Coupa

Coupa

122 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Coupa	Score 7.4 out of 10	N/A	Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.	N/A

Pricing

Coupa

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Coupa
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Coupa
Considered Both Products	Coupa Verified User Professional Chose Coupa Coupa has more modern web user interface portal pages and is easier to use than Ariba. Incentivized Helpful? Joe Geller Accounting Vice President Chose Coupa Taulia works for me as a customer looking for payment on invoices. No problems at all. Helpful? Verified User Employee Chose Coupa Submitting invoices to existing customers' purchase orders is easy. Connecting with new customers is somewhat difficult and confusing. Helpful? Verified User Program Manager Chose Coupa Coupa has the advantage of recurring expense reports. For years I had to create a new one from scratch when I used Concur. Incentivized Helpful? Shiva Krishna Cloud Procure to Pay Consultant Chose Coupa We evaluated Ariba, Basware. We chose Coupa for its cost effectiveness, richness of features, functionality and value for money. Coupa customer service is also very good. Coupa is investing time and effort to bring in more features and constantly improving its products. Some of … Incentivized Helpful? Verified User Director Chose Coupa Oracle really lacks the reporting and analytics that we’ve found in Coupa. In Oracle, we had to have a dba on staff in order to field the reporting questions. In Coupa, every user has capabilities of their own to grab the reporting they need this is a huge time saver for us and … Incentivized Helpful? Robyn Mankoski Regional Coordinator Chose Coupa Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused … Incentivized Helpful? Rachel Friedlander-Holm Social Impact Program Manager Chose Coupa I have only ever worked with Coupa and am not aware of alternatives to this tool. Incentivized Helpful? Chloe Sayers Billing Manager Chose Coupa Coupa is much more robust than Tipalti or Bill.com for tracking invoices. It also allows some customers to order our product via an internal product catalog which is a competitive advantage that Tipalti and Bill.com don't seem to have. However, Bill.com is a lot more user … Incentivized Helpful? Verified User Consultant Chose Coupa Coupa is a relatively mature tool when compared to other options available on the market. Although the implementation takes time & effort - it is truly worth it in the long run. Additionally, Coupa's customer support is really good & prompt. Coupa is definitely a top choice for … Incentivized Helpful? Verified User Strategist Chose Coupa For expenses, Expensify has a much better UI and is easier for business users. However for finance teams, I believe Coupa is more organized on the backend. Incentivized Helpful? WL Whitley Lovelace AP Specialist Chose Coupa Coupa is way better then the both of them. Especially Concur, as they pretty much have the same functions. Coupa is just way faster and more updated that Concur, and their Customer Service is way better than Concur. Incentivized Helpful? Verified User Administrator Chose Coupa I didn't have any say in picking Coupa but I know our AP team did extensive research with many products and came to the conclusion that Coupa was the best fit for our organization. Incentivized Helpful? PW Paul Wetterholm Assistant Controller Chose Coupa We used Replicon for many years prior to going with Coupa. Replicon lacked the dynamic approval process we needed for our complex organization. It did not integrate with our HR system and we had to manually add our users. When payments were made, there was no way for our users … Incentivized Helpful? Tolulope Lawal Customer Success Manager Chose Coupa I briefly used Procurify and its UI is far more intuitive and its reporting capabilities are far more robust. Incentivized Helpful? Aaron Searle Senior Public Relations Manager Chose Coupa Coupa and Concur seem equally well-suited for expense tracking. Incentivized Helpful? JR Miller SVP Finance Chose Coupa Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions. Incentivized Helpful? Verified User Manager Chose Coupa Coupa does well compared to its competitors. Coupa has an easy to use interface. It's an all cloud based, SaaS. Reporting in Coupa is also above the competition. Coupa also requires less maintenance, upgrades are automatic and we don't need to worry about being on the latest … Incentivized Helpful? Scott Coleman CPSM, CPSD, C.P.M Procurement Manager Chose Coupa We looked at a number of solutions. Due to retail's high turnover rate I needed a stable tool that was extremely intuitive that store level employees would find easy (and maybe fun) to use. Coupa is so configurable I can set up each store with different spend authorizations to … Incentivized Helpful?
Top Pros	Pro Purchase order Pro Ease of use Pro Easy to use
Top Cons	Minus Using a third Minus Third party Minus Hard to figure

Best Alternatives
	Coupa
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Enterprises	Oracle Fusion Cloud ERP Score 8.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Coupa
Likelihood to Recommend	5.5 (25 ratings)

User Testimonials
	Coupa
Likelihood to Recommend	Coupa Software I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing. Verified User Anonymous Read full review
Pros	Coupa Software Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation. The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration. We’ve been able to manage the implementation and maintenance with a very lean IT group. Incentivized JR Miller SVP Finance Read full review
Cons	Coupa Software Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal. I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process. Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP. Incentivized Scott Coleman CPSM, CPSD, C.P.M Procurement Manager Read full review
Alternatives Considered	Coupa Software Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues. Incentivized Robyn Mankoski Regional Coordinator Read full review
Return on Investment	Coupa Software It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled Ease of use has led to mass adoption and more prompt processing of expenses Incentivized Jess Pramov Supervisor, Operations (Fleet) Read full review
ScreenShots	Coupa Screenshots