocs, An Onit Company
    We haven't integrated ContractWorks with other systems. Otherwise, reasonably sized documents load fairly quickly and reports extract quickly. I work remotely sometimes it takes an extra minute
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    SecureDocs, An Onit Company
    My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
    Incentivized
    Read full review
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Implementation Rating
    SecureDocs, An Onit Company
    No answers on this topic
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Alternatives Considered
    SecureDocs, An Onit Company
    ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
    Read full review
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SecureDocs, An Onit Company
    No answers on this topic
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Scalability
    SecureDocs, An Onit Company
    Tasked with finding a cost conscious Contract Management platform, we knew change and acceptance across the Enterprise would come slow. Using ContractWorks means not overspending in initial months with fewer users. As our core group becomes more proficient and we demonstrate/prove ease of use to other departments with scale up use and cost together
    Read full review
    Microsoft
    No answers on this topic
    Professional Services
    SecureDocs, An Onit Company
    No answers on this topic
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Return on Investment
    SecureDocs, An Onit Company
    • It has opened up a lot of time that contract managers/administrators wasted.
    • Added efficiencies and the ability to manage contracts remotely.
    Read full review
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
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    ScreenShots

    ContractWorks, An Onit Product Screenshots

    Screenshot of ContractWorks can be used to create custom "tags" to track important contract information that becomes searchable and reportable.Screenshot of In ContractWorks users can set unlimited notifications on any milestone date and receive email alerts for deadlines, or review alerts on a calendar.Screenshot of With ContractWorks built-in electronic signature feature one can see the status of documents out for signature.Screenshot of ContractWorks can be used to create reports on any data-point.  The reports can be saved, scheduled, exported, and shared.Screenshot of Contracts are dragged and dropped into the system.Screenshot of ContractWorks allows users to create custom "tags" to track important contract information that becomes searchable and reportable.