TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coupa

    Score7.3 out of 10
    N/ACoupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.

    $549

    per year

    Infor SunSystems

    Score7.4 out of 10
    N/AInfor's SunSystems is an accounting and budgeting package and includes financials, budgeting and forecasting, and application portal modules.N/A
    Pricing
    CoupaInfor SunSystems
    Editions & Modules
    Premium Support
    $499+
    per year
    Verified
    $549
    per year
    Advanced
    $4800
    per year
    Registered
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    CoupaInfor SunSystems
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CoupaInfor SunSystems
    Considered Both Products
    Coupa Software
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    CoupaInfor SunSystems
    Customization
    Comparison of Customization features of Coupa and Infor SunSystems
    Feature
    Coupa
    -
    Ratings
    Infor SunSystems
    7.0
    2 Ratings
    8% below category average
    API for custom integration00 Ratings7.02 Ratings
    Security
    Comparison of Security features of Coupa and Infor SunSystems
    Feature
    Coupa
    -
    Ratings
    Infor SunSystems
    8.5
    2 Ratings
    4% above category average
    Single sign-on capability00 Ratings9.02 Ratings
    Role-based user permissions00 Ratings8.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Coupa and Infor SunSystems
    Feature
    Coupa
    -
    Ratings
    Infor SunSystems
    4.7
    2 Ratings
    50% below category average
    Dashboards00 Ratings4.02 Ratings
    Standard reports00 Ratings5.02 Ratings
    Custom reports00 Ratings5.02 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Coupa and Infor SunSystems
    Feature
    Coupa
    -
    Ratings
    Infor SunSystems
    7.0
    2 Ratings
    9% below category average
    Accounts payable00 Ratings8.02 Ratings
    Accounts receivable00 Ratings8.02 Ratings
    Cash management00 Ratings7.02 Ratings
    Bank reconciliation00 Ratings7.01 Ratings
    Expense management00 Ratings4.01 Ratings
    Primary and Secondary Ledgers00 Ratings8.01 Ratings
    Intercompany Accounting00 Ratings7.01 Ratings
    Journals and Reconciliations00 Ratings7.01 Ratings
    Configurable Accounting00 Ratings7.01 Ratings
    Order Management
    Comparison of Order Management features of Coupa and Infor SunSystems
    Feature
    Coupa
    -
    Ratings
    Infor SunSystems
    5.0
    1 Ratings
    39% below category average
    Order entry00 Ratings5.01 Ratings
    Credit card processing00 Ratings5.01 Ratings
    Best Alternatives
    CoupaInfor SunSystems
    Small Businesses
    No answers on this topic
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Precoro
    Score9.5 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    GEP Quantum Intelligence
    Score9.1 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoupaInfor SunSystems
    Likelihood to Recommend
    9.0
    (27 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.5
    (2 ratings)
    -
    (0 ratings)
    In-Person Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CoupaInfor SunSystems
    Likelihood to Recommend
    Coupa Software
    Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
    Incentivized
    Read full review
    Infor
    I think the integration side of Infor SunSystems is really good where by it works well with our other business systems. It is easy to pick up for new staff members. We have not had to hold full blown training courses for unfamiliar users, they were able to use existing documentation and guides. The graphical interface is a drawback as it feels like you are using an old system.
    Incentivized
    Read full review
    Pros
    Coupa Software
    • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
    • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
    • We’ve been able to manage the implementation and maintenance with a very lean IT group.
    Incentivized
    Read full review
    Infor
    • Integration options are very good. We are able to import data in a number of ways and extract data as well. The use of their built in API for data validation, extraction and entry is working very well for us.
    Incentivized
    Read full review
    Cons
    Coupa Software
    • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
    • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
    • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
    Incentivized
    Read full review
    Infor
    • Although easy to use, Infor SunSystems has a very classical look which comes across outdated
    • Reporting feature is Infor SunSystems is not the best as it is not easy to create reports and the built in reports are limited in the filter options available
    • The Audit function needs configuring and is not ready out of the box so when you come to requiring audit data you can only retrieve after set up
    Incentivized
    Read full review
    Likelihood to Renew
    Coupa Software
    I love using coupa but i'm not the decision maker in this regard.
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Usability
    Coupa Software
    -Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Support Rating
    Coupa Software
    -Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
    Incentivized
    Read full review
    Infor
    No answers on this topic
    In-Person Training
    Coupa Software
    The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Alternatives Considered
    Coupa Software
    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Incentivized
    Read full review
    Infor
    More functionality, better integrations, better reporting.
    Incentivized
    Read full review
    Return on Investment
    Coupa Software
    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Incentivized
    Read full review
    Infor
    • With the cost of living we had to reign in the budget this year. As it's easy to export data out of Infor SunSystems we were able to report on spend and gain greater control of outgoings
    • One of our objectives is to build new homes for people. Infor SunSystems allowed us to budget and forecast all the costs to determine what we could achieve
    • With Infor SunSystems being a popular accounting software we are able to recruit previous Infor SunSystems users therefore not having to spend on training staff which is very costly.
    Incentivized
    Read full review
    ScreenShots

    Coupa Screenshots

    Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.