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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Convert Experiences

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Convert Experiences is an experimentation platform that offers features and support to run A/B tests across multiple growth channels. Its enterprise-ready advanced features include full stack experimentation, multi-page testing, post-segmentation, sequential testing, targeting with 40+ filters, triggering tests based on data in other apps (data sources), dynamic triggers, complex goal tracking, and a secure API. It includes 90+ out-of-the box integrations in a…

    $399

    per month up to 100k tested users per month

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Convert ExperiencesMicrosoft Dynamics 365
    Editions & Modules
    Growth
    $399
    per month 100k tested users per month
    Pro
    $5040
    per year 1.5M tested users/year
    Enterprise
    Pricing available on request
    From 1M tested users/mo (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    Convert ExperiencesMicrosoft Dynamics 365
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details1. Annual contract or monthly payments available 2. Pricing is not feature dependent. Some features like integrations, goals, Live Logs are necessary to test successfully. This is why Convert caps by unique tested users - basically visitors who have been bucketed to see a variation and are unique to that variation. As a result the app tested users are always </= the site's net traffic.—
    More Pricing Information
    Community Pulse
    Convert ExperiencesMicrosoft Dynamics 365
    Considered Both Products
    Convert
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    88%
    Would buy again
    23 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    87%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    88%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    86%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    82%
    Implementation went as expected
    18 Answers
    Features
    Convert ExperiencesMicrosoft Dynamics 365
    Testing and Experimentation
    Comparison of Testing and Experimentation features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    9.4
    11 Ratings
    11% above category average
    Microsoft Dynamics 365
    -
    Ratings
    a/b experiment testing9.911 Ratings00 Ratings
    Split URL testing10.010 Ratings00 Ratings
    Multivariate testing9.811 Ratings00 Ratings
    Multi-page/funnel testing9.08 Ratings00 Ratings
    Cross-browser testing9.57 Ratings00 Ratings
    Mobile app testing9.13 Ratings00 Ratings
    Test significance10.011 Ratings00 Ratings
    Visual / WYSIWYG editor9.89 Ratings00 Ratings
    Advanced code editor9.910 Ratings00 Ratings
    Page surveys9.11 Ratings00 Ratings
    Visitor recordings9.11 Ratings00 Ratings
    Preview mode10.08 Ratings00 Ratings
    Test duration calculator7.46 Ratings00 Ratings
    Experiment scheduler6.95 Ratings00 Ratings
    Experiment workflow and approval9.12 Ratings00 Ratings
    Dynamic experiment activation10.03 Ratings00 Ratings
    Client-side tests10.07 Ratings00 Ratings
    Server-side tests8.93 Ratings00 Ratings
    Mutually exclusive tests10.03 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    9.9
    11 Ratings
    12% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Standard visitor segmentation10.010 Ratings00 Ratings
    Behavioral visitor segmentation9.89 Ratings00 Ratings
    Traffic allocation control10.010 Ratings00 Ratings
    Website personalization9.89 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    9.4
    11 Ratings
    8% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Heatmap tool9.11 Ratings00 Ratings
    Click analytics10.03 Ratings00 Ratings
    Scroll maps9.11 Ratings00 Ratings
    Form fill analysis9.11 Ratings00 Ratings
    Conversion tracking9.09 Ratings00 Ratings
    Goal tracking9.110 Ratings00 Ratings
    Test reporting9.99 Ratings00 Ratings
    Results segmentation9.88 Ratings00 Ratings
    CSV export9.24 Ratings00 Ratings
    Experiments results dashboard10.09 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Customer data management / contact management00 Ratings7.981 Ratings
    Workflow management00 Ratings7.980 Ratings
    Territory management00 Ratings7.160 Ratings
    Opportunity management00 Ratings7.672 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.879 Ratings
    Contract management00 Ratings7.961 Ratings
    Quote & order management00 Ratings7.258 Ratings
    Interaction tracking00 Ratings8.171 Ratings
    Channel / partner relationship management00 Ratings7.362 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Case management00 Ratings7.863 Ratings
    Call center management00 Ratings7.950 Ratings
    Help desk management00 Ratings8.557 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Lead management00 Ratings7.672 Ratings
    Email marketing00 Ratings8.171 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Task management00 Ratings8.171 Ratings
    Billing and invoicing management00 Ratings8.054 Ratings
    Reporting00 Ratings8.065 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Forecasting00 Ratings7.667 Ratings
    Pipeline visualization00 Ratings7.873 Ratings
    Customizable reports00 Ratings7.476 Ratings
    Customization
    Comparison of Customization features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Custom fields00 Ratings7.678 Ratings
    Custom objects00 Ratings7.572 Ratings
    Scripting environment00 Ratings7.956 Ratings
    API for custom integration00 Ratings7.861 Ratings
    Security
    Comparison of Security features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Single sign-on capability00 Ratings8.869 Ratings
    Role-based user permissions00 Ratings8.770 Ratings
    Social CRM
    Comparison of Social CRM features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Social data00 Ratings7.843 Ratings
    Social engagement00 Ratings7.643 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Marketing automation00 Ratings7.665 Ratings
    Compensation management00 Ratings6.834 Ratings
    Platform
    Comparison of Platform features of Convert Experiences and Microsoft Dynamics 365
    Feature
    Convert Experiences
    -
    Ratings
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Mobile access00 Ratings6.856 Ratings
    Best Alternatives
    Convert ExperiencesMicrosoft Dynamics 365
    Small Businesses
    Google Optimize
    Score6.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AB Tasty
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Google Content Experiments (discontinued)
    Score7.3 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Convert ExperiencesMicrosoft Dynamics 365
    Likelihood to Recommend
    9.9
    (18 ratings)
    7.9
    (104 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.0
    (20 ratings)
    Usability
    8.0
    (1 ratings)
    7.8
    (34 ratings)
    Support Rating
    9.8
    (9 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Convert ExperiencesMicrosoft Dynamics 365
    Likelihood to Recommend
    Convert
    Definitely well suited for budget conscious companies that want a solid array of functionality but without having to pay an exorbitant amount. Great for marketing and analytics team members that need the ability to get in and set up tests w/o dev assistance. But, functionality is there for developers to get in and set up more complicated tests.
    Read full review
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Pros
    Convert
    • Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
    • Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
    • Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
    • Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
    • Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
    Read full review
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Cons
    Convert
    • We are aggressive testers and have demanding clients, and if there was any part of the Convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users.
    Read full review
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Likelihood to Renew
    Convert
    Couldn't live without this, no other tool does precisely what we need them to do
    Read full review
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Usability
    Convert
    To use the platform in the context of developing enhanced tests that stretch the platform there is as with most things a learning curve. However, if you're a casual user or have standard experiments that you wish to run you would be easily able to hit the ground running.
    Read full review
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Support Rating
    Convert
    I use support only in very emergency cases. The support hasn't been very helpful and suggests the problem is on my site
    Incentivized
    Read full review
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Implementation Rating
    Convert
    No answers on this topic
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Alternatives Considered
    Convert
    Convert was selected based on price point, feature set, and UI/UX. All three are very friendly to new testers and small to mid-market size companies. Their UI and tool workflow is the best out of all of the non-enterprise solutions that I have tried. There is some small room for improvement, but that only really affects power users or tests that require significant coding/development work to execute.
    Read full review
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Convert
    No answers on this topic
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Professional Services
    Convert
    No answers on this topic
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Return on Investment
    Convert
    • Using Convert has allowed us to make quick decisions on site edits and price changes. Seeing and sharing quick results makes our operations much more profitable.
    • Connecting the tests with Shopify has produced very valuable and timely results that we can act upon as soon as we see statistically significant results.
    Read full review
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    ScreenShots

    Convert Experiences Screenshots

    Screenshot of goals- the conditions that can be stacked to build complex goals that can track (almost) any visitor action to determine the test outcome.Screenshot of granular targeting so only the right people view variations. 40+ conditions included.Screenshot of the API that brings Convert's capabilities to a testing ecosystem.Screenshot of experiment reports that can be shared with stakeholders and on social media.Screenshot of several advanced test types that are available, including multipage (funnel) experiments.Screenshot of full-stack experimentation that can be used to run tests anywhere that Convert code can be deployed.