What users are saying about
Creatio
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Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 66 reviews and ratings
147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 147 reviews and ratings
Feature Set Ratings
Low-Code Development
9.2
Creatio
92%
Oracle BPM Suite
Feature Set Not Supported
N/A
Creatio ranks higher in 6/6 features
Creatio ranks higher in 6/6 features
Visual Modeling
9.1
91%
27 Ratings
N/A
0 Ratings
Drag-and-drop Interfaces
9.3
93%
29 Ratings
N/A
0 Ratings
Platform Security
9.4
94%
28 Ratings
N/A
0 Ratings
Platform User Management
9.1
91%
30 Ratings
N/A
0 Ratings
Reusability
8.9
89%
28 Ratings
N/A
0 Ratings
Platform Scalability
9.1
91%
29 Ratings
N/A
0 Ratings
Reporting & Analytics
Creatio
Feature Set Not Supported
N/A
6.0
Oracle BPM Suite
60%
Oracle BPM Suite ranks higher in 3/3 features
Oracle BPM Suite ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
6.0
60%
4 Ratings
Standard reports
N/A
0 Ratings
6.0
60%
5 Ratings
Custom reports
N/A
0 Ratings
6.0
60%
4 Ratings
Process Engine
Creatio
Feature Set Not Supported
N/A
7.4
Oracle BPM Suite
74%
Oracle BPM Suite ranks higher in 8/8 features
Oracle BPM Suite ranks higher in 8/8 features
Process designer
N/A
0 Ratings
8.0
80%
6 Ratings
Process simulation
N/A
0 Ratings
7.0
70%
6 Ratings
Business rules engine
N/A
0 Ratings
9.0
90%
6 Ratings
SOA support
N/A
0 Ratings
8.0
80%
6 Ratings
Process player
N/A
0 Ratings
8.0
80%
5 Ratings
Support for modeling languages
N/A
0 Ratings
7.0
70%
4 Ratings
Form builder
N/A
0 Ratings
4.0
40%
5 Ratings
Model execution
N/A
0 Ratings
8.0
80%
5 Ratings
Collaboration
Creatio
Feature Set Not Supported
N/A
6.0
Oracle BPM Suite
60%
Oracle BPM Suite ranks higher in 1/1 features
Oracle BPM Suite ranks higher in 1/1 features
Social collaboration tools
N/A
0 Ratings
6.0
60%
4 Ratings
Content Management Capabilties
Creatio
Feature Set Not Supported
N/A
7.0
Oracle BPM Suite
70%
Oracle BPM Suite ranks higher in 1/1 features
Oracle BPM Suite ranks higher in 1/1 features
Content management
N/A
0 Ratings
7.0
70%
3 Ratings
Attribute Ratings
- Creatio is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
Likelihood to Recommend
9.1
Creatio
91%
52 Ratings
8.0
Oracle BPM Suite
80%
8 Ratings
Likelihood to Renew
9.1
Creatio
91%
2 Ratings
6.0
Oracle BPM Suite
60%
2 Ratings
Usability
9.1
Creatio
91%
36 Ratings
6.0
Oracle BPM Suite
60%
1 Rating
Support Rating
9.1
Creatio
91%
35 Ratings
Oracle BPM Suite
N/A
0 Ratings
Implementation Rating
Creatio
N/A
0 Ratings
6.0
Oracle BPM Suite
60%
2 Ratings
Likelihood to Recommend
Creatio
Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Oracle BPM Suite
Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
Director, Fusion Middleware Practice
Mythics Inc.Information Technology and Services, 51-200 employees
Pros
Creatio
- Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
- Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
- Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
CIO (Chief Information Officer)
RinglerInsurance, 201-500 employees
Oracle BPM Suite
- Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised.
- Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s].
- Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created.

Verified User
Engineer in Information Technology
Telecommunications Company, 10,001+ employeesCons
Creatio
- Documentation could sometimes be more intuitive
- Lots of third-party applications, so frustrating when only the connector you need is missing
- The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
Marketing & Communication Manager
SmartYouInformation Technology & Services, 51-200 employees
Oracle BPM Suite
- Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
- To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
- The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
- As with all Oracle products, the price can be an issue for smaller shops.
Senior Software Development Manager
eSiliconSemiconductors, 501-1000 employees
Pricing Details
Creatio
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
Creatio Editions & Modules
On-premise Edition
Studio Creatio Enterprise | $251 |
---|---|
Studio Creatio Free | $01 |
- per user/per month
SaaS Edition
Studio Creatio Free | $01 |
---|---|
Studio Creatio Enterprise | $251 |
Sales Creatio Team Edition | $301 |
Sales Creatio Commerce Edition | $351 |
Sales Creatio Enterprise Edition | $601 |
- per month per user
Additional Pricing Details
—Oracle BPM Suite
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Oracle BPM Suite Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Creatio
Creatio 9.1
Based on 2 answers
I don't think we could be without it now.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Oracle BPM Suite
Oracle BPM Suite 6.0
Based on 2 answers
In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
Student
Pittsburgh Public SchoolsEducation Management, 1001-5000 employees
Usability
Creatio
Creatio 9.1
Based on 36 answers
The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
Founder/CEO
Astrea IT Services Pvt LtdComputer Software, 51-200 employees
Oracle BPM Suite
Oracle BPM Suite 6.0
Based on 1 answer
Not easy to debug errors.
Student
Pittsburgh Public SchoolsEducation Management, 1001-5000 employees
Support Rating
Creatio
Creatio 9.1
Based on 35 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

Verified User
Team Lead in Information Technology
Education Management Company, 11-50 employeesOracle BPM Suite
No score
No answers yet
No answers on this topic
Implementation Rating
Creatio
No score
No answers yet
No answers on this topic
Oracle BPM Suite
Oracle BPM Suite 6.0
Based on 2 answers
Overall satisfactory
Student
Pittsburgh Public SchoolsEducation Management, 1001-5000 employees
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
CRM Administrator
USEAFinancial Services, 11-50 employees
Oracle BPM Suite
We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 51-200 employeesReturn on Investment
Creatio
- Communication between sales representatives, vendors, and customers helps improve sales.
- Automating the sales process has allowed us to land more deals via opportunity management tools.
- No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Associate Director - Digital Technology and Consumer Markets
BTI Executive SearchHuman Resources, 51-200 employees
Oracle BPM Suite
- You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
- Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
- For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.

Verified User
Consultant in Professional Services
Computer Software Company, 501-1000 employees