What users are saying about
19 Ratings
17 Ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • Trakstar Hire ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.3

Crelate

83%
8.8

Trakstar Hire

88%
Crelate ranks higher in 8/15 features

Job Requisition Management

10.0
100%
5 Ratings
9.0
90%
10 Ratings

Company Website Posting

5.0
50%
5 Ratings
9.5
95%
9 Ratings

Publish to Social Media

5.0
50%
2 Ratings
7.8
78%
7 Ratings

Job Search Site Posting

7.0
70%
2 Ratings
8.3
83%
8 Ratings

Customized Application Form

7.0
70%
2 Ratings
7.7
77%
10 Ratings

Resume Management

10.0
100%
4 Ratings
8.9
89%
10 Ratings

Duplicate Candidate Prevention

6.0
60%
5 Ratings
7.9
79%
11 Ratings

Candidate Search

10.0
100%
5 Ratings
8.7
87%
10 Ratings

Applicant Tracking

10.0
100%
5 Ratings
9.6
96%
11 Ratings

Collaboration

10.0
100%
4 Ratings
9.4
94%
10 Ratings

Task Creation and Delegation

10.0
100%
4 Ratings
8.1
81%
8 Ratings

Email Templates

7.0
70%
4 Ratings
9.4
94%
11 Ratings

User Permissions

7.0
70%
2 Ratings
9.0
90%
11 Ratings

Notifications and Alerts

10.0
100%
3 Ratings
9.4
94%
10 Ratings

Reporting

10.0
100%
4 Ratings
9.4
94%
7 Ratings

Attribute Ratings

  • Crelate is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Crelate and Trakstar Hire are tied in 1 area: Support Rating

Likelihood to Recommend

10.0

Crelate

100%
5 Ratings
9.1

Trakstar Hire

91%
11 Ratings

Likelihood to Renew

7.0

Crelate

70%
1 Rating
1.0

Trakstar Hire

10%
1 Rating

Usability

Crelate

N/A
0 Ratings
8.0

Trakstar Hire

80%
1 Rating

Support Rating

10.0

Crelate

100%
2 Ratings
10.0

Trakstar Hire

100%
2 Ratings

Likelihood to Recommend

Crelate, Inc.

  • Crelate allows you to quickly import candidates to your database from LinkedIn. Very good resource that is quick and user friendly!
  • Crelate allows an unlimited number of job positings
  • Easy to prioritize your searches
  • Good resource to tracking placements and billing
Read full review

Trakstar

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Read full review

Pros

Crelate, Inc.

  • Crelate has a very useful SMS system where you can engage with candidates via text and receive quick responses
  • Crelate has generally useful widgets such as bookmarks, engagement activities, and ad response tracking
Read full review

Trakstar

  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Read full review

Cons

Crelate, Inc.

  • Interface isn't great - there's a lot of clicking around required that I wish was streamlined
  • This isn't a self-explanatory platform - you have to dig around a while before you figure out how to use some features, like the filtering of contacts, for example. There's a place that you'd think you filter, but that actually changes the contacts list instead.
  • It often crashes and you have to sign out and sign back in for it to work again.
Read full review

Trakstar

  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Read full review

Pricing Details

Crelate

Starting Price

$89 Per User Per Month

Editions & Modules

Crelate editions and modules pricing
EditionModules
Business1091
Professional$892

Footnotes

  1. Per User Per Month
  2. Per User Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Volume and commitment pricing discounts are available.

Trakstar Hire

Starting Price

Editions & Modules

Trakstar Hire editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Crelate, Inc.

    It works, but not sure that it's the best/we might try out alternatives first.
    Read full review

    Trakstar

    We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
    Read full review

    Usability

    Crelate, Inc.

    No answers on this topic

    Trakstar

    Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
    Read full review

    Support Rating

    Crelate, Inc.

    Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.
    Read full review

    Trakstar

    The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
    Read full review

    Alternatives Considered

    Crelate, Inc.

    • Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes
    • better support than zoho, not as good (but getting there) as PCR
    • Crelate is a smaller company, nimble and has ear of the customer
    • LIke ability to click and dial!
    Read full review

    Trakstar

    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Read full review

    Return on Investment

    Crelate, Inc.

    • Crelate has allowed me to customize my recruiting process for business development. This will be a great ROI moving forward.
    • Crelate links all candidates to the company that they work for. This is extremely important to quickly identify profiles in the database with the companies that they work for. Sounds simple but very important!
    • Quickly interfaces with LinkedIn to important candidates. This makes importing candidates quick and easy!
    Read full review

    Trakstar

    • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
    • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
    Read full review

    Screenshots

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