Coupa vs. Microsoft Dynamics 365 Business Central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coupa
Score 7.4 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.N/A
Microsoft Dynamics 365 Business Central
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.N/A
Pricing
CoupaMicrosoft Dynamics 365 Business Central
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CoupaMicrosoft Dynamics 365 Business Central
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CoupaMicrosoft Dynamics 365 Business Central
Top Pros
Top Cons
Features
CoupaMicrosoft Dynamics 365 Business Central
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
7.6
6 Ratings
5% above category average
Pay calculation00 Ratings7.86 Ratings
Benefit plan administration00 Ratings7.04 Ratings
Direct deposit files00 Ratings9.35 Ratings
Customization
Comparison of Customization features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
8.0
16 Ratings
10% above category average
API for custom integration00 Ratings8.015 Ratings
Plug-ins00 Ratings8.013 Ratings
Security
Comparison of Security features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
9.0
20 Ratings
10% above category average
Single sign-on capability00 Ratings9.016 Ratings
Role-based user permissions00 Ratings9.020 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
5.1
21 Ratings
31% below category average
Dashboards00 Ratings5.117 Ratings
Standard reports00 Ratings5.121 Ratings
Custom reports00 Ratings5.120 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
8.8
21 Ratings
14% above category average
Accounts payable00 Ratings9.020 Ratings
Accounts receivable00 Ratings8.419 Ratings
Global Financial Support00 Ratings9.08 Ratings
Primary and Secondary Ledgers00 Ratings10.07 Ratings
Journals and Reconciliations00 Ratings10.010 Ratings
Configurable Accounting00 Ratings10.010 Ratings
Standardized Processes00 Ratings9.011 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
8.7
16 Ratings
10% above category average
Inventory tracking00 Ratings9.016 Ratings
Automatic reordering00 Ratings6.79 Ratings
Location management00 Ratings9.013 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
7.9
19 Ratings
2% above category average
Pricing00 Ratings7.117 Ratings
Order entry00 Ratings8.016 Ratings
Credit card processing00 Ratings10.011 Ratings
Cost of goods sold00 Ratings8.015 Ratings
Order Orchestration00 Ratings8.05 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
8.4
11 Ratings
13% above category average
Billing Management00 Ratings8.39 Ratings
Cash and Asset Management00 Ratings9.010 Ratings
Travel & Expense Management00 Ratings7.86 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.37 Ratings
Period Close00 Ratings10.010 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
8.7
8 Ratings
13% above category average
Budgeting and Forecasting00 Ratings10.08 Ratings
Project Costing00 Ratings10.07 Ratings
Cost Capture00 Ratings10.08 Ratings
Capital Project Management00 Ratings8.05 Ratings
Customer Contract Compliance00 Ratings10.06 Ratings
Project Revenue Recognition00 Ratings8.04 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
7.7
4 Ratings
12% above category average
Project Planning and Scheduling00 Ratings8.03 Ratings
Task Insight for Project Managers00 Ratings8.03 Ratings
Project Mobile Functionality00 Ratings8.03 Ratings
Definable Resource Pools00 Ratings7.03 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
9.7
3 Ratings
25% above category average
Award Lifecycle Management00 Ratings10.03 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
8.0
6 Ratings
14% above category average
Bids Analyzed and Compared00 Ratings8.03 Ratings
Contract Authoring00 Ratings8.03 Ratings
Contract Repository00 Ratings7.03 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings7.55 Ratings
Supplier Management00 Ratings8.03 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
9.6
3 Ratings
38% above category average
Risk Repository00 Ratings9.32 Ratings
Control Management00 Ratings9.43 Ratings
Control Efficiency Assessments00 Ratings9.32 Ratings
Issue Detection00 Ratings10.03 Ratings
Remediation and Certification00 Ratings9.72 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
7.7
3 Ratings
12% above category average
Transportation Planning and Optimization00 Ratings8.02 Ratings
Transportation Execution Management00 Ratings8.02 Ratings
Trade and Customs Management00 Ratings8.02 Ratings
Fulfillment Management00 Ratings7.93 Ratings
Warehouse Workforce Management00 Ratings8.02 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
7.1
3 Ratings
6% below category average
Production Process Design00 Ratings9.02 Ratings
Production Management00 Ratings5.83 Ratings
Configuration Management00 Ratings1.32 Ratings
Work Execution00 Ratings9.02 Ratings
Manufacturing Costs00 Ratings8.63 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
9.5
5 Ratings
27% above category average
Forecasting00 Ratings9.05 Ratings
Inventory Planning00 Ratings10.05 Ratings
Performance Monitoring00 Ratings10.05 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Coupa
-
Ratings
Microsoft Dynamics 365 Business Central
9.3
2 Ratings
25% above category average
Proposal Management00 Ratings9.01 Ratings
Product Master Data Management00 Ratings9.01 Ratings
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CoupaMicrosoft Dynamics 365 Business Central
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User Ratings
CoupaMicrosoft Dynamics 365 Business Central
Likelihood to Recommend
5.5
(25 ratings)
8.0
(21 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(3 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
CoupaMicrosoft Dynamics 365 Business Central
Likelihood to Recommend
Coupa Software
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
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Microsoft
It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!
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Pros
Coupa Software
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
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Microsoft
  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
Read full review
Cons
Coupa Software
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
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Microsoft
  • The version of software that we currently use isn't compatible with Windows 7, therefore we had to install it using the virtual computer under Windows XP. This created a few additional steps that the users had to go through in order to access the software which generated more calls to our IT Helpdesk.
  • We did research how much it would cost to upgrade the software so that we could get a version compatible with Windows 7, but the cost was way too expensive for our organization. Also, when we need to make updates or changes to the software, there are very few consultants who are familiar with the software so we are limited in who we can use for consulting services. Since we are limited in choosing consultants who can make updates and changes to the software the fees are usually really expensive for their services.
  • There is a .zup file that we constantly have to delete in order for the database to work properly and update. Users get a pop-up about once a week asking if they want to replace the .zup file and if the file is not deleted then the opening page for the software will not show up correctly and the database will not have the most up to date information.
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Likelihood to Renew
Coupa Software
No answers on this topic
Microsoft
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
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Usability
Coupa Software
No answers on this topic
Microsoft
It has simplified all processes and reduces turnaround time for month end processes. You can easily navigate through the dashboard which is very user friendly and easily guides you to different functionalities. Duplications of Invoices is avoided because NAV rejects posting of an invoice number already in the system so you increase accuracy.
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Support Rating
Coupa Software
No answers on this topic
Microsoft
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
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Alternatives Considered
Coupa Software
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
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Microsoft
I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
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Return on Investment
Coupa Software
  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
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Microsoft
  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
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ScreenShots

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.