CrazyCall vs. LeadsPedia

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrazyCall
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue…
$10
per user / month
LeadsPedia
Score 10.0 out of 10
N/A
LeadsPedia is a hosted Lead Distribution and Call Tracking and Routing Software that provides users with advanced validation, verification, routing, and monitoring capabilities. LeadsPedia is designed to make information easier to see one place and use it to make faster, better‑informed decisions about sales and marketing.
$1,000
per month
Pricing
CrazyCallLeadsPedia
Editions & Modules
Plan A
$10
per user / month
Plan B
$20
per user / month
Plan C
$40
per user / month
Starter
1,000
per month
Lite
1,500
per month
Premium
2,500
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
CrazyCallLeadsPedia
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans priced per user / month. Exclusive of connection costs. Competitive rates available.
More Pricing Information
Features
CrazyCallLeadsPedia
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
CrazyCall
8.6
3 Ratings
3% above category average
LeadsPedia
-
Ratings
Agent dashboard8.43 Ratings00 Ratings
Validate callers8.43 Ratings00 Ratings
Outbound response8.43 Ratings00 Ratings
Call forwarding8.83 Ratings00 Ratings
Click-to-call (CTC)8.83 Ratings00 Ratings
Warm transfer8.43 Ratings00 Ratings
Predictive dialing8.83 Ratings00 Ratings
Interactive voice response8.43 Ratings00 Ratings
REST APIs8.43 Ratings00 Ratings
Call scripts8.83 Ratings00 Ratings
Call tracking8.83 Ratings00 Ratings
Multichannel integration8.43 Ratings00 Ratings
CRM software integration8.83 Ratings00 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
CrazyCall
8.5
3 Ratings
3% above category average
LeadsPedia
-
Ratings
Inbound call routing8.43 Ratings00 Ratings
Omnichannel inbound routing8.43 Ratings00 Ratings
Recording8.43 Ratings00 Ratings
Quality management8.83 Ratings00 Ratings
Call analytics8.83 Ratings00 Ratings
Historical reporting8.43 Ratings00 Ratings
Live reporting8.43 Ratings00 Ratings
Customer surveys8.43 Ratings00 Ratings
Customer interaction analytics8.83 Ratings00 Ratings
Best Alternatives
CrazyCallLeadsPedia
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Invoca
Invoca
Score 9.2 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Revenue.io
Revenue.io
Score 8.5 out of 10
Enterprises
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10
Revenue.io
Revenue.io
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrazyCallLeadsPedia
Likelihood to Recommend
8.8
(3 ratings)
10.0
(2 ratings)
User Testimonials
CrazyCallLeadsPedia
Likelihood to Recommend
CrazyCall
CrazyCall offers excellent options to carry out warm calls, accelerating processes to find solutions, making sure that the process is successful and the client receives adequate attention, it is a tool that shows no limitations with call recording that can be stored and returned to when needed. needed, security from start to finish and immediacy in the processes.
Read full review
LeadsPedia
Leadspedia is perfect for lead-gen campaigns. It makes tracking very simple. It's great for CPA,CPC and CPL campaigns. I've never tried using it for a CPV type campaign, so I'm not sure how it does with that
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Pros
CrazyCall
  • The menu options in the interactive voice response function are very efficient and necessary for the fluidity of communication with customers. The best thing is that the customer can access this menu from their phone.
  • We love that it is a multi-channel platform, that allows us to be aware of the demands of our customers on all digital platforms.
  • It allows us to make recordings of incoming and outgoing calls to get more details of our customer's needs.
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LeadsPedia
  • LeadsPedia lives and breathes lead and call tracking. Few, if any, platforms do this better.
  • LeadsPedia has integrations with several solution providers in the lead gen space, which facilitates lead validation and compliance.
  • LeadsPedia's platform is incredibly feature rich, which gives end users plenty of optionality.
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Cons
CrazyCall
  • Inbound call functionally is still limited and not something that my team utilizes.
  • The reporting features for the some of the lower pricing tiers are very limited.
  • Downloading reports from the cloud can be quite slow at times.
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LeadsPedia
  • I'd love to see LeadsPedia modernize its user interface. The UI already intuitive, but it looks a little outdated.
  • I'd love to see LeadsPedia continue integrating with new solution provides in the marketplace. They've done this well, but they should continue these efforts.
  • I'd love to see LeadsPedia build out a robust knowledgebase to educate end users on all of their features and functionality.
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Alternatives Considered
CrazyCall
CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to receive immediate and professional attention, it is a platform that works in a simple, safe and intelligent way.
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LeadsPedia
Previously, we had to use both CAKE and Invoca seperately. Cake for lead tracking, and Invoca for call tracking. Now we only have to use one platform, Leadspedia. It's much more user friendly, and makes campaign setup incredibly simple. Wish we would've switched to Leadspedia ages ago.
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Return on Investment
CrazyCall
  • Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
  • Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
  • Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
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LeadsPedia
  • It has centralized our entire program, and cut back on a lot of manual reporting
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ScreenShots

CrazyCall Screenshots

Screenshot of Call panel delivers all key functionalities.Screenshot of Interactive creator lets you assemble and edit scripts.

LeadsPedia Screenshots

Screenshot of Screenshot of