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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cratejoy

    Score10 out of 10
    N/ACratejoy is an online subscription billing solution that provides clients with features such as a website builder to create a subscription store, flexible product options, customer accounts, and inventory management. In addition to the traditional subscription billing and eCommerce features, Cratejoy also provides search engine optimization, email and social media marketing, and robust diverse analytics reporting.N/A

    Revel Systems

    Score8.9 out of 10
    N/ARevel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.

    $99

    *per month

    Pricing
    CratejoyRevel Systems
    Editions & Modules
    No answers on this topic
    POS software cost
    $99
    *per month
    Offerings
    Pricing Offerings
    CratejoyRevel Systems
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.
    More Pricing Information
    Best Alternatives
    CratejoyRevel Systems
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    WooCommerce Subscriptions
    Score8.7 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
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    Zuora
    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    CratejoyRevel Systems
    Likelihood to Recommend
    1.2
    (3 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CratejoyRevel Systems
    Likelihood to Recommend
    Cratejoy
    I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.
    Incentivized
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    Revel Systems
    It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
    Incentivized
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    Pros
    Cratejoy
    • Markets your boxes in their marketplace
    • Sets up shipping so it's easier and cheaper
    • Helps get your online subscription boxes started
    Incentivized
    Read full review
    Revel Systems
    • Revel Systems is a very simple POS to operate for our employees
    • They are constantly improving and updating
    • Revel has integrated with COMO
    • Reporting is very straight forward and easy to use
    Incentivized
    Read full review
    Cons
    Cratejoy
    • Fees
    • Transparency
    • Customer service
    Incentivized
    Read full review
    Revel Systems
    • We experienced multiple system failures when first implementing Revel.
    • Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error.
    • Some reporting limitations that our finance department needed
    Incentivized
    Read full review
    Likelihood to Renew
    Cratejoy
    No answers on this topic
    Revel Systems
    We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
    Incentivized
    Read full review
    Usability
    Cratejoy
    No answers on this topic
    Revel Systems
    It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
    Incentivized
    Read full review
    Support Rating
    Cratejoy
    Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!
    Incentivized
    Read full review
    Revel Systems
    We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
    Incentivized
    Read full review
    Implementation Rating
    Cratejoy
    No answers on this topic
    Revel Systems
    Not for this one
    Incentivized
    Read full review
    Alternatives Considered
    Cratejoy
    Cratejoy streamlines the process so there's less to figure out on your own.
    Incentivized
    Read full review
    Revel Systems
    • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
    • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
    Incentivized
    Read full review
    Return on Investment
    Cratejoy
    • Lots of sales!
    • 10% commission paid to them
    Incentivized
    Read full review
    Revel Systems
    • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
    • We have almost endless data to look back on and help make business decisions
    • It's easy to train, which reduces labor.
    Incentivized
    Read full review
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