What users are saying about
10 Ratings
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Based on 10 reviews and ratings
Mattermost
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73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 73 reviews and ratings
Feature Set Ratings
Project Management
Creately
Feature Set Not Supported
N/A
8.8
Mattermost
88%
Mattermost ranks higher in 7/7 features
Mattermost ranks higher in 7/7 features
Task Management
N/A
0 Ratings
8.7
87%
43 Ratings
Gantt Charts
N/A
0 Ratings
8.3
83%
37 Ratings
Scheduling
N/A
0 Ratings
8.8
88%
37 Ratings
Workflow Automation
N/A
0 Ratings
8.7
87%
38 Ratings
Mobile Access
N/A
0 Ratings
9.4
94%
51 Ratings
Search
N/A
0 Ratings
9.3
93%
51 Ratings
Visual planning tools
N/A
0 Ratings
8.7
87%
38 Ratings
Communication
Creately
Feature Set Not Supported
N/A
8.6
Mattermost
86%
Mattermost ranks higher in 8/8 features
Mattermost ranks higher in 8/8 features
Chat
N/A
0 Ratings
9.7
97%
54 Ratings
Notifications
N/A
0 Ratings
9.4
94%
54 Ratings
Discussions
N/A
0 Ratings
9.6
96%
52 Ratings
Surveys
N/A
0 Ratings
8.2
82%
40 Ratings
Internal knowledgebase
N/A
0 Ratings
8.8
88%
42 Ratings
Integrates with GoToMeeting
N/A
0 Ratings
7.4
74%
35 Ratings
Integrates with Gmail and Google Hangouts
N/A
0 Ratings
8.3
83%
40 Ratings
Integrates with Outlook
N/A
0 Ratings
7.6
76%
34 Ratings
File Sharing & Management
Creately
Feature Set Not Supported
N/A
8.4
Mattermost
84%
Mattermost ranks higher in 8/8 features
Mattermost ranks higher in 8/8 features
Versioning
N/A
0 Ratings
8.3
83%
40 Ratings
Video files
N/A
0 Ratings
8.2
82%
49 Ratings
Audio files
N/A
0 Ratings
8.5
85%
49 Ratings
Document collaboration
N/A
0 Ratings
8.3
83%
45 Ratings
Access control
N/A
0 Ratings
8.3
83%
49 Ratings
Advanced security features
N/A
0 Ratings
8.5
85%
46 Ratings
Integrates with Google Drive
N/A
0 Ratings
8.7
87%
41 Ratings
Device sync
N/A
0 Ratings
8.3
83%
45 Ratings
Attribute Ratings
- Mattermost is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.4
Creately
84%
2 Ratings
9.3
Mattermost
93%
56 Ratings
Likelihood to Renew
Creately
N/A
0 Ratings
10.0
Mattermost
100%
2 Ratings
Usability
Creately
N/A
0 Ratings
5.1
Mattermost
51%
4 Ratings
Support Rating
5.6
Creately
56%
4 Ratings
7.3
Mattermost
73%
18 Ratings
Likelihood to Recommend
Creately
Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Mattermost
I have used Mattermost for one year and during that period we have achieved a lot as a department. It gives us the best working plan that enhances best use of time and planning for all business operations. Our digital marketing tools gets great boost that has lead to increased flow of customers and improved sales. It ensures that all marketing projects that we design perform effectively.
Digital Marketing Specialist
Tesco MagyarországRetail, 10,001+ employees
Pros
Creately
- Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
- Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
- Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
- I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Mattermost
- I like privately hosted, keeping my organization's top secrets and information security a secret.
- We are able to create different channels for different projects and teams where we quickly have some discussions on various matters related to work.
- Another intuitive aspect of this tool is that it's very flexible we are able to effortlessly switch from desktop to Mobile phone without any technical error or hitch.
- Great support team, overall keeps everything moving forward and in the right direction.
Digital Manager
CaratMarketing & Advertising, 5001-10,000 employees
Cons
Creately
- The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
- Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Mattermost
- Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
- The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Senior Software Engineer
CODEMASTRComputer Software, 11-50 employees
Pricing Details
Creately
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
6.95
Starting Price
$40 per month
Creately Editions & Modules
On-premise Edition
Creately Desktop | $751 |
---|---|
Creately Server | 6.951 |
- per user
SaaS Edition
Creately Online Personal | 6.951 |
---|---|
Creately Team 5 | $401 |
Creately Team 10 | $801 |
Creately Team 25 | $2001 |
- per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.Mattermost
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 per month per user
Mattermost Editions & Modules
Edition
Starter | $01 |
---|---|
Professional | $101 |
Enterprise | Contact Us1 |
- per month per user
Additional Pricing Details
—Likelihood to Renew
Creately
No score
No answers yet
No answers on this topic
Mattermost
Mattermost 10.0
Based on 2 answers
Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
Chiropractor
Crossover HealthHealth, Wellness and Fitness, 501-1000 employees
Usability
Creately
No score
No answers yet
No answers on this topic
Mattermost
Mattermost 5.1
Based on 4 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Coordinadora Ssr
KeepconInternet, 51-200 employees
Support Rating
Creately
Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Mattermost
Mattermost 7.3
Based on 18 answers
The support team has bee very helpful in setting up at the beginning. Mattermost is a fantastic tool that allows us to invite anybody from any domain to join our chat, helping us to run our business more efficiently and effectively.
Applications Engineer
AlphatechverseInformation Technology & Services, 51-200 employees
Alternatives Considered
Creately
In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Mattermost
Mattermost is possibly the opportunities of cloud against any of the workplace communication software, especially for developers. DevOps integrations make it easier for users to use it with multiple tools like Github, Zendesk, and Zoom. The peer community support is well enough to help you if you face any issues while running the open-source software in production.
Technical Specialist
Janta Ka ReporterMarketing & Advertising, 11-50 employees
Return on Investment
Creately
- Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
- Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Mattermost
- It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
- It has reduced email flow as well, which requires less management by Mail Administrators
- It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost

Verified User
Administrator in Information Technology
Aviation & Aerospace Company, 10,001+ employees