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PiiQ by Cornerstone (discontinued) vs. CrossKnowledge Learning Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PiiQ by Cornerstone (discontinued)

    Score8.7 out of 10
    N/ACornerstone’s PiiQ was an SMB offering that included core learning management and performance management systems, based on Sonar6 which was acquired by Cornerstone in 2012, and ultimately discontinued in 2022.

    $8

    per user per month

    CrossKnowledge Learning Suite

    Score7.5 out of 10
    N/ACrossKnowledge Learning Suite is a cloud based learning management solution (LMS). The solution is customizable and includes a built-in authentication protocol. It is designed to integrate with content formats such as SCORM and AICC. CrossKnowledge is a Wiley Global brand.N/A
    Pricing
    PiiQ by Cornerstone (discontinued)CrossKnowledge Learning Suite
    Editions & Modules
    PiiQ Performance
    $8.00
    per user per month
    PiiQ Learning + Content
    $8.00
    per user per month
    PiiQ Learning + Content & Performance
    $15.00
    per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    PiiQ by Cornerstone (discontinued)CrossKnowledge Learning Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,000 per installationNo setup fee
    Additional Details
    More Pricing Information
    Features
    PiiQ by Cornerstone (discontinued)CrossKnowledge Learning Suite
    Learning Management
    Comparison of Learning Management features of PiiQ by Cornerstone (discontinued) and CrossKnowledge Learning Suite
    Feature
    PiiQ by Cornerstone (discontinued)
    6.6
    11 Ratings
    22% below category average
    CrossKnowledge Learning Suite
    5.5
    1 Ratings
    40% below category average
    Course authoring6.011 Ratings6.01 Ratings
    Course catalog or library6.811 Ratings8.01 Ratings
    Player/Portal6.810 Ratings5.01 Ratings
    Learning content6.611 Ratings10.01 Ratings
    Mobile friendly7.98 Ratings6.01 Ratings
    Progress tracking & certifications6.210 Ratings5.01 Ratings
    Assignments6.711 Ratings6.01 Ratings
    Compliance management5.89 Ratings3.01 Ratings
    Learning administration6.611 Ratings4.01 Ratings
    Learning reporting & analytics6.911 Ratings3.01 Ratings
    Social learning00 Ratings5.01 Ratings
    Best Alternatives
    PiiQ by Cornerstone (discontinued)CrossKnowledge Learning Suite
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PiiQ by Cornerstone (discontinued)CrossKnowledge Learning Suite
    Likelihood to Recommend
    8.6
    (40 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    3.0
    (2 ratings)
    8.0
    (1 ratings)
    Usability
    8.5
    (37 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (36 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    6.5
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    PiiQ by Cornerstone (discontinued)CrossKnowledge Learning Suite
    Likelihood to Recommend
    Discontinued Products
    Well suited for:
    • A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them.
    • For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc
    • Anyone who needs a more in-depth learning solution rather than an overview of key learning points.
    Incentivized
    Read full review
    Wiley
    CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front.
    • Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations.
    • 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees.
    Incentivized
    Read full review
    Wiley
    • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
    • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
    • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user
    • Reports have difficulty downloading if pop ups disabled or in some browser environments
    • When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles
    Incentivized
    Read full review
    Wiley
    • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
    • It is immensely difficult to set up learning events and managing invitations to learners
    • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
    Read full review
    Wiley
    CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
    Incentivized
    Read full review
    Wiley
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    So far 100%.
    Read full review
    Wiley
    No answers on this topic
    Performance
    Discontinued Products
    The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
    Read full review
    Wiley
    No answers on this topic
    Support Rating
    Discontinued Products
    My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
    Incentivized
    Read full review
    Wiley
    No answers on this topic
    Online Training
    Discontinued Products
    We bought training provided by 3rd party – it was fabulous.
    Read full review
    Wiley
    No answers on this topic
    Implementation Rating
    Discontinued Products
    I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

    I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
    Read full review
    Wiley
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
    Incentivized
    Read full review
    Wiley
    Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment.
    Incentivized
    Read full review
    Wiley
    • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
    Incentivized
    Read full review
    ScreenShots

    PiiQ by Cornerstone (discontinued) Screenshots

    Screenshot of PiiQ Performance Employee ReviewScreenshot of PiiQ Learning on DevicesScreenshot of PiiQ Manager/Employee Check-insScreenshot of PiiQ 9-box Talent MatrixScreenshot of PiiQ Learning Publish New ContentScreenshot of PiiQ Learning Searchable Library & Self-registration