What users are saying about
24 Ratings
24 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Coupa

This tool is so incredibly affordable even the smallest of companies should be using it. You can easily pay for the system with successful sourcing events. The system is so configurable I'm not sure there is an industry it wouldn’t be successful in. From a retail perspective, I love the hosted catalog, sourcing, and P2P modules, they're exactly what I need.
Scott Coleman CPSM, CPSD, C.P.M profile photo

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M profile photo

Cons

Coupa

  • Seeing individual spend history can be difficult.
  • System is slow. It takes several seconds to search for different items in our instance of Coupa.
  • Configuration is is not there yet.
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Alternatives Considered

Coupa

Coupa does well compared to its competitors. Coupa has an easy to use interface. It's an all cloud based, SaaS. Reporting in Coupa is also above the competition. Coupa also requires less maintenance, upgrades are automatic and we don't need to worry about being on the latest version. Coupa is one of the top vendors in the space!
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Return on Investment

Coupa

  • Higher productivity since Coupa is easy to use.
  • More efficient spending.
  • Reports.
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Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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