TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvertKit

    Score8.3 out of 10
    N/AConvertKit, from the company of the same name headquartered in Boise, is presented as email marketing software for online creators - the authors, makers, podcasters, photographers, YouTubers, teachers, and artists. The vendor boasts 19,500 paying customers, sending 500 million emails per month, and rapid growth.

    $29

    per month

    GetResponse

    Score8.5 out of 10
    N/AGetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

    $19

    per month

    Pricing
    ConvertKitGetResponse
    Editions & Modules
    Creator
    $29.00
    per month
    Creator Pro
    $59.00
    per month
    FREE
    $0
    per month Up to 500 contacts
    Email Marketing
    $19
    per month Up to 1,000 contacts
    Marketing Automation
    $59
    per month Up to 1,000 contacts
    Ecommerce Marketing
    $69
    per month Up to 1,000 contacts
    MAX and MAX²
    Custom (contact sales)
    per year
    Offerings
    Pricing Offerings
    ConvertKitGetResponse
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ConvertKitGetResponse
    Considered Both Products
    ConvertKit
    No answer on this topic
    GetResponse
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    ConvertKitGetResponse
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ConvertKit and GetResponse
    Feature
    ConvertKit
    8.8
    6 Ratings
    8% above category average
    GetResponse
    8.9
    22 Ratings
    15% above category average
    WYSIWYG email editor9.06 Ratings9.021 Ratings
    Dynamic content8.76 Ratings8.016 Ratings
    Ability to test dynamic content8.76 Ratings8.715 Ratings
    Landing pages8.36 Ratings9.016 Ratings
    A/B testing8.46 Ratings9.019 Ratings
    Mobile optimization9.76 Ratings9.022 Ratings
    Email deliverability reporting9.76 Ratings10.022 Ratings
    List management8.06 Ratings9.021 Ratings
    Triggered drip sequences8.46 Ratings8.217 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ConvertKit and GetResponse
    Feature
    ConvertKit
    8.2
    6 Ratings
    6% above category average
    GetResponse
    9.7
    22 Ratings
    27% above category average
    Dashboards8.36 Ratings10.022 Ratings
    Standard reports9.76 Ratings10.021 Ratings
    Custom reports6.75 Ratings9.016 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of ConvertKit and GetResponse
    Feature
    ConvertKit
    9.4
    6 Ratings
    14% above category average
    GetResponse
    -
    Ratings
    URL Validation10.05 Ratings00 Ratings
    Link Tracking10.05 Ratings00 Ratings
    Image Validation9.35 Ratings00 Ratings
    Inbox Display9.76 Ratings00 Ratings
    Email Accessibility Tools9.35 Ratings00 Ratings
    Spelling and Grammar Check9.05 Ratings00 Ratings
    Spam Testing8.05 Ratings00 Ratings
    Email Previews10.06 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of ConvertKit and GetResponse
    Feature
    ConvertKit
    -
    Ratings
    GetResponse
    9.0
    1 Ratings
    14% above category average
    Lead nurturing automation00 Ratings9.01 Ratings
    Lead scoring and grading00 Ratings9.01 Ratings
    Data quality management00 Ratings9.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of ConvertKit and GetResponse
    Feature
    ConvertKit
    -
    Ratings
    GetResponse
    9.0
    1 Ratings
    20% above category average
    Event/webinar marketing00 Ratings9.01 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of ConvertKit and GetResponse
    Feature
    ConvertKit
    -
    Ratings
    GetResponse
    9.0
    1 Ratings
    19% above category average
    Social profile integration00 Ratings9.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ConvertKit and GetResponse
    Feature
    ConvertKit
    -
    Ratings
    GetResponse
    8.3
    1 Ratings
    10% above category average
    API00 Ratings10.01 Ratings
    Customizability00 Ratings9.01 Ratings
    Third-party software integrations00 Ratings6.01 Ratings
    Best Alternatives
    ConvertKitGetResponse
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConvertKitGetResponse
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.0
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ConvertKitGetResponse
    Likelihood to Recommend
    ConvertKit
    It is perfect for artists and content creators. It is perfect for service based providers who want to house their potential leads. Entry level entrepreneurs can also benefit. It is not an all in one type of platform, but it is useful for list building and setting up automation. If you have less than 1K subscribers, this is the route to go until you need to use automation. Then, just feel free to upgrade.
    Incentivized
    Read full review
    GetResponse
    GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
    Incentivized
    Read full review
    Pros
    ConvertKit
    • Literally unlimited templates for designing the Email campaigns
    • Launching a landing page to capture leads (emails) quickly
    • Analytics to track almost everything including delivery rates gives the ability to optimise next/future campaigns accordingly
    • Newly launched journey or drip email campaigns is great as well
    Incentivized
    Read full review
    GetResponse
    • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
    • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
    • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
    • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
    Incentivized
    Read full review
    Cons
    ConvertKit
    • I think the dashboard could benefit form allowing more customization
    • The way you format email templates is pretty limited
    • The saved footer options seems glitchy. I can never get it to work right.
    Incentivized
    Read full review
    GetResponse
    • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
    • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
    Incentivized
    Read full review
    Likelihood to Renew
    ConvertKit
    No answers on this topic
    GetResponse
    As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
    Read full review
    Usability
    ConvertKit
    Can be summed up in three words that 'It just Works'. Crafted for creators and artists in mind, it offers all they need for start building up list. Free tier is really a good move to test out stuff. I am staying with them considering their good email delivery and simple interface and easy integration with our website software. WYSIYG Editor, Standard reporting but not deep level analytics gives all the basic tools needed to support the business.
    Incentivized
    Read full review
    GetResponse
    No answers on this topic
    Support Rating
    ConvertKit
    No answers on this topic
    GetResponse
    Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher
    Incentivized
    Read full review
    Alternatives Considered
    ConvertKit
    The other products I have used are not available on TrustRadius. I used ConvertKit before I used these other products because I need an all in one platform.
    Incentivized
    Read full review
    GetResponse
    Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
    Incentivized
    Read full review
    Return on Investment
    ConvertKit
    • Prospect follow up is much easier than it used to be with fewer real prospects slipping through the cracks
    • My return clients percentages have increased since I started using Convertkit
    Incentivized
    Read full review
    GetResponse
    • Only negative. They cleaned our entire contact list.
    • We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
    • They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.
    Read full review
    ScreenShots