What users are saying about
5 Ratings
12 Ratings
5 Ratings
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Score 8.8 out of 100
12 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Creately

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Mike Eisenberg | TrustRadius Reviewer

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Creately
Mattermost
7.1
Task Management
Creately
Mattermost
7.6
Gantt Charts
Creately
Mattermost
6.0
Scheduling
Creately
Mattermost
7.0
Workflow Automation
Creately
Mattermost
5.0
Mobile Access
Creately
Mattermost
8.7
Search
Creately
Mattermost
8.2

Communication

Creately
Mattermost
7.7
Chat
Creately
Mattermost
9.7
Notifications
Creately
Mattermost
8.7
Discussions
Creately
Mattermost
9.5
Surveys
Creately
Mattermost
4.6
Internal knowledgebase
Creately
Mattermost
6.7
Integrates with Gmail and Google Hangouts
Creately
Mattermost
7.0

File Sharing & Management

Creately
Mattermost
7.1
Versioning
Creately
Mattermost
8.0
Video files
Creately
Mattermost
6.4
Audio files
Creately
Mattermost
6.8
Document collaboration
Creately
Mattermost
8.2
Access control
Creately
Mattermost
7.7
Advanced security features
Creately
Mattermost
7.3
Integrates with Google Drive
Creately
Mattermost
8.0
Device sync
Creately
Mattermost
4.3

Pros

Creately

  • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
  • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
  • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
  • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Richard Crane | TrustRadius Reviewer

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Cons

Creately

  • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
  • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Mike Eisenberg | TrustRadius Reviewer

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

Usability

Creately

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 6.6
Based on 4 answers
It's very easy to use. Only at the point of configuring it will ask for some details. Apart from that, it is going to be a smooth process for anyone who wants to use this as their communication service. I am totally comfortable with using it in our organization
Sunil Badarla | TrustRadius Reviewer

Support Rating

Creately

Creately 5.5
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Richard Crane | TrustRadius Reviewer

Mattermost

Mattermost 7.7
Based on 8 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Creately

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Mike Eisenberg | TrustRadius Reviewer

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

Return on Investment

Creately

  • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
  • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Richard Crane | TrustRadius Reviewer

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

Screenshots

Pricing Details

Creately

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
6.95*

* per user

Creately Editions & Modules

On-premise Edition
Creately Desktop$751
Creately Server6.951
  1. per user
SaaS Edition
Creately Online Personal6.951
Creately Team 5$401
Creately Team 10$801
Creately Team 25$2001
  1. per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mattermost Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Creately
8.5
Mattermost
8.5

Usability

Creately
Mattermost
6.6

Support Rating

Creately
5.5
Mattermost
7.7

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