What users are saying about
1 Ratings
3 Ratings
1 Ratings
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Score 8 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

CrazyCall

If you are looking for an easy and affordable call service to increase the productivity of your sales team, then look no further than CrazyCall. It has all the basic features that a sales member could need: quick dialing, recording, automatic logging and tracking of calls, and reporting. If you are looking for a call service to integrate with your CRM, then be sure to do your homework and ask to see if CrazyCall has the ability to integrate with your CRM.
Adam Montgomery | TrustRadius Reviewer

LeadsPedia

Leadspedia is perfect for lead-gen campaigns. It makes tracking very simple. It's great for CPA,CPC and CPL campaigns. I've never tried using it for a CPV type campaign, so I'm not sure how it does with that
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Contact Center Software

CrazyCall
7.5
LeadsPedia
Agent dashboard
CrazyCall
6.0
LeadsPedia
Validate callers
CrazyCall
7.0
LeadsPedia
Outbound response
CrazyCall
8.0
LeadsPedia
Call forwarding
CrazyCall
8.0
LeadsPedia
Click-to-call (CTC)
CrazyCall
9.0
LeadsPedia
Warm transfer
CrazyCall
8.0
LeadsPedia
Predictive dialing
CrazyCall
7.0
LeadsPedia
Interactive voice response
CrazyCall
7.0
LeadsPedia
REST APIs
CrazyCall
7.0
LeadsPedia
Call scripts
CrazyCall
8.0
LeadsPedia
Call tracking
CrazyCall
9.0
LeadsPedia
Multichannel integration
CrazyCall
7.0
LeadsPedia
CRM software integration
CrazyCall
7.0
LeadsPedia

Workforce Optimization (WFO)

CrazyCall
5.4
LeadsPedia
Inbound call routing
CrazyCall
4.0
LeadsPedia
Omnichannel inbound routing
CrazyCall
4.0
LeadsPedia
Recording
CrazyCall
8.0
LeadsPedia
Quality management
CrazyCall
7.0
LeadsPedia
Call analytics
CrazyCall
5.0
LeadsPedia
Historical reporting
CrazyCall
5.0
LeadsPedia
Live reporting
CrazyCall
5.0
LeadsPedia
Customer surveys
CrazyCall
6.0
LeadsPedia
Customer interaction analytics
CrazyCall
5.0
LeadsPedia

Pros

CrazyCall

  • One-click dialing directly from the computer is definitely a strength.
  • Local numbers used in dialing to increase the number of connections is an asset.
  • The pricing is a plus. It is one of the most affordable calling tools on the market.
Adam Montgomery | TrustRadius Reviewer

LeadsPedia

  • LeadsPedia lives and breathes lead and call tracking. Few, if any, platforms do this better.
  • LeadsPedia has integrations with several solution providers in the lead gen space, which facilitates lead validation and compliance.
  • LeadsPedia's platform is incredibly feature rich, which gives end users plenty of optionality.
Zac Bitsoi | TrustRadius Reviewer

Cons

CrazyCall

  • Inbound call functionally is still limited and not something that my team utilizes.
  • The reporting features for the some of the lower pricing tiers are very limited.
  • Downloading reports from the cloud can be quite slow at times.
Adam Montgomery | TrustRadius Reviewer

LeadsPedia

  • I'd love to see LeadsPedia modernize its user interface. The UI already intuitive, but it looks a little outdated.
  • I'd love to see LeadsPedia continue integrating with new solution provides in the marketplace. They've done this well, but they should continue these efforts.
  • I'd love to see LeadsPedia build out a robust knowledgebase to educate end users on all of their features and functionality.
Zac Bitsoi | TrustRadius Reviewer

Alternatives Considered

CrazyCall

CrazyCall integrated with our CRM better than the other competitors. The integration was seamless and offered exactly what we were looking for. Some of the other competitors that we were evaluating were not able to integrate with our CRM in the same manner. That is why we ended up going with CrazyCall
Adam Montgomery | TrustRadius Reviewer

LeadsPedia

Previously, we had to use both CAKE and Invoca seperately. Cake for lead tracking, and Invoca for call tracking. Now we only have to use one platform, Leadspedia. It's much more user friendly, and makes campaign setup incredibly simple. Wish we would've switched to Leadspedia ages ago.
Anonymous | TrustRadius Reviewer

Return on Investment

CrazyCall

  • Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
  • Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
  • Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
Adam Montgomery | TrustRadius Reviewer

LeadsPedia

  • It has centralized our entire program, and cut back on a lot of manual reporting
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CrazyCall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CrazyCall Editions & Modules

Edition
Plan B$201
Plan A$101
Plan C$401
  1. per user / month
Additional Pricing Details
Plans priced per user / month. Exclusive of connection costs. Competitive rates available.

LeadsPedia

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LeadsPedia Editions & Modules

Edition
Starter$350
Lite$750
Premium$1,500
    Additional Pricing Details

    Rating Summary

    Add comparison