What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
73 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Mattermost

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Project Management

    Creately

    Feature Set Not Supported
    N/A
    8.8

    Mattermost

    88%
    Mattermost ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.7
    87%
    43 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.3
    83%
    37 Ratings

    Scheduling

    N/A
    0 Ratings
    8.8
    88%
    37 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.7
    87%
    38 Ratings

    Mobile Access

    N/A
    0 Ratings
    9.4
    94%
    51 Ratings

    Search

    N/A
    0 Ratings
    9.3
    93%
    51 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.7
    87%
    38 Ratings

    Communication

    Creately

    Feature Set Not Supported
    N/A
    8.6

    Mattermost

    86%
    Mattermost ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    9.7
    97%
    54 Ratings

    Notifications

    N/A
    0 Ratings
    9.4
    94%
    54 Ratings

    Discussions

    N/A
    0 Ratings
    9.6
    96%
    52 Ratings

    Surveys

    N/A
    0 Ratings
    8.2
    82%
    40 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    8.8
    88%
    42 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    7.4
    74%
    35 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    8.3
    83%
    40 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    7.6
    76%
    34 Ratings

    File Sharing & Management

    Creately

    Feature Set Not Supported
    N/A
    8.4

    Mattermost

    84%
    Mattermost ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.3
    83%
    40 Ratings

    Video files

    N/A
    0 Ratings
    8.2
    82%
    49 Ratings

    Audio files

    N/A
    0 Ratings
    8.5
    85%
    49 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.3
    83%
    45 Ratings

    Access control

    N/A
    0 Ratings
    8.3
    83%
    49 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.5
    85%
    46 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.7
    87%
    41 Ratings

    Device sync

    N/A
    0 Ratings
    8.3
    83%
    45 Ratings

    Attribute Ratings

    • Mattermost is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    9.3

    Mattermost

    93%
    56 Ratings

    Likelihood to Renew

    Creately

    N/A
    0 Ratings
    10.0

    Mattermost

    100%
    2 Ratings

    Usability

    Creately

    N/A
    0 Ratings
    5.1

    Mattermost

    51%
    4 Ratings

    Support Rating

    5.6

    Creately

    56%
    4 Ratings
    7.3

    Mattermost

    73%
    18 Ratings

    Likelihood to Recommend

    Creately

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Mike Eisenberg | TrustRadius Reviewer

    Mattermost

    I have used Mattermost for one year and during that period we have achieved a lot as a department. It gives us the best working plan that enhances best use of time and planning for all business operations. Our digital marketing tools gets great boost that has lead to increased flow of customers and improved sales. It ensures that all marketing projects that we design perform effectively.
    Thomas Bannett | TrustRadius Reviewer

    Pros

    Creately

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Richard Crane | TrustRadius Reviewer

    Mattermost

    • I like privately hosted, keeping my organization's top secrets and information security a secret.
    • We are able to create different channels for different projects and teams where we quickly have some discussions on various matters related to work.
    • Another intuitive aspect of this tool is that it's very flexible we are able to effortlessly switch from desktop to Mobile phone without any technical error or hitch.
    • Great support team, overall keeps everything moving forward and in the right direction.
    Bruno Mostafa | TrustRadius Reviewer

    Cons

    Creately

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Mike Eisenberg | TrustRadius Reviewer

    Mattermost

    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Abhigyan Tiwari | TrustRadius Reviewer

    Pricing Details

    Creately

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    6.95

    Starting Price

    $40 per month

    Creately Editions & Modules

    On-premise Edition
    Creately Desktop$751
    Creately Server6.951
    1. per user
    SaaS Edition
    Creately Online Personal6.951
    Creately Team 5$401
    Creately Team 10$801
    Creately Team 25$2001
    1. per month
    Additional Pricing Details
    We offer deeply discounted prices for non profits, educational institutes and charities.

    Mattermost

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    $0 per month per user

    Mattermost Editions & Modules

    Edition
    Starter$01
    Professional$101
    EnterpriseContact Us1
    1. per month per user
    Additional Pricing Details

    Likelihood to Renew

    Creately

    No score
    No answers yet
    No answers on this topic

    Mattermost

    Mattermost 10.0
    Based on 2 answers
    Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
    Ryne Fiebig | TrustRadius Reviewer

    Usability

    Creately

    No score
    No answers yet
    No answers on this topic

    Mattermost

    Mattermost 5.1
    Based on 4 answers
    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    María Lucía Santagata | TrustRadius Reviewer

    Support Rating

    Creately

    Creately 5.6
    Based on 4 answers
    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Richard Crane | TrustRadius Reviewer

    Mattermost

    Mattermost 7.3
    Based on 18 answers
    The support team has bee very helpful in setting up at the beginning. Mattermost is a fantastic tool that allows us to invite anybody from any domain to join our chat, helping us to run our business more efficiently and effectively.
    Tomal Saha | TrustRadius Reviewer

    Alternatives Considered

    Creately

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Mike Eisenberg | TrustRadius Reviewer

    Mattermost

    Mattermost is possibly the opportunities of cloud against any of the workplace communication software, especially for developers. DevOps integrations make it easier for users to use it with multiple tools like Github, Zendesk, and Zoom. The peer community support is well enough to help you if you face any issues while running the open-source software in production.
    Ashish Agrawal | TrustRadius Reviewer

    Return on Investment

    Creately

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Richard Crane | TrustRadius Reviewer

    Mattermost

    • It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
    • It has reduced email flow as well, which requires less management by Mail Administrators
    • It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost
    Anonymous | TrustRadius Reviewer

    Screenshots

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