CRMdesk

Outdated User Interface: Several users have criticized CRMdesk's user interface, stating that it is outdated and not user-friendly. Many reviewers have commented on the web page being unattractive and boring to work on for long periods. Some users feel that the software could benefit from a better interface, which is more modern-looking.

Lagging Issues: A significant number of users have reported experiencing lagging issues when working on multiple cases at once. Reviewers have mentioned that the software can be slow, especially if there are many users logged in. Some users have also experienced issues with speed and lag times when loading information or navigating through the system.

High Pricing for Implementation: Another common complaint among users is the high pricing for implementation, making it difficult for companies with average standards to afford. Some reviewers feel that the cost of the software could be more affordable or scaled better for smaller businesses.

Customers commonly recommend CRM Desk for its user-friendly interface, which makes it suitable for both beginners and experienced users. They also suggest that CRM Desk is well-suited for teams dealing with customer queries and issues, as it offers responsive support for simple questions. Another common recommendation is for Help Desk and Ticketing solutions, with users finding the implementation process straightforward and recommending the involvement of a CRM software expert for seamless integration with other systems. Additionally, users highly recommend taking certain steps before implementing CRM Desk, such as familiarizing oneself with its learning curve and recognizing its potential to increase sales revenue.