Creately vs Mattermost

Likelihood to Recommend

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.

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Verified User

Administrator in Information Technology

Aviation & Aerospace Company, 10,001+ employees

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Feature Rating Comparison

Creately

Mattermost

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Creately

Mattermost

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with Gmail and Google Hangouts

Creately

Mattermost

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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It's open-source! So our devs could adequate the tool to our necessities.
It works particularly well in every navigator.
It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).

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María Lucía Santagata

Coordinadora Ssr

KeepconInternet, 51-200 employees

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Cons

The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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UI glitches were frequent occurrences
Base pricing is competitive with Slack, but enterprise features come at a hefty price
Webhooks are cumbersome to set up compared to Slack

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Verified User

Administrator in Engineering

Biotechnology Company, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Mattermost 6.6

Based on 4 answers

It's very easy to use. Only at the point of configuring it will ask for some details. Apart from that, it is going to be a smooth process for anyone who wants to use this as their communication service. I am totally comfortable with using it in our organization

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Sunil Badarla

Senior Test Engineer

AuthenticIDInformation Services, 51-200 employees

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Support Rating

Creately 5.5

Based on 4 answers

I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Mattermost 7.7

Based on 8 answers

Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.

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Verified User

Manager in Information Technology

Financial Services Company, 201-500 employees

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Alternatives Considered

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.

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Angela Goldsmith, PMP

Director of Systems Development

Dark Horse ComicsPublishing, 51-200 employees

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Return on Investment

Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Install, deploy and forget, as the setup was very easy
Mattermost has neither had a positive nor negative impact on business objectives

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Jaideep Tibrewala

CoFounder & CTO

ClearfundsFinancial Services, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

6.95*

* per user

Creately Editions & Modules

On-premise Edition

Creately Desktop	$75¹
Creately Server	6.95¹

per user

SaaS Edition

Creately Online Personal	6.95¹
Creately Team 5	$40¹
Creately Team 10	$80¹
Creately Team 25	$200¹

per month

Additional Pricing Details

We offer deeply discounted prices for non profits, educational institutes and charities.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Mattermost Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Creately

Mattermost

Creately

Mattermost

Creately

Mattermost

Likelihood to Recommend

Creately

Mattermost

Feature Rating Comparison

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with Gmail and Google Hangouts

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Creately

Mattermost

Cons

Creately

Mattermost

Usability

Creately

Mattermost

Support Rating

Creately

Mattermost

Alternatives Considered

Creately

Mattermost

Return on Investment

Creately

Mattermost

Screenshots

Creately

Mattermost

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Creately Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Mattermost Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison