What users are saying about
5 Ratings
11 Ratings
5 Ratings
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Score 7.9 out of 100
11 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Piwik PRO is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.7

Countly

77%
4 Ratings
8.7

Piwik PRO

87%
8 Ratings

Support Rating

7.0

Countly

70%
2 Ratings
10.0

Piwik PRO

100%
2 Ratings

Likelihood to Recommend

Countly

Whether you're planning to include it into a website or a mobile application, this arrangement is simple to implement. The best feature has to be its superb "division," which allows you to delve deeper into your data without using SQL-like queries. On Ubuntu, the free "group version" can act organically aided.
Nicolas Van Levi Buenviaje | TrustRadius Reviewer

Piwik PRO

Actually, it is a platform that I would recommend to analyze all the data and information. It allows us to optimize the entire journey of our clients. It is a flexible tool and has excellent data security, through Piwik we can keep track of all our commercial objectives, create reports and analyze all campaigns.
Devin Mulvey | TrustRadius Reviewer

Pros

Countly

  • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
  • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
  • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
Fedor Paretsky | TrustRadius Reviewer

Piwik PRO

  • It is easy to set up and configure.
  • Out-of-the-box, the data visualizations are impressive.
  • It's simple to update, and the UI is clear and straightforward to understand.
  • User-friendly and fast, the web interface is ideal for moving objects.
Sourov K Chowdhury | TrustRadius Reviewer

Cons

Countly

  • The UI is not the best
  • Documentation- hard to find what you're looking for sometimes
Anonymous | TrustRadius Reviewer

Piwik PRO

  • Integrate with other tools could be improved, because it's a bit hard to do.
  • It has functions similar to Google Analytics, it is quite easy to understand and the user interface is fascinating.
  • Its cost is quite understandable given the great functions that it has allowed us to use for marketing.
Devin Mulvey | TrustRadius Reviewer

Pricing Details

Countly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month per data point

Countly Editions & Modules

Edition
Countly Enterprise EditionPersonalized Plans1
Countly Community EditionFree Forever
  1. per month per data point
  2. none
Additional Pricing Details
Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).

Piwik PRO

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Piwik PRO Editions & Modules

Additional Pricing Details

Support Rating

Countly

Countly 7.0
Based on 2 answers
Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
Anonymous | TrustRadius Reviewer

Piwik PRO

Piwik PRO 10.0
Based on 2 answers
We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Countly

Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second characteristic is that is very easy to use and even if is open source and the code could seem complex everything is very intuitive.
Carlos David González Vargas | TrustRadius Reviewer

Piwik PRO

Data owned and detailed tracking possibility compared to free Google Analytics and cost advantage and CDP possibilities compared to Google Analytics 360
Gerhard Kürner | TrustRadius Reviewer

Return on Investment

Countly

  • It is great for beginners!
  • It is simple to use!
  • It can be integrated with other apps such as Ubuntu.
Nicolas Van Levi Buenviaje | TrustRadius Reviewer

Piwik PRO

  • Piwik is easy to configure, set up and use in environments where you are unable to use Google Analytics.
  • We have seen drastic tracking differences since the use.
katherine henz | TrustRadius Reviewer

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