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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Countly

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to provide personalized and customized customer experiences, and meet key business and revenue goals. Countly empowers companies of any size or location to grow their business by helping them securely process billions of…N/A

    Piwik PRO

    Score8.6 out of 10
    N/APiwik PRO Analytics Suite is an advanced platform providing a suite of modules centered around analytics that connects with other parts of the client’s tech stack. Piwik PRO Analytics Suite unifies marketing insights, provides a comprehensive view of performance, and facilitates data-driven actions to achieve better results. It offers multiple flexible hosting options and ensures compliance with strict data protection laws, including the GDPR, CCPA, PIPEDA, and…

    $36

    per month

    Pricing
    CountlyPiwik PRO
    Editions & Modules
    Countly Enterprise Edition
    Personalized Plans
    per month per data point
    Countly Community Edition
    Free Forever
    No answers on this topic
    Offerings
    Pricing Offerings
    CountlyPiwik PRO
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsCustomizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).—
    More Pricing Information
    Community Pulse
    CountlyPiwik PRO
    Considered Both Products
    Countly
    No answer on this topic
    Piwik PRO
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    CountlyPiwik PRO
    Small Businesses
    Mixpanel
    Score8.3 out of 10
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Heap
    Score8.1 out of 10
    Lead Forensics
    Score9 out of 10
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CountlyPiwik PRO
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.2
    (7 ratings)
    Support Rating
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CountlyPiwik PRO
    Likelihood to Recommend
    Countly
    Whether you're planning to include it into a website or a mobile application, this arrangement is simple to implement. The best feature has to be its superb "division," which allows you to delve deeper into your data without using SQL-like queries. On Ubuntu, the free "group version" can act organically aided.
    Incentivized
    Read full review
    Piwik PRO
    Piwik Pro Core is especially perfect for smaller businesses that want to have an alternative to Google's ecosystem. You can do a lot of the great stuff you can do with GA UA and GA4. But it still needs some tweaking. Especially for some bigger companies who have a lot of events, it would be great to have some smaller payment steps, as of right now it can be quite steep for some companies to pay the bill if you go above 500.000 events per month. Nevertheless, I believe this is one of the better options available when data ownership and privacy come to mind.
    Read full review
    Pros
    Countly
    • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
    • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
    • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
    Incentivized
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    Piwik PRO
    • Manage all campaigns and increase large volumes of data.
    • It has an excellent activity panel through which you can have complete visibility of each activity you carry out.
    • It's great to track all interactions between users and track all conversions.
    Incentivized
    Read full review
    Cons
    Countly
    • No specific thing in mind. All is good except sometimes the customer service lags a little when you have problems setting up the tool.
    Incentivized
    Read full review
    Piwik PRO
    • Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to.
    • Tag Manager: not all tags/triggers are possible yet to what we are used to.
    • Are more progressive payment model: more little steps to buy a plan.
    • Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to.
    Read full review
    Support Rating
    Countly
    Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
    Incentivized
    Read full review
    Piwik PRO
    We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.
    Incentivized
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    Alternatives Considered
    Countly
    Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second characteristic is that is very easy to use and even if is open source and the code could seem complex everything is very intuitive.
    Incentivized
    Read full review
    Piwik PRO
    Piwik Pro's support for multiple sites saved me a lot of time. To view reports from numerous client sites, I'll have to access a single dashboard. Its digest reports save time and are simple enough for non-technical executives to understand. It gives us access to information about individual users that Google doesn't allow us to see as a whole. It will allow users to express their desires more clearly. As a result, this one is significantly more useful compared to other tools.
    Incentivized
    Read full review
    Return on Investment
    Countly
    • Allowed me to understand my customer on a deeper level
    • Allowed me to tweak my content and sales pages
    • Allowed me to better understand my target market.
    Incentivized
    Read full review
    Piwik PRO
    • We have obtained a good impact both economically and in data integration.
    • It has allowed us to collect and analyze all the data of our clients, and to create groups that allow us to divide potential clients and make personalized messages.
    • We use the Enterprise plan because it provides us with the necessary tools and unlimited features.
    Incentivized
    Read full review
    ScreenShots

    Countly Screenshots

    Screenshot of Overview - Product analytics platform to understand and enhance customer journeys in web, desktop and mobile applicationsScreenshot of Dashboard - Visualise metrics that matter the most to your businessScreenshot of User Profiles - Explore your product analytics data with individual user detailScreenshot of Crashes - Always be on top of crashes and exceptions in your applications, and resolve them quicklyScreenshot of Funnels - Track step-by-step goal completion rates inside your applicationScreenshot of Performance Monitoring - Keep track of your applications' network requests, perform code level profiling

    Piwik PRO Screenshots

    Screenshot of the Piwik PRO customer data platformScreenshot of a core reportScreenshot of the dashboardScreenshot of a funnel reportScreenshot of a user flow reportScreenshot of the tag manager