Creatio vs. TIBCO® BPM Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.1 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
TIBCO® BPM Enterprise
Score 7.0 out of 10
N/A
TIBCO ActiveMatrix BPM is a business process management platform with capabilities for process automation, process documentation, human capital management, process patterns, and predictive operations analytics.N/A
Pricing
CreatioTIBCO® BPM Enterprise
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
No answers on this topic
Offerings
Pricing Offerings
CreatioTIBCO® BPM Enterprise
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CreatioTIBCO® BPM Enterprise
Considered Both Products
Creatio

No answer on this topic

TIBCO® BPM Enterprise
Chose TIBCO® BPM Enterprise
For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.
Top Pros
Top Cons
Features
CreatioTIBCO® BPM Enterprise
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
3% above category average
TIBCO® BPM Enterprise
-
Ratings
Visual Modeling9.032 Ratings00 Ratings
Drag-and-drop Interfaces9.434 Ratings00 Ratings
Platform Security8.633 Ratings00 Ratings
Platform User Management8.635 Ratings00 Ratings
Reusability8.633 Ratings00 Ratings
Platform Scalability9.034 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Creatio
-
Ratings
TIBCO® BPM Enterprise
9.6
10 Ratings
16% above category average
Dashboards00 Ratings10.010 Ratings
Standard reports00 Ratings10.08 Ratings
Custom reports00 Ratings9.07 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Creatio
-
Ratings
TIBCO® BPM Enterprise
8.7
17 Ratings
3% above category average
Process designer00 Ratings9.115 Ratings
Process simulation00 Ratings8.512 Ratings
Business rules engine00 Ratings9.714 Ratings
SOA support00 Ratings9.015 Ratings
Process player00 Ratings9.010 Ratings
Support for modeling languages00 Ratings8.012 Ratings
Form builder00 Ratings8.415 Ratings
Model execution00 Ratings8.015 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Creatio
-
Ratings
TIBCO® BPM Enterprise
8.5
10 Ratings
4% above category average
Social collaboration tools00 Ratings8.510 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Creatio
-
Ratings
TIBCO® BPM Enterprise
9.0
13 Ratings
10% above category average
Content management00 Ratings9.013 Ratings
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CreatioTIBCO® BPM Enterprise
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Score 8.9 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Quickbase
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Score 9.2 out of 10
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Score 9.0 out of 10
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User Ratings
CreatioTIBCO® BPM Enterprise
Likelihood to Recommend
9.4
(57 ratings)
9.3
(18 ratings)
Likelihood to Renew
9.6
(4 ratings)
8.0
(1 ratings)
Usability
9.0
(38 ratings)
9.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(38 ratings)
8.0
(1 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.6
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CreatioTIBCO® BPM Enterprise
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
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TIBCO Software Inc.
TIBCO ActiveMatrix is most useful for teams that need help mapping out their processes with other, co-dependent teams. It makes that conversation happen in a logical, structured way. The software is also helpful for professionals that need more data visualization in their business. On the opposite side, the software is not useful for really small businesses. It’s not worth the money.
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Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
Read full review
TIBCO Software Inc.
  • Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
  • Easy representation of the corporate organization
  • Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
  • Testing and Debugging
Read full review
Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
Read full review
TIBCO Software Inc.
  • A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
  • It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
  • I find it hard to trust the online portal too much. I doubt the security that is offered by this software.
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Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
Read full review
TIBCO Software Inc.
No answers on this topic
Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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TIBCO Software Inc.
Such a BPM sw is amazing and usefull. You have a gret visibility in design and development phase.
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Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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TIBCO Software Inc.
No answers on this topic
Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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TIBCO Software Inc.
No answers on this topic
Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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TIBCO Software Inc.
Because our support team is always available also for development suggestions.
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Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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TIBCO Software Inc.
No answers on this topic
Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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TIBCO Software Inc.
No answers on this topic
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
Read full review
TIBCO Software Inc.
For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.
Read full review
Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
Read full review
TIBCO Software Inc.
No answers on this topic
Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Read full review
TIBCO Software Inc.
  • In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
  • The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
  • Large customization at log level for which managing these tools can be handled minimizing effort
Read full review
ScreenShots

Creatio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

TIBCO® BPM Enterprise Screenshots

Screenshot of TIBCO BPM Enterprise Login ScreenScreenshot of Work Manager UIScreenshot of Operational Monitoring dashboardScreenshot of Organization Browser