Overall Satisfaction with Piwik PRO
Since Google Universal is slowly being phased out and with privacy becoming more and more important we decided to look for alternatives. For this moment besides GA4. We've tried several alternatives but most didn't have all the features we needed, were too expensive, or in our mind didn't have the right data safety model. With Piwik Pro, we are now testing on our corporate site and using Piwik as the only program on our Vacancy site. The great thing about Piwik is that the look in feel is quite a lot like Google Universal Analytics and such is easy to understand and comprehend for many of our users. Most of the features exist and with two weekly releases, Piwik is getting better and better. Since we are looking into and testing whether we can ditch Google altogether Piwik is especially on our shortlist because of the integrated tag manager and consent manager. The tag manager works pretty great but sometimes I experience some caveats, especially when debugging. Most of the time it ironically has to do with my own browser's privacy settings.
- Easy to understand and read data.
- Great authorisation management and switching between sites.
- Your own and easy to remember login.
- Community forum with developers and users.
- Simple and quick settings.
- Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to.
- Tag Manager: not all tags/triggers are possible yet to what we are used to.
- Are more progressive payment model: more little steps to buy a plan.
- Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to.
- Tag management
- Consent management
- Easy to use analytics
- Authorisation management
- Much better consent management insights.
- Easy to read built in dashboards and reports for our HR department.
- Much better privacy especially important when collecting data on a job site.
I can sum it up quite easy:
- GA isn't that privacy friendly, something we do require on our jobboard.
- Matomo is a great program with some unique features compared to Piwik, but the lay-out is - in my eyes - more cluttered. Also the different type of database makes it a bit slower
Besides these two I've also checked Plausible Analytics, which is a nice package but a bit to much bare bone for us right now. Especially on the part of custom dimensions.
- GA isn't that privacy friendly, something we do require on our jobboard.
- Matomo is a great program with some unique features compared to Piwik, but the lay-out is - in my eyes - more cluttered. Also the different type of database makes it a bit slower
Besides these two I've also checked Plausible Analytics, which is a nice package but a bit to much bare bone for us right now. Especially on the part of custom dimensions.
Do you think Piwik PRO delivers good value for the price?
Yes
Are you happy with Piwik PRO's feature set?
Yes
Did Piwik PRO live up to sales and marketing promises?
Yes
Did implementation of Piwik PRO go as expected?
Yes
Would you buy Piwik PRO again?
Yes