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Microsoft 365 Copilot vs. Salesforce Sales Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365 Copilot

    Score8.2 out of 10
    N/AFor enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.

    $31.50

    per month per user

    Salesforce Sales Engagement

    Score7.8 out of 10
    N/ASalesforce Sales Engagement, formerly Einstein High Velocity Sales, is a cloud-based sales engagement platform that uses artificial intelligence capabilities to increase sales productivity.N/A
    Pricing
    Microsoft 365 CopilotSalesforce Sales Engagement
    Editions & Modules
    Microsoft Copilot
    $31.50
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft 365 CopilotSalesforce Sales Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
    More Pricing Information
    Community Pulse
    Microsoft 365 CopilotSalesforce Sales Engagement
    Considered Both Products
    Microsoft
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    33%
    Would buy again
    2 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    50%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    No answers on this topic
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    Microsoft 365 CopilotSalesforce Sales Engagement
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    Score8.8 out of 10
    Medium-sized Companies
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    Score9.8 out of 10
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    Groove (legacy product)
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    User Ratings
    Microsoft 365 CopilotSalesforce Sales Engagement
    Likelihood to Recommend
    8.2
    (18 ratings)
    4.0
    (11 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (15 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft 365 CopilotSalesforce Sales Engagement
    Likelihood to Recommend
    Microsoft
    I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
    next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
    customize my PowerPoint presentations and other documents
    Incentivized
    Read full review
    Salesforce
    HVS should be well suited for automated email responses and cadences. However, we have been unable to get it to work as we would like it to. The cadence builder is robust, but can be a bit complicated. It's not as easy to set up a cadence, as we would like. The program isn't well suited for mass marketing emails, but more for SDR emails.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
    • For the management of IT environments, quick examples of scripting for desired solutions
    • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
    Incentivized
    Read full review
    Salesforce
    • Allows you to move to different cadences and cadence steps without refreshing the screen or clicking to a new screen
    • Fairly simple to send a one-off email to a single prospect
    • Pretty easy to update contact information b/c it's directly integrated with Salesforce
    Incentivized
    Read full review
    Cons
    Microsoft
    • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
    • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
    • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
    Incentivized
    Read full review
    Salesforce
    • We haven't found anything in High Velocity Sales that we don't like. To reach out to prospects the company may use an all-in-one platform. The ability to organize, call, email, and follow up on leads is a game-changer for sales representatives.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Absolutely!!! I have a high regard for the product and will use it for years to come.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Microsoft
    I give this rating because of the utilization I do with the product and the level security it provides which is very good. In our organization it is best suited as we have all other Microsoft tools with us. The offering made by Microsoft is great, I gave 9 out of 10 as sometimes it hallucinates as well.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Microsoft
    We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
    Read full review
    Salesforce
    While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • It is too early to tell at the moment but I can see it as a positive moving forward
    • The amount of time saved in creating content will be a huge asset for faculty
    • The same holds true for students as they to will be able to safe a lot of time
    Incentivized
    Read full review
    Salesforce
    • Positive. We close deals faster and don't need to have a long thread of back and forth emails
    • We have far valuable insights into if the client opened the email and how many times they've opened their emails
    • We can schedule sends so it appears at the top of the customers inbox.
    Incentivized
    Read full review
    ScreenShots