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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Covetrus AVImark

    Score9 out of 10
    N/AAVImark is a cloud-hybrid veterinary practice management software from Covetrus. Covetrus was spun off as a separate veterinary technology company from Henry Schein in early 2019.N/A

    Dentrix

    Score9.8 out of 10
    N/ADentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.N/A
    Pricing
    Covetrus AVImarkDentrix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Covetrus AVImarkDentrix
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Covetrus AVImarkDentrix
    Considered Both Products
    Covetrus
    No answer on this topic
    Henry Schein
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Covetrus AVImarkDentrix
    Likelihood to Recommend
    7.1
    (3 ratings)
    7.3
    (9 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Covetrus AVImarkDentrix
    Likelihood to Recommend
    Covetrus
    AVImark works for us. Yes, there are times when we wish it could do this or do that, but overall, it does exactly what we need it to. It is easy to use and easy to teach to people with no knowledge of any vet software and it is pretty user-friendly as well.
    Incentivized
    Read full review
    Henry Schein
    Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
    Incentivized
    Read full review
    Pros
    Covetrus
    • Charting and chart interface are relatively user friendly
    • Information searches are thorough and effective
    • Scheduling calendar is easy to use and differentiate between types of appointments and doctors
    Incentivized
    Read full review
    Henry Schein
    • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
    • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
    • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
    Incentivized
    Read full review
    Cons
    Covetrus
    • Emails don't always send.
    • Sometimes can load very slowly.
    • Inventory over multi sites is never right.
    Incentivized
    Read full review
    Henry Schein
    • Outdated--it's not cloud based.
    • Does not pull reports we need for patients like demographics in flow charts.
    • Is not an open API.
    Incentivized
    Read full review
    Usability
    Covetrus
    I find the program to be very user-friendly. This is software that is easy to use and understand. There are a number of shortcut keys that make it even easier to use. When teaching AVImark to new employees with zero veterinary experience, they pick up how to use AVImark quickly.
    Incentivized
    Read full review
    Henry Schein
    No answers on this topic
    Support Rating
    Covetrus
    No answers on this topic
    Henry Schein
    We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
    Incentivized
    Read full review
    Alternatives Considered
    Covetrus
    AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.
    Incentivized
    Read full review
    Henry Schein
    I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
    Incentivized
    Read full review
    Return on Investment
    Covetrus
    • We moved to a different credit card company and are saving $40K dollars in fees from what World Pay was charging us
    Incentivized
    Read full review
    Henry Schein
    • Allows you to change the date to any date - Negative
    • Simple Document center
    • Sometimes it runs slow
    • Support
    • return on investment
    • integration was easy
    • positive impact
    Incentivized
    Read full review
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