Creatio vs. WEBCON BPS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.2 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
WEBCON BPS
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
WEBCON Business Process Suite is a comprehensive solution for Microsoft SharePoint. The solution offers a multilingual SharePoint based interface with dedicated mobile access to tasks and documents. Its graphic process designer helps the user configure and draw business process scenarios and supports simple creation of forms and workflow steps and paths.
$0
installation
Pricing
CreatioWEBCON BPS
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
WEBCON BPS Express
$0
installation
Offerings
Pricing Offerings
CreatioWEBCON BPS
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWEBCON BPS Express is a free edition for test and productive use up to 10 GB of database size (see starter.webcon.com) WEBCON BPS Standard and Enterprise versions are available as perpetual, per user licenses. Pay per month model is also available.
More Pricing Information
Community Pulse
CreatioWEBCON BPS
Top Pros
Top Cons

No answers on this topic

Features
CreatioWEBCON BPS
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
4% above category average
WEBCON BPS
-
Ratings
Visual Modeling9.032 Ratings00 Ratings
Drag-and-drop Interfaces9.534 Ratings00 Ratings
Platform Security8.633 Ratings00 Ratings
Platform User Management8.535 Ratings00 Ratings
Reusability8.533 Ratings00 Ratings
Platform Scalability9.034 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Creatio
-
Ratings
WEBCON BPS
9.1
2 Ratings
11% above category average
Dashboards00 Ratings9.12 Ratings
Standard reports00 Ratings9.12 Ratings
Custom reports00 Ratings9.12 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Creatio
-
Ratings
WEBCON BPS
8.9
2 Ratings
6% above category average
Process designer00 Ratings9.12 Ratings
Process simulation00 Ratings10.01 Ratings
Business rules engine00 Ratings8.22 Ratings
SOA support00 Ratings9.11 Ratings
Form builder00 Ratings8.22 Ratings
Model execution00 Ratings9.12 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Creatio
-
Ratings
WEBCON BPS
9.1
2 Ratings
11% above category average
Content management00 Ratings9.12 Ratings
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CreatioWEBCON BPS
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User Ratings
CreatioWEBCON BPS
Likelihood to Recommend
9.4
(57 ratings)
9.1
(2 ratings)
Likelihood to Renew
9.6
(4 ratings)
-
(0 ratings)
Usability
9.0
(38 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(38 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CreatioWEBCON BPS
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
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WEBCON
Really well suited for processes which work with documents, seems less (but it is possible) appropriate for single/no data actions (e.g. just provide a quick update in SQL database without any process).
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Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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WEBCON
  • Easy to develop, doesn't require high end programming crew.
  • Short learning curve for end user.
  • Easy to integrate with legacy technologies.
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Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
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WEBCON
  • The configuration of the user interface is sometimes not so flexible. However, it can be developed from the (fully flexible then).
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Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
Read full review
WEBCON
No answers on this topic
Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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WEBCON
No answers on this topic
Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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WEBCON
No answers on this topic
Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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WEBCON
No answers on this topic
Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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WEBCON
No answers on this topic
Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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WEBCON
No answers on this topic
Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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WEBCON
No answers on this topic
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
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WEBCON
Great support while implementing, affordable consulting and great follow up
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Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
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WEBCON
No answers on this topic
Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
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WEBCON
  • ROI seems really quick, as processes are delivered really fast (on the go in an agile way)
Read full review
ScreenShots

Creatio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

WEBCON BPS Screenshots

Screenshot of WEBCON BPS available on desktop, tablet and mobile devicesScreenshot of Graphical designer studio - user-friendly graphical workflows & forms editorScreenshot of WEBCON BPS uses a user-friendly interfaceScreenshot of Business rules engineScreenshot of Mobile version of WEBCON BPS