Creately vs Mattermost

• Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
• Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
• Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
• I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.

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• I like privately hosted, keeping my organization's top secrets and information security a secret.
• We are able to create different channels for different projects and teams where we quickly have some discussions on various matters related to work.
• Another intuitive aspect of this tool is that it's very flexible we are able to effortlessly switch from desktop to Mobile phone without any technical error or hitch.
• Great support team, overall keeps everything moving forward and in the right direction.

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• The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
• Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.

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• Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
• The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart

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• Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
• Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.

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• It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
• It has reduced email flow as well, which requires less management by Mail Administrators
• It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost

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