Creatio vs TIBCO ActiveMatrix BPM

Likelihood to Recommend

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.

Read full review

Carl Moore

CRM Administrator

USEAFinancial Services, 11-50 employees

View all 16 answers on this topic

TIBCO ActiveMatrix is most useful for teams that need help mapping out their processes with other, co-dependent teams. It makes that conversation happen in a logical, structured way. The software is also helpful for professionals that need more data visualization in their business. On the opposite side, the software is not useful for really small businesses. It’s not worth the money.

Read full review

Thomas Young

CEO

Econometric StudiosFinancial Services, 11-50 employees

View all 18 answers on this topic

Feature Rating Comparison

Creatio

TIBCO ActiveMatrix BPM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Creatio

TIBCO ActiveMatrix BPM

Case management

Call center management

Help desk management

Creatio

TIBCO ActiveMatrix BPM

Lead management

Email marketing

Creatio

Marketing automation

Creatio

TIBCO ActiveMatrix BPM

Mobile access

Creatio

TIBCO ActiveMatrix BPM

Dashboards

Standard reports

Custom reports

Creatio

TIBCO ActiveMatrix BPM

Process designer

Process simulation

Business rules engine

SOA support

Process player

Support for modeling languages

Form builder

Model execution

Creatio

TIBCO ActiveMatrix BPM

Social collaboration tools

Creatio

TIBCO ActiveMatrix BPM

Content management

Pros

Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
The system is really easy to use. Users pick it up & love it immediately.
Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
Cost: Definitely competitive.

Read full review

Will Ludgate

Business/Systems Analyst (contract)

OKI Europe LtdPrinting, 201-500 employees

View all 16 answers on this topic

Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
Easy representation of the corporate organization
Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
Testing and Debugging

Read full review

Raffaele Califano

Software Engineer

IndraInformation Technology and Services, 10,001+ employees

View all 18 answers on this topic

Cons

Having more marketplace solutions that add to the system’s functionality would be great.
We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
We would also like to see some improvements to the customer portal.

Read full review

Tatyana Yaroshenko

Chief Marketing Officer

Be TechInformation Technology & Services, 11-50 employees

View all 16 answers on this topic

A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
I find it hard to trust the online portal too much. I doubt the security that is offered by this software.

Read full review

Verified User

Engineer in Engineering

Information Services Company, 1001-5000 employees

View all 18 answers on this topic

Usability

No score

No answers yet

No answers on this topic

TIBCO ActiveMatrix BPM 9.0

Based on 1 answer

Such a BPM sw is amazing and usefull. You have a gret visibility in design and development phase.

Read full review

Sebastiano Manzella

Solution Developer

Engineering Ingegneria Informatica SpaUtilities, 5001-10,000 employees

View all 1 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

TIBCO ActiveMatrix BPM 8.0

Based on 1 answer

Because our support team is always available also for development suggestions.

Read full review

Sebastiano Manzella

Solution Developer

Engineering Ingegneria Informatica SpaUtilities, 5001-10,000 employees

View all 1 answers on this topic

Alternatives Considered

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.

Read full review

Vladlen Manastiretskiy

System Manager

National Property RescueReal Estate, 11-50 employees

View all 16 answers on this topic

For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.

Read full review

Verified User

Professional in Information Technology

Government Administration Company, 1001-5000 employees

View all 18 answers on this topic

Return on Investment

bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.

Read full review

Kenneth Harrington-Colon

Internal Systems Specialist

Creative Business Resources (CBR)Human Resources, 11-50 employees

View all 16 answers on this topic

In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
Large customization at log level for which managing these tools can be handled minimizing effort

Read full review

Domenico Bellifemine

Programmer

AccentureInformation Technology and Services, 10,001+ employees

View all 18 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

$3,000*

* Per installation

General

TIBCO ActiveMatrix BPM

Creatio

TIBCO ActiveMatrix BPM

Creatio

TIBCO ActiveMatrix BPM

Likelihood to Recommend

Creatio

TIBCO ActiveMatrix BPM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Dashboards

Standard reports

Custom reports

Process designer

Process simulation

Business rules engine

SOA support

Process player

Support for modeling languages

Form builder

Model execution

Social collaboration tools

Content management

Pros

Creatio

TIBCO ActiveMatrix BPM

Cons

Creatio

TIBCO ActiveMatrix BPM

Usability

Creatio

TIBCO ActiveMatrix BPM

Support Rating

Creatio

TIBCO ActiveMatrix BPM

Alternatives Considered

Creatio

TIBCO ActiveMatrix BPM

Return on Investment

Creatio

TIBCO ActiveMatrix BPM

Screenshots

Creatio

TIBCO ActiveMatrix BPM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary