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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dentrix

    Score9.8 out of 10
    N/ADentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.N/A
    Pricing
    Dentrix
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Dentrix
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Dentrix
    Considered Both Products
    Henry Schein
    Chose Dentrix
    Dentrix seemed to be the best fit when we were small and only three practices. But now we are looking into other options like tab 32, the cloud-based system. We are looking into Dentrix Ascend because it is cloud-based and we are about to run out of space on our server. I think …
    Incentivized
    Chose Dentrix
    Dentrix has better customer service support.
    Incentivized
    Chose Dentrix
    I used Patterson's EagleSoft in a limited capacity at a previous health center job. On the back end, EagleSoft was easier to setup, install, and manage than Dentrix. Backing up data files, migrating servers, was easier (but slower) on EagleSoft than on Dentrix. Dentrix …
    Incentivized
    Chose Dentrix
    I love that the software is cloud based. Features are constantly being added and updated which I love. It is intuitive, especially for younger users who are familiar with using the internet/ computers. Scheduling and treatment planning is simple. Very easy to use and to …
    Incentivized
    Chose Dentrix
    I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
    Incentivized
    Chose Dentrix
    We have worked with both Epic's Wisdom module and Dentrix independently. For us, Epic's platform was beneficial from an IT support standpoint as all other practices/specialties use Epic. Our dentists chose to use the Dentrix platform over Epic's due to specific functionality …
    Incentivized
    Chose Dentrix
    Unlike Cloud-based products, this is nice because it has the ability to have a back up in multiple locations; on and off-site. Sometimes, based on your computer stats, it can start to run slowly until the cache is cleared or old x-rays are deleted. This is avoided in a …
    Incentivized
    Chose Dentrix
    I have never used another dental practice management software.
    Incentivized
    Chose Dentrix
    Best of the ones I've looked at. Dentrix has a cloud version I'm going to look at.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Dentrix
    Likelihood to Recommend
    7.3
    (9 ratings)
    Support Rating
    8.0
    (1 ratings)
    User Testimonials
    Dentrix
    Likelihood to Recommend
    Henry Schein
    Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
    Incentivized
    Read full review
    Pros
    Henry Schein
    • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
    • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
    • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
    Incentivized
    Read full review
    Cons
    Henry Schein
    • Outdated--it's not cloud based.
    • Does not pull reports we need for patients like demographics in flow charts.
    • Is not an open API.
    Incentivized
    Read full review
    Support Rating
    Henry Schein
    We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
    Incentivized
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    Alternatives Considered
    Henry Schein
    I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
    Incentivized
    Read full review
    Return on Investment
    Henry Schein
    • Allows you to change the date to any date - Negative
    • Simple Document center
    • Sometimes it runs slow
    • Support
    • return on investment
    • integration was easy
    • positive impact
    Incentivized
    Read full review
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