Covetrus AVImark vs. Omnify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Covetrus AVImark
Score 9.0 out of 10
N/A
AVImark is a cloud-hybrid veterinary practice management software from Covetrus. Covetrus was spun off as a separate veterinary technology company from Henry Schein in early 2019.N/A
Omnify
Score 9.3 out of 10
N/A
Omnify is a software for class-based and activity-focused businesses—from kids’ activity centers and gyms to studios, camps, and swim schools—to streamline and grow their operations. It offers a single dashboard to schedule classes, parties, events, and camps; manage memberships; sell add-ons, gift cards, and products; process payments; build a branded storefront with website embeds; and handle CRM, automated communication, waitlists, check-ins, and analytics. The vendor states that…
$149
per month
Pricing
Covetrus AVImarkOmnify
Editions & Modules
No answers on this topic
Growth Pro
$149.00
per month Upto 5 members
Accelerate Pro
$349.00
per month Upto 10 members
Scale Pro
$599.00
per month
Offerings
Pricing Offerings
Covetrus AVImarkOmnify
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing on commercial plans.
More Pricing Information
Community Pulse
Covetrus AVImarkOmnify
Best Alternatives
Covetrus AVImarkOmnify
Small Businesses

No answers on this topic

Kajabi
Kajabi
Score 8.3 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
Covetrus AVImarkOmnify
Likelihood to Recommend
7.1
(3 ratings)
9.3
(14 ratings)
Usability
8.0
(1 ratings)
8.3
(6 ratings)
Support Rating
-
(0 ratings)
8.3
(6 ratings)
User Testimonials
Covetrus AVImarkOmnify
Likelihood to Recommend
Covetrus
AVImark works for us. Yes, there are times when we wish it could do this or do that, but overall, it does exactly what we need it to. It is easy to use and easy to teach to people with no knowledge of any vet software and it is pretty user-friendly as well.
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Omnify Inc.
Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
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Pros
Covetrus
  • Charting and chart interface are relatively user friendly
  • Information searches are thorough and effective
  • Scheduling calendar is easy to use and differentiate between types of appointments and doctors
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Omnify Inc.
  • Omnify's customer service during setup is excellent. Very knowledgeable and patient.
  • Omnify's seems infinitely customizable to suit any need.
  • Omnify's web presence is simple to use to make a reservation.
  • Omnify can be customized to include pictures of your business, facility, etc.
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Cons
Covetrus
  • Emails don't always send.
  • Sometimes can load very slowly.
  • Inventory over multi sites is never right.
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Omnify Inc.
  • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
  • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
  • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
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Usability
Covetrus
I find the program to be very user-friendly. This is software that is easy to use and understand. There are a number of shortcut keys that make it even easier to use. When teaching AVImark to new employees with zero veterinary experience, they pick up how to use AVImark quickly.
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Omnify Inc.
I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
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Support Rating
Covetrus
No answers on this topic
Omnify Inc.
Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
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Alternatives Considered
Covetrus
AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.
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Omnify Inc.
Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.
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Return on Investment
Covetrus
  • We moved to a different credit card company and are saving $40K dollars in fees from what World Pay was charging us
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Omnify Inc.
  • My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.
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ScreenShots

Omnify Screenshots

Screenshot of the Omnify service storeScreenshot of the new frontdeskScreenshot of the CRM for service businessesScreenshot of where to automate scheduling and bookingsScreenshot of some mobile views, including client details, subscriptions etc