TrustRadius

Convoso vs. FrontSpin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Convoso
Score 0.0 out of 10
N/A
Convoso, headquartered in Los Angeles, supports omnichannel contact center software for sales and lead generation teams. Since 2006, Convoso has developed and offered a cloud-based dialer solution to help small business to enterprise-level outbound call centers convert leads faster while supporting TCPA compliance.N/A
FrontSpin
Score 8.0 out of 10
N/A
FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.N/A
Pricing
ConvosoFrontSpin
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConvosoFrontSpin
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ConvosoFrontSpin
Features
ConvosoFrontSpin
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Convoso
-
Ratings
FrontSpin
9.8
4 Ratings
29% above category average
Contact preview00 Ratings10.03 Ratings
Dialer-CRM integration00 Ratings9.04 Ratings
Call notes & tags00 Ratings10.04 Ratings
Automatic call logging00 Ratings10.04 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Convoso
-
Ratings
FrontSpin
8.9
4 Ratings
14% above category average
Outbound dialing00 Ratings10.04 Ratings
Inbound routing00 Ratings5.02 Ratings
Custom caller ID00 Ratings10.04 Ratings
Click-to-call00 Ratings10.03 Ratings
Recorded voicemail drop00 Ratings9.04 Ratings
Dialer contact import00 Ratings10.04 Ratings
Campaign & list management00 Ratings8.03 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Convoso
-
Ratings
FrontSpin
9.0
4 Ratings
16% above category average
Follow-up calls00 Ratings10.04 Ratings
Dialer reporting & analytics00 Ratings7.04 Ratings
Dialer compliance00 Ratings10.01 Ratings
User Ratings
ConvosoFrontSpin
Likelihood to Recommend
-
(0 ratings)
8.0
(4 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
ConvosoFrontSpin
Likelihood to Recommend
Convoso
No answers on this topic
FrontSpin
Perfect for:
  • Sales Directors,
  • Account Development Representatives (ADR),
  • Sales Development Representatives,
  • Customer Success Managers,
  • Technical Support Specialists,
  • Account Managers
  • People that make calls but don't like the Salesforce user interface
Verified User
Anonymous
Read full review
Pros
Convoso
No answers on this topic
FrontSpin
  • Calling one person after another.
  • Follow ups and reminders to call potential clients.
  • Keeping track of completed tasks.
ZP
Zach Peck
Account Executive
Read full review
Cons
Convoso
No answers on this topic
FrontSpin
  • Many competitors had functionality that FrontSpin is building over time
  • We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin
Jon Crispin, MBA | TrustRadius Reviewer
Jon Crispin, MBA
Strategic Account Manager
Read full review
Usability
Convoso
No answers on this topic
FrontSpin
Trained a new recruit on FrontSpin in one session. It's very intuitive.
Verified User
Anonymous
Read full review
Support Rating
Convoso
No answers on this topic
FrontSpin
They do well with their support. Wait times are low, and they are eager to help.
ZP
Zach Peck
Account Executive
Read full review
Alternatives Considered
Convoso
No answers on this topic
FrontSpin
Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.
Eric Sharp | TrustRadius Reviewer
Eric Sharp
Account Executive
Read full review
Return on Investment
Convoso
No answers on this topic
FrontSpin
  • Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30%
Jon Crispin, MBA | TrustRadius Reviewer
Jon Crispin, MBA
Strategic Account Manager
Read full review
ScreenShots