What users are saying about
16 Ratings
74 Ratings
16 Ratings
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Score 8.5 out of 100
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • GetResponse ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

6.9

ConvertKit

69%
8.6

GetResponse

86%
GetResponse ranks higher in 8/9 features

WYSIWYG email editor

4.8
48%
2 Ratings
8.7
87%
20 Ratings

Dynamic content

6.9
69%
2 Ratings
8.0
80%
16 Ratings

Ability to test dynamic content

6.9
69%
2 Ratings
8.8
88%
15 Ratings

Landing pages

6.9
69%
2 Ratings
8.5
85%
15 Ratings

A/B testing

6.9
69%
2 Ratings
9.1
91%
18 Ratings

Mobile optimization

6.4
64%
2 Ratings
8.3
83%
21 Ratings

Email deliverability reporting

8.0
80%
2 Ratings
8.9
89%
41 Ratings

List management

6.4
64%
2 Ratings
9.3
93%
20 Ratings

Triggered drip sequences

9.0
90%
2 Ratings
8.2
82%
17 Ratings

Reporting & Analytics

6.6

ConvertKit

66%
8.2

GetResponse

82%
GetResponse ranks higher in 2/3 features

Dashboards

5.4
54%
2 Ratings
8.5
85%
21 Ratings

Standard reports

5.4
54%
2 Ratings
8.7
87%
20 Ratings

Custom reports

9.0
90%
1 Rating
7.4
74%
15 Ratings

Pre-Send Testing

8.5

ConvertKit

85%

GetResponse

Feature Set Not Supported
N/A
ConvertKit ranks higher in 8/8 features

URL Validation

9.0
90%
1 Rating
N/A
0 Ratings

Link Tracking

9.0
90%
1 Rating
N/A
0 Ratings

Image Validation

9.0
90%
1 Rating
N/A
0 Ratings

Inbox Display

6.9
69%
2 Ratings
N/A
0 Ratings

Email Accessibility Tools

9.0
90%
1 Rating
N/A
0 Ratings

Spelling and Grammar Check

9.0
90%
1 Rating
N/A
0 Ratings

Spam Testing

9.0
90%
1 Rating
N/A
0 Ratings

Email Previews

6.9
69%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • GetResponse is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.4

ConvertKit

64%
2 Ratings
8.6

GetResponse

86%
23 Ratings

Likelihood to Renew

ConvertKit

N/A
0 Ratings
9.0

GetResponse

90%
2 Ratings

Likelihood to Recommend

ConvertKit

It is perfect for artists and content creators. It is perfect for service based providers who want to house their potential leads. Entry level entrepreneurs can also benefit. It is not an all in one type of platform, but it is useful for list building and setting up automation. If you have less than 1K subscribers, this is the route to go until you need to use automation. Then, just feel free to upgrade.
Read full review

GetResponse

GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
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Pros

ConvertKit

  • Emails landing in subscribers inbox.
  • Free mailing address that customers can use.
  • Robust tagging system for managing funnels and targeting users with optimized emails.
  • Broad integrations available for other platforms and optin form plugins.
Read full review

GetResponse

  • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
  • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
  • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
  • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
Read full review

Cons

ConvertKit

  • When I first started using ConvertKit, I found it hard to create a landing page. I am pretty technical but when I had to customize my page using HTML, I got lost. I thought I could get up and running within an hour (build the page, create the list, and set up automation), but I soon realized I had to upgrade to use automation and setting up took me more than 3 hours. The learning curve had me stuck. I got frustrated and reached out to support.
  • ConvertKit is not for a non-tech person. There are not enough templates to get up and running within an hour.
  • ConvertKit is simply email marketing and landing pages for list building. It could offer a little more.
  • The analytics can be a bit more in depth.
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GetResponse

  • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
  • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
Read full review

Pricing Details

ConvertKit

Starting Price

$29 per month

Editions & Modules

ConvertKit editions and modules pricing
EditionModules
Creator$29.001
Creator Pro$59.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

GetResponse

Starting Price

$19 per month

Editions & Modules

GetResponse editions and modules pricing
EditionModules
FREE01
BASIC192
PLUS593
PROFESSIONAL1194
MAX and MAX²Custom (contact us)5

Footnotes

  1. per month Up to 500 contacts
  2. per month Up to 1,000 contacts
  3. per month Up to 1,000 contacts
  4. per month Up to 1,000 contacts
  5. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

ConvertKit

No answers on this topic

GetResponse

As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
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Alternatives Considered

ConvertKit

Read full review

GetResponse

Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
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Return on Investment

ConvertKit

  • Incremental traffic generation from a reliable source.
  • High-converting leads from sales funnels.
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GetResponse

  • Only negative. They cleaned our entire contact list.
  • We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
  • They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.
Read full review

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