TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coosto

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Coosto is a single solution for social media applications.  Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The vendor says their user-friendly interface and unmatched data quality ensures that many people choose their solutions. The vendor says their product is mainly used for: Customer service via…N/A

    Onclusive Social

    Score9 out of 10
    N/AOnclusive Social (formerly Digimind) is a social listening tool that enables brands around the world to understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies.

    $499

    per month

    Pricing
    CoostoOnclusive Social
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CoostoOnclusive Social
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCustom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee.—
    More Pricing Information
    Best Alternatives
    CoostoOnclusive Social
    Small Businesses
    Mention
    Score8 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Mention
    Score8 out of 10
    Mention
    Score8 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoostoOnclusive Social
    Likelihood to Recommend
    10.0
    (3 ratings)
    10.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (5 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Data Sources
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    CoostoOnclusive Social
    Likelihood to Recommend
    Coosto
    Coosto is an excellent all platform social media management tool, in which you can do (almost) everything.
    Read full review
    Onclusive Social - formerly Digimind
    If you work in strategic marketing, business intelligence or competitive intelligence then Digimind can shave hours of time off your daily monitoring routine. You no longer have to manually trawl the web looking for news and no longer miss any important developments thanks to Digiminds ability to monitor sites up to 4 times a day. However it is important to understand that you can only get out of Digimind what you put in, so there is some initial effort involved in order to build up sources for the tool to monitor and setup your own folder structure to save information.
    Read full review
    Pros
    Coosto
    • Quick, easy to use SQL based search functionality.
    • Simple interface with useful predesigned measures.
    Incentivized
    Read full review
    Onclusive Social - formerly Digimind
    • Digimind Social is a great and unique platform for constant monitoring of social networks.
    • Its interface is user-friendly and straightforward, it has features that help us collect information of our interest.
    • We can monitor trends in real time.
    • It facilitates interaction with the audience and allows us to measure the impact of our management in the different social networks we manage in the organization.
    Incentivized
    Read full review
    Cons
    Coosto
    • The dashboard is only useable in full screen, not in compartments
    • Rather expensive
    Read full review
    Onclusive Social - formerly Digimind
    • At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
    Read full review
    Likelihood to Renew
    Coosto
    No answers on this topic
    Onclusive Social - formerly Digimind
    I have seen many different tools. As mentioned earlier the tool has a very nice dashboard and the sentiment analysis from Digimind is better than other tools that I have tried in the past.
    Read full review
    Alternatives Considered
    Coosto
    Coosto is more powerful than the version of Hootsuite we used.
    Read full review
    Onclusive Social - formerly Digimind
    • Meilleur résultat dans les mentions remontées
    • Moins de bruit
    • Fonctionnalités additionnelles de meilleure qualité et moins gadget
    • Un coût mieux maîtrisé par rapport à notre besoin
    [Best results are surfaced
    Less noisy
    Very high quality, non gimmicky, additional functionality
    Better value with respect to our needs]
    Read full review
    Return on Investment
    Coosto
    • Positive impact on communications strategies.
    • Negative impact as product is often used for collecting metrics. Most of Coosto's metrics shouldn't be used for strategic or design decisions.
    Incentivized
    Read full review
    Onclusive Social - formerly Digimind
    • As a business school professor teaching both MBAs and executives, I regularly use Digimind to demonstrate the power of social listening in various programs I teach. Digimind Social proved to be a solid, user-friendly tool that effectively show users the value of social media listening for various short-term (e.g., responding to angry customers) to long-term goals (e.g., managing online reputation, competitive analysis).
    Read full review
    ScreenShots

    Coosto Screenshots

    Screenshot of Coosto Monitoring: Activity & SentimentScreenshot of Coosto Monitoring: AuthorsScreenshot of Coosto Monitoring: Languages & CountriesScreenshot of Coosto Monitoring: Realtime DashboardScreenshot of Coosto Engagement: Feed InboxScreenshot of Coosto Engagement: Respond directly