What users are saying about
Top Rated
34 Ratings
5 Ratings
Top Rated
34 Ratings
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Score 9.2 out of 100
5 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Thryv

The communication with this platform change all aspects of my company.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Creatio
9.5
Thryv
Visual Modeling
Creatio
8.8
Thryv
Drag-and-drop Interfaces
Creatio
10.0
Thryv
Platform Security
Creatio
9.7
Thryv
Platform User Management
Creatio
9.8
Thryv
Reusability
Creatio
9.5
Thryv
Platform Scalability
Creatio
9.3
Thryv

Email & Online Marketing

Creatio
Thryv
8.8
Dynamic content
Creatio
Thryv
9.0
Ability to test dynamic content
Creatio
Thryv
10.0
Landing pages
Creatio
Thryv
10.0
Mobile optimization
Creatio
Thryv
6.8
Email deliverability reporting
Creatio
Thryv
7.7
List management
Creatio
Thryv
9.0
Triggered drip sequences
Creatio
Thryv
9.0

Lead Management

Creatio
Thryv
8.7
Lead nurturing
Creatio
Thryv
10.0
Data quality management
Creatio
Thryv
7.6
Automated sales alerts and tasks
Creatio
Thryv
8.4

Campaign Management

Creatio
Thryv
9.0
Calendaring
Creatio
Thryv
8.0
Event/webinar marketing
Creatio
Thryv
10.0

Social Media Marketing

Creatio
Thryv
7.0
Social sharing and campaigns
Creatio
Thryv
10.0
Social profile integration
Creatio
Thryv
4.0

Reporting & Analytics

Creatio
Thryv
5.0
Dashboards
Creatio
Thryv
9.0
Standard reports
Creatio
Thryv
4.0
Custom reports
Creatio
Thryv
2.0

Platform & Infrastructure

Creatio
Thryv
8.4
Role-based workflow & approvals
Creatio
Thryv
8.2
Customizability
Creatio
Thryv
8.6

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Thryv

  • Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
  • The Platform is too complex and is only for small business owners.
  • We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.
Donna-sue Carpenter | TrustRadius Reviewer

Usability

Creatio

Creatio 8.6
Based on 6 answers
I would give Creatio all fives, but this software is designed for companies (multiple users, teams, and departments), so my ranking is influenced by feedbacks I heard from sales managers and other personnel working with Creatio. During the process of implementation, there were many issues. It took more than a year to set up everything for everyone. Creatio definitely needs someone within your company to be responsible for implementation tasks (user education, integrations, customization, testing)
Anonymous | TrustRadius Reviewer

Thryv

Thryv 9.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Creatio

Creatio 9.0
Based on 6 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
Anonymous | TrustRadius Reviewer

Thryv

Thryv 8.6
Based on 3 answers
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Thryv

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Donna-sue Carpenter | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
Studio Creatio Enterprise$251
Studio Creatio Free$01
  1. per user/per month
Additional Pricing Details

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison