Creatio vs WEBCON BPS

Likelihood to Recommend

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.

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Carl Moore

CRM Administrator

USEAFinancial Services, 11-50 employees

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Really well suited for processes which work with documents, seems less (but it is possible) appropriate for single/no data actions (e.g. just provide a quick update in SQL database without any process).

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Dominik Cholewiński

Project Manager / DEV/OPS

Suedzucker PolskaFood Production, 501-1000 employees

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Feature Rating Comparison

Creatio

WEBCON BPS

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Creatio

WEBCON BPS

Case management

Call center management

Help desk management

Creatio

WEBCON BPS

Lead management

Email marketing

Creatio

Marketing automation

Creatio

WEBCON BPS

Mobile access

Creatio

WEBCON BPS

Dashboards

Standard reports

Custom reports

Creatio

WEBCON BPS

Process designer

Process simulation

Business rules engine

SOA support

Form builder

Model execution

Creatio

WEBCON BPS

Content management

Pros

Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
The system is really easy to use. Users pick it up & love it immediately.
Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
Cost: Definitely competitive.

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Will Ludgate

Business/Systems Analyst (contract)

OKI Europe LtdPrinting, 201-500 employees

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Easy to develop, doesn't require high end programming crew.
Short learning curve for end user.
Easy to integrate with legacy technologies.

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Gregory Gawkowski

CTO

Haddad BrandsApparel & Fashion, 501-1000 employees

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Cons

Having more marketplace solutions that add to the system’s functionality would be great.
We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
We would also like to see some improvements to the customer portal.

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Tatyana Yaroshenko

Chief Marketing Officer

Be TechInformation Technology & Services, 11-50 employees

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The configuration of the user interface is sometimes not so flexible. However, it can be developed from the (fully flexible then).

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Dominik Cholewiński

Project Manager / DEV/OPS

Suedzucker PolskaFood Production, 501-1000 employees

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Alternatives Considered

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.

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Vladlen Manastiretskiy

System Manager

National Property RescueReal Estate, 11-50 employees

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Great support while implementing, affordable consulting and great follow up

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Gregory Gawkowski

CTO

Haddad BrandsApparel & Fashion, 501-1000 employees

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Return on Investment

bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.

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Kenneth Harrington-Colon

Internal Systems Specialist

Creative Business Resources (CBR)Human Resources, 11-50 employees

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ROI seems really quick, as processes are delivered really fast (on the go in an agile way)

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Dominik Cholewiński

Project Manager / DEV/OPS

Suedzucker PolskaFood Production, 501-1000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

$3,000*

* Per installation

Creatio Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$0*

* installation

WEBCON BPS Editions & Modules

Edition

WEBCON BPS Express	$0¹

installation

Additional Pricing Details

WEBCON BPS Express is a free edition for test and productive use up to 10 GB of database size (see starter.webcon.com) WEBCON BPS Standard and Enterprise versions are available as perpetual, per user licenses. Pay per month model is also available.

Rating Summary

Creatio

WEBCON BPS

Likelihood to Recommend

Creatio

WEBCON BPS

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Dashboards

Standard reports

Custom reports

Process designer

Process simulation

Business rules engine

SOA support

Form builder

Model execution

Content management

Pros

Creatio

WEBCON BPS

Cons

Creatio

WEBCON BPS

Alternatives Considered

Creatio

WEBCON BPS

Return on Investment

Creatio

WEBCON BPS

Screenshots

Creatio

WEBCON BPS

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Creatio Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

WEBCON BPS Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison