CRMdesk vs. Intercom
CRMdesk vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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CRMdesk | N/A | CRMdesk is a help desk portal with a hosted knowledge base and ticket management capability. | $49 per month | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
CRMdesk | Intercom | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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CRMdesk | Intercom | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CRMdesk | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
CRMdesk | Intercom | |
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Likelihood to Recommend | ForeSoft Corporation No answers on this topic | Intercom |
Pros | ForeSoft Corporation No answers on this topic | Intercom |
Cons | ForeSoft Corporation No answers on this topic | Intercom |
Likelihood to Renew | ForeSoft Corporation No answers on this topic | Intercom |
Usability | ForeSoft Corporation No answers on this topic | Intercom |
Reliability and Availability | ForeSoft Corporation No answers on this topic | Intercom |
Performance | ForeSoft Corporation No answers on this topic | Intercom |
Support Rating | ForeSoft Corporation No answers on this topic | Intercom |
Online Training | ForeSoft Corporation No answers on this topic | Intercom |
Implementation Rating | ForeSoft Corporation No answers on this topic | Intercom |
Alternatives Considered | ForeSoft Corporation No answers on this topic | Intercom |
Return on Investment | ForeSoft Corporation No answers on this topic | Intercom |
ScreenShots | Intercom Screenshots |