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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coupa

    Score7.3 out of 10
    N/ACoupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.

    $549

    per year

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Pricing
    CoupaMicrosoft Dynamics 365 Business Central
    Editions & Modules
    Premium Support
    $499+
    per year
    Verified
    $549
    per year
    Advanced
    $4800
    per year
    Registered
    Free
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    CoupaMicrosoft Dynamics 365 Business Central
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CoupaMicrosoft Dynamics 365 Business Central
    Considered Both Products
    Coupa Software
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    82%
    Implementation went as expected
    9 Answers
    Features
    CoupaMicrosoft Dynamics 365 Business Central
    Payroll Management
    Comparison of Payroll Management features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    Pay calculation00 Ratings6.211 Ratings
    Benefit plan administration00 Ratings6.39 Ratings
    Direct deposit files00 Ratings6.610 Ratings
    Customization
    Comparison of Customization features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    API for custom integration00 Ratings8.124 Ratings
    Plug-ins00 Ratings7.922 Ratings
    Security
    Comparison of Security features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% above category average
    Single sign-on capability00 Ratings8.425 Ratings
    Role-based user permissions00 Ratings8.328 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    Dashboards00 Ratings8.326 Ratings
    Standard reports00 Ratings8.530 Ratings
    Custom reports00 Ratings8.629 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    Accounts payable00 Ratings8.429 Ratings
    Accounts receivable00 Ratings8.328 Ratings
    Global Financial Support00 Ratings8.517 Ratings
    Primary and Secondary Ledgers00 Ratings8.416 Ratings
    Journals and Reconciliations00 Ratings8.919 Ratings
    Configurable Accounting00 Ratings7.119 Ratings
    Standardized Processes00 Ratings8.720 Ratings
    Inventory Management
    Comparison of Inventory Management features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.5
    26 Ratings
    6% above category average
    Inventory tracking00 Ratings8.426 Ratings
    Automatic reordering00 Ratings7.618 Ratings
    Location management00 Ratings8.222 Ratings
    Order Management
    Comparison of Order Management features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    Pricing00 Ratings8.225 Ratings
    Order entry00 Ratings8.925 Ratings
    Credit card processing00 Ratings7.517 Ratings
    Cost of goods sold00 Ratings8.422 Ratings
    Order Orchestration00 Ratings8.213 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    Billing Management00 Ratings8.518 Ratings
    Cash and Asset Management00 Ratings8.619 Ratings
    Travel & Expense Management00 Ratings7.614 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.216 Ratings
    Period Close00 Ratings8.219 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    Budgeting and Forecasting00 Ratings10.08 Ratings
    Project Costing00 Ratings10.07 Ratings
    Cost Capture00 Ratings10.08 Ratings
    Capital Project Management00 Ratings8.05 Ratings
    Customer Contract Compliance00 Ratings10.06 Ratings
    Project Revenue Recognition00 Ratings8.04 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    Project Planning and Scheduling00 Ratings7.510 Ratings
    Task Insight for Project Managers00 Ratings7.110 Ratings
    Project Mobile Functionality00 Ratings7.19 Ratings
    Definable Resource Pools00 Ratings6.910 Ratings
    Grants Management
    Comparison of Grants Management features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    18% above category average
    Award Lifecycle Management00 Ratings6.78 Ratings
    Procurement
    Comparison of Procurement features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    11% above category average
    Bids Analyzed and Compared00 Ratings7.410 Ratings
    Contract Authoring00 Ratings7.210 Ratings
    Contract Repository00 Ratings7.510 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.114 Ratings
    Supplier Management00 Ratings7.613 Ratings
    Risk Management
    Comparison of Risk Management features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    Risk Repository00 Ratings7.211 Ratings
    Control Management00 Ratings7.411 Ratings
    Control Efficiency Assessments00 Ratings6.711 Ratings
    Issue Detection00 Ratings7.511 Ratings
    Remediation and Certification00 Ratings7.59 Ratings
    Logistics
    Comparison of Logistics features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    10% above category average
    Transportation Planning and Optimization00 Ratings7.88 Ratings
    Transportation Execution Management00 Ratings7.58 Ratings
    Trade and Customs Management00 Ratings7.98 Ratings
    Fulfillment Management00 Ratings7.410 Ratings
    Warehouse Workforce Management00 Ratings9.27 Ratings
    Manufacturing
    Comparison of Manufacturing features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    Production Process Design00 Ratings9.27 Ratings
    Production Management00 Ratings8.88 Ratings
    Configuration Management00 Ratings7.17 Ratings
    Work Execution00 Ratings9.27 Ratings
    Manufacturing Costs00 Ratings7.310 Ratings
    Supply Chain
    Comparison of Supply Chain features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    Forecasting00 Ratings6.412 Ratings
    Inventory Planning00 Ratings7.212 Ratings
    Performance Monitoring00 Ratings6.912 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Coupa and Microsoft Dynamics 365 Business Central
    Feature
    Coupa
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    Proposal Management00 Ratings7.18 Ratings
    Product Master Data Management00 Ratings7.78 Ratings
    Best Alternatives
    CoupaMicrosoft Dynamics 365 Business Central
    Small Businesses
    No answers on this topic
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Precoro
    Score9.5 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    GEP Quantum Intelligence
    Score9.1 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoupaMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    9.0
    (27 ratings)
    8.6
    (31 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.8
    (2 ratings)
    8.9
    (11 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.5
    (2 ratings)
    10.0
    (2 ratings)
    In-Person Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CoupaMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    Coupa Software
    Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Pros
    Coupa Software
    • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
    • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
    • We’ve been able to manage the implementation and maintenance with a very lean IT group.
    Incentivized
    Read full review
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Cons
    Coupa Software
    • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
    • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
    • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
    Incentivized
    Read full review
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Likelihood to Renew
    Coupa Software
    I love using coupa but i'm not the decision maker in this regard.
    Incentivized
    Read full review
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Usability
    Coupa Software
    -Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
    Incentivized
    Read full review
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    Support Rating
    Coupa Software
    -Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
    Incentivized
    Read full review
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    In-Person Training
    Coupa Software
    The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Coupa Software
    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Incentivized
    Read full review
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Return on Investment
    Coupa Software
    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Incentivized
    Read full review
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    ScreenShots

    Coupa Screenshots

    Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.