What users are saying about
10 Ratings
20 Ratings
10 Ratings
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Score 7.7 out of 100
20 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Project Management

    Creately

    Feature Set Not Supported
    N/A
    8.6

    Frame.io

    86%
    Frame.io ranks higher in 4/4 features

    Task Management

    N/A
    0 Ratings
    8.5
    85%
    3 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.9
    79%
    4 Ratings

    Search

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Communication

    Creately

    Feature Set Not Supported
    N/A
    9.8

    Frame.io

    98%
    Frame.io ranks higher in 4/4 features

    Chat

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Notifications

    N/A
    0 Ratings
    9.9
    99%
    4 Ratings

    Discussions

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File Sharing & Management

    Creately

    Feature Set Not Supported
    N/A
    9.7

    Frame.io

    97%
    Frame.io ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    9.9
    99%
    3 Ratings

    Video files

    N/A
    0 Ratings
    9.9
    99%
    4 Ratings

    Audio files

    N/A
    0 Ratings
    9.9
    99%
    3 Ratings

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Access control

    N/A
    0 Ratings
    9.4
    94%
    3 Ratings

    Advanced security features

    N/A
    0 Ratings
    9.4
    94%
    3 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Device sync

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Attribute Ratings

    • Frame.io is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    9.3

    Frame.io

    93%
    7 Ratings

    Usability

    Creately

    N/A
    0 Ratings
    10.0

    Frame.io

    100%
    1 Rating

    Support Rating

    5.6

    Creately

    56%
    4 Ratings
    8.9

    Frame.io

    89%
    3 Ratings

    Likelihood to Recommend

    Creately

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Mike Eisenberg | TrustRadius Reviewer

    Frame.io

    By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
    Joel McAfee | TrustRadius Reviewer

    Pros

    Creately

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Richard Crane | TrustRadius Reviewer

    Frame.io

    • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
    • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
    • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
    • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
    Chris Hecox | TrustRadius Reviewer

    Cons

    Creately

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Mike Eisenberg | TrustRadius Reviewer

    Frame.io

    • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
    • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Creately

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    6.95

    Starting Price

    $40 per month

    Creately Editions & Modules

    On-premise Edition
    Creately Desktop$751
    Creately Server6.951
    1. per user
    SaaS Edition
    Creately Online Personal6.951
    Creately Team 5$401
    Creately Team 10$801
    Creately Team 25$2001
    1. per month
    Additional Pricing Details
    We offer deeply discounted prices for non profits, educational institutes and charities.

    Frame.io

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 For up to 2 users

    Frame.io Editions & Modules

    Edition
    FreeFree1
    Pro$152
    Team$252
    EnterpriseContact sales team
    1. For up to 2 users
    2. per user/per month
    3. none
    Additional Pricing Details

    Usability

    Creately

    No score
    No answers yet
    No answers on this topic

    Frame.io

    Frame.io 10.0
    Based on 1 answer
    I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
    Joel McAfee | TrustRadius Reviewer

    Support Rating

    Creately

    Creately 5.6
    Based on 4 answers
    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Richard Crane | TrustRadius Reviewer

    Frame.io

    Frame.io 8.9
    Based on 3 answers
    I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Creately

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Mike Eisenberg | TrustRadius Reviewer

    Frame.io

    Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
    Alyssa Schmidt | TrustRadius Reviewer

    Return on Investment

    Creately

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Richard Crane | TrustRadius Reviewer

    Frame.io

    • Frame.io has allowed the team to collaborate on our own schedules
    • Frame.io has allowed the team to collaborate remotely
    • Frame.io has allowed us to share content with clients for feedback before publishing
    Anonymous | TrustRadius Reviewer

    Screenshots

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