Love it!!
October 14, 2021

Love it!!

Mona Edwards | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Dentrix

It is being used by all of dental in our organization. No problems at all and it can be accessed from any clinics, it is easy to use, web based so I can access the program anytime and anywhere, line-item accounting is awesome, some user-defined reports, everything is backed up in the cloud. You can see all our locations by permission and there are multiple ways to navigate patient records. The treatment planner could use some improvement
  • user friendly
  • lots of features
  • Billing is easy
  • treatment planner improvement
  • Have to click to many times to get to some steps
  • Difficult to email the ledger to a patient
  • Would like to be able to customize it more
  • Sometimes it freezes
  • Charting is very detailed
  • Treatment Plans
  • Appointment scheduling is easy
  • finance
  • patient portal
  • patient communication
  • Allows you to change the date to any date - Negative
  • Simple Document center
  • Sometimes it runs slow
  • Support
  • return on investment
  • integration was easy
  • positive impact
I love that the software is cloud based. Features are constantly being added and updated which I love. It is intuitive, especially for younger users who are familiar with using the internet/ computers. Scheduling and treatment planning is simple. Very easy to use and to also make changes. This is a very good product and I highly recommend it

Do you think Dentrix delivers good value for the price?


Are you happy with Dentrix's feature set?


Did Dentrix live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dentrix go as expected?

I wasn't involved with the implementation phase

Would you buy Dentrix again?


Good support and easy integration. I like that Dentrix accepts requests to make changes and prioritizes the requests by how many other companies are requesting the same change. Can access all patients from all locations. It helps us make better decisions. Easy to use. Customer Service is very courteous, professional and helpful. Great graphics and and definitely serves its purpose.