TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copado

    Score8.5 out of 10
    N/ACopado is a Salesforce-native DevOps platform that helps teams deliver software faster, with less risk and more confidence.N/A

    Trustpilot

    Score6.8 out of 10
    N/ATrustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).

    $259

    per month per domain

    Pricing
    CopadoTrustpilot
    Editions & Modules
    No answers on this topic
    Plus
    $259
    per month per domain
    Premium
    $629
    per month per domain
    Advanced
    $1,059
    per month per domain
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    CopadoTrustpilot
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CopadoTrustpilot
    Considered Both Products
    Copado Solutions
    No answer on this topic
    Trustpilot
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    50%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    43%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    CopadoTrustpilot
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Azure DevOps
    Score8.1 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    Azure DevOps Server
    Score8.5 out of 10
    Bazaarvoice
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopadoTrustpilot
    Likelihood to Recommend
    9.0
    (3 ratings)
    4.9
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    8.5
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (4 ratings)
    User Testimonials
    CopadoTrustpilot
    Likelihood to Recommend
    Copado Solutions
    When we have a large organization and number of changes and deployments are more than we should go for Copado. As we know it is a paid managed package and the cost is high so for dealing with fewer deployments it is not preferable to buy. Copado is well suited for users who don't have much technical understanding. So those users can see the User interface select the changes that need to be deployed by selecting the metadata. From Git operation to deployment all is handled by Copado itself. Copado has reduced the efforts for creating the package.xml and direct deployments can be done within a few clicks. Another Major aspect is that it can be directly synced with Jira or Azzure board from where the user stories will be synced and actions can be performed accordingly. For small organization, Copado can be expensive and to set up and maintain we need a technical person to do so.
    Incentivized
    Read full review
    Trustpilot
    Unfortunately, Trustpilot's disingenuous pricing habits and communication methods are the reason we ultimately ended our 3 year relationship with the company. In 2023, we signed a 1 year agreement for their basic plan (product reviews, Q&A, etc) at $3,800/year... Fair enough. In 2024, the price jumps to $5,040/year... Okay, steep - but we're still seeing good use of the tools, sort of justified? For 2025 it skyrockets to $8,976/year (+78% from prior)... But, after a month of haggling and threats to cancel, they 'graciously' drop it to $7,569/year. Now for 2026, Trustpilot is demanding $9,576/year for the EXACT SAME PLAN. That's a 152% increase since we started, with zero added value.
    Read full review
    Pros
    Copado Solutions
    • Capturing latest changes accurately in the commit window
    • Auto resolving conflicts
    • gate checks for apex code coverage.
    • Giving insights into the validation errors
    • very easy to migrate data & metadata between orgs, just with few clicks
    Incentivized
    Read full review
    Trustpilot
    • Completing the review for the customer is a simple process which enables us to receive more feedback.
    • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
    • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
    Incentivized
    Read full review
    Cons
    Copado Solutions
    • In deployment, the Query can be lost when editing, which can cause a lot of problems.
    • The Query option is cumbersome, but it works!
    • The deployment instructions fields could be made into rich text fields which would be awesome.
    Incentivized
    Read full review
    Trustpilot
    • Allow you to highlight sections of the review and respond
    • Stop reviews from unverified purchasers
    • Searching for a review can sometimes be hit or miss
    Incentivized
    Read full review
    Likelihood to Renew
    Copado Solutions
    No answers on this topic
    Trustpilot
    It's expensive and customer service is not the best.
    Incentivized
    Read full review
    Usability
    Copado Solutions
    very good user interface. It has reduced tons of manual efforts for the developers. Very easy to validate the release work. Easy to club multiple stories into one deployment. We can integrate Copado with our JIRA and all the PR’s are visible under the user story on JIRA board. But this can be overwhelming for beginners
    Incentivized
    Read full review
    Trustpilot
    Simple user interface - easy to understand with high level overviews, but also getting into the detail with questions for those who want it. The only issue I have is the connection with LinkedIn - sometimes it fails and makes you re-enter details again which can be a bit frustrating!
    Incentivized
    Read full review
    Support Rating
    Copado Solutions
    No answers on this topic
    Trustpilot
    I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
    Incentivized
    Read full review
    Alternatives Considered
    Copado Solutions
    There are tools such as ANT migration tool or using sfdx but Copado makes the deployments super simple. If a user is not that technically strong still he can use Copado and deploy the changes in a few clicks. Copado provides a complete package of maintaining the development and repositories in a common platform. There are pipelines that you can set that changes will move from which org to the final org in a very organized manner. We can perform static code analysis at the time of deployment of the changes and we have to clear those if we need to deploy the changes. Creating pull requests is super easy and can be managed by Copado itself. Overall a superb managed package for deployment in Salesforce.
    Incentivized
    Read full review
    Trustpilot
    Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
    Incentivized
    Read full review
    Return on Investment
    Copado Solutions
    • It has reduced the efforts to create package.xml manually and deploy the changes
    • Another positive impact is that we can track the commits to which org they have reached in an organized way and we don't need to maintain them separately
    • For setting Copado it take a lot of time and training is required for the complete setup which is time-consuming
    Incentivized
    Read full review
    Trustpilot
    • Helps us to determine what our customers care about.
    • We have been able to modify our marketing points based on what customers seemed confused about or the aspects of our business that they appreciate.
    Incentivized
    Read full review
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