Deltek Costpoint vs. SAP Cloud ERP

Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.

It is an appropriate ERP solution for all types of companies. It offers faster data processing, along with modern technologies such as built-in AI, machine learning, and real-time data analytics. It comes with built-in AI that helps reduce manual work by automating repetitive tasks, providing real-time insights, and offering proactive recommendations for important business decisions.

Incentivized

• I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
• I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
• I also love that there are tons of reports that can be run to help with any projects.

Incentivized

• The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
• It enables faster and accurate data processing, which enhances decision-making.
• It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.

Incentivized

• Customer Care - this is probably the one area that needs the most work.
• Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
• Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.

Incentivized

• The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
• Implementation of AI bot on common tasks.
• There are no offline functionality that users can use remotely.
• As the scalability of the products grows, they become more expensive.

Incentivized

The cost for our size company may be to high by the time we review, because when purchasing additional licenses on two separate occasions, only 3 months apart, there was a price increase.

Incentivized

The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more

For what we mainly use Deltek for it is a great system. The cost for licenses can become an issue because as a growing company we are in need of licenses from time to time and the process is very cumbersome.

Incentivized

Mostly great for building trust; however, the system could be more user-friendly. Sometimes the systems are slow. We also need to find a way to simplify user support. It can be very complex to support an SAP system. The confusion/deep expertise creates an ROI issue as professionals can be expensive to hire.

Incentivized

The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?

The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.

More effective

Incentivized

It would be great if there were better training documents that could be downloaded without having to go through the DLZ.

Incentivized

SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.

Incentivized

• Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration.
• DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost.

Incentivized

The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market

Incentivized

• Costpoint has made it possible for our business to get our invoices paid quickly and on time
• Costpoint has made it possible for our business to get a ISO audits cleared every year
• Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

Incentivized

• Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
• More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
• For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
• For customized business process, we can implement extension packages which are like templates

Incentivized