25 Ratings
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Score 9.4 out of 100
8 Ratings
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Score 9 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

For A/B Testing, Behavioural Targeting, Targeting with Predictive Algorithms and On Site Marketing studies, Insider would be a great match
İrem Yılmaz | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
Insider Growth Management Platform (GMP)
Customer data management / contact management
Creatio
9.9
Insider Growth Management Platform (GMP)
Workflow management
Creatio
9.6
Insider Growth Management Platform (GMP)
Territory management
Creatio
9.1
Insider Growth Management Platform (GMP)
Opportunity management
Creatio
9.6
Insider Growth Management Platform (GMP)
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
Insider Growth Management Platform (GMP)
Contract management
Creatio
9.5
Insider Growth Management Platform (GMP)
Quote & order management
Creatio
10.0
Insider Growth Management Platform (GMP)
Interaction tracking
Creatio
9.2
Insider Growth Management Platform (GMP)
Channel / partner relationship management
Creatio
9.4
Insider Growth Management Platform (GMP)

Customer Service & Support

Creatio
9.1
Insider Growth Management Platform (GMP)
Case management
Creatio
9.7
Insider Growth Management Platform (GMP)
Call center management
Creatio
8.5
Insider Growth Management Platform (GMP)
Help desk management
Creatio
9.1
Insider Growth Management Platform (GMP)

Marketing Automation

Creatio
9.6
Insider Growth Management Platform (GMP)
Lead management
Creatio
9.6
Insider Growth Management Platform (GMP)
Email marketing
Creatio
9.5
Insider Growth Management Platform (GMP)

CRM Project Management

Creatio
9.0
Insider Growth Management Platform (GMP)
Task management
Creatio
9.4
Insider Growth Management Platform (GMP)
Billing and invoicing management
Creatio
8.2
Insider Growth Management Platform (GMP)
Reporting
Creatio
9.5
Insider Growth Management Platform (GMP)

CRM Reporting & Analytics

Creatio
9.4
Insider Growth Management Platform (GMP)
Forecasting
Creatio
9.4
Insider Growth Management Platform (GMP)
Pipeline visualization
Creatio
9.4
Insider Growth Management Platform (GMP)
Customizable reports
Creatio
9.5
Insider Growth Management Platform (GMP)

Customization

Creatio
9.9
Insider Growth Management Platform (GMP)
Custom fields
Creatio
9.9
Insider Growth Management Platform (GMP)
Custom objects
Creatio
9.9
Insider Growth Management Platform (GMP)
Scripting environment
Creatio
10.0
Insider Growth Management Platform (GMP)
API for custom integration
Creatio
9.8
Insider Growth Management Platform (GMP)

Security

Creatio
9.2
Insider Growth Management Platform (GMP)
Single sign-on capability
Creatio
9.1
Insider Growth Management Platform (GMP)
Role-based user permissions
Creatio
9.2
Insider Growth Management Platform (GMP)

Social CRM

Creatio
9.4
Insider Growth Management Platform (GMP)
Social data
Creatio
9.2
Insider Growth Management Platform (GMP)
Social engagement
Creatio
9.7
Insider Growth Management Platform (GMP)

Integrations with 3rd-party Software

Creatio
8.4
Insider Growth Management Platform (GMP)
Marketing automation
Creatio
8.4
Insider Growth Management Platform (GMP)

Platform

Creatio
9.0
Insider Growth Management Platform (GMP)
Mobile access
Creatio
9.0
Insider Growth Management Platform (GMP)

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

  • Excellent Customer Success Support
  • Clear and Understandable Reporting Especially for Digital Marketers
İrem Yılmaz | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

  • Additional targeting options would potentially improve this product.
İrem Yılmaz | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

Insider is a great app growth platform, we’ve seen so many aspects of this product improve our marketing strategy and more importantly our business margins in such a short space of time!
İrem Yılmaz | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

  • Knowing your customers better with A/B Tests
  • Testing big changes in advance and getting the chance of taking action on it
İrem Yılmaz | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Insider Growth Management Platform (GMP)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Creatio
9.4
Insider Growth Management Platform (GMP)
8.0

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