TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrossKnowledge Learning Suite

    Score7.5 out of 10
    N/ACrossKnowledge Learning Suite is a cloud based learning management solution (LMS). The solution is customizable and includes a built-in authentication protocol. It is designed to integrate with content formats such as SCORM and AICC. CrossKnowledge is a Wiley Global brand.N/A

    Litmos

    Score7.4 out of 10
    N/ALitmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.N/A
    Pricing
    CrossKnowledge Learning SuiteLitmos
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CrossKnowledge Learning SuiteLitmos
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CrossKnowledge Learning SuiteLitmos
    Considered Both Products
    Wiley
    No answer on this topic
    Litmos
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    145 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    145 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    106 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    103 Answers
    Features
    CrossKnowledge Learning SuiteLitmos
    Learning Management
    Comparison of Learning Management features of CrossKnowledge Learning Suite and Litmos
    Feature
    CrossKnowledge Learning Suite
    5.5
    1 Ratings
    40% below category average
    Litmos
    7.2
    159 Ratings
    13% below category average
    Course authoring6.01 Ratings6.6134 Ratings
    Course catalog or library8.01 Ratings7.6149 Ratings
    Player/Portal5.01 Ratings6.3129 Ratings
    Learning content10.01 Ratings7.9132 Ratings
    Mobile friendly6.01 Ratings6.7131 Ratings
    Progress tracking & certifications5.01 Ratings7.9152 Ratings
    Assignments6.01 Ratings8.1145 Ratings
    Compliance management3.01 Ratings8.4143 Ratings
    Learning administration4.01 Ratings7.8152 Ratings
    Learning reporting & analytics3.01 Ratings7.3152 Ratings
    Social learning5.01 Ratings5.394 Ratings
    Gamification00 Ratings6.269 Ratings
    Single Sign On (SSO) Enabled Learning00 Ratings8.058 Ratings
    Best Alternatives
    CrossKnowledge Learning SuiteLitmos
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrossKnowledge Learning SuiteLitmos
    Likelihood to Recommend
    7.0
    (1 ratings)
    7.7
    (171 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    6.0
    (9 ratings)
    Usability
    -
    (0 ratings)
    7.4
    (153 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    5.5
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.8
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (141 ratings)
    Configurability
    -
    (0 ratings)
    5.7
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    4.9
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    7.7
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    CrossKnowledge Learning SuiteLitmos
    Likelihood to Recommend
    Wiley
    CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
    Incentivized
    Read full review
    Litmos
    Limos is great for introducing a topic, and taking refreshrs yearly on info already know. Some courses are better suited to a live course, with discussion and questions. We support people with complex medical needs, and review with a nurse is critical.
    Incentivized
    Read full review
    Pros
    Wiley
    • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
    • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
    • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
    Incentivized
    Read full review
    Litmos
    • Houses all training types in one place
    • Allows us to organize trainings so we can share what is needed with one group, but hide the same content from others
    • Gives us access to reporting to show what courses have been completed and which ones still need done
    Incentivized
    Read full review
    Cons
    Wiley
    • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
    • It is immensely difficult to set up learning events and managing invitations to learners
    • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
    Incentivized
    Read full review
    Litmos
    • Learner Search: This will be highly valuable for our team especially because our staff do not only use Litmos to take courses but equally use it to search for content that they need to do their jobs in the moment. Users should be able to search using keywords to easily locate specific content.
    • Knowledge Base Feature: In addition to the search function above, some of our content we find can be better organized in knowledge bases for easy access. If Litmos has a knowledge base feature, it would help us have all our learning content in one place.
    • Module Copying Feature: The current module copying feature allow us to make copies of module copies from another course but which are still linked to and affected by changes in the original course. It will be useful to be able to copy courses/modules and make them entirely independent of the original course.
    • Creating Instances of Library Courses: We find that for Litmos courses, it is hard to assign different compliance due dates to separate user groups. It might be useful to be able to create copies of the Litmos courses on the platform so that we can apply different compliance dates for separate teams or groups of users.
    Incentivized
    Read full review
    Likelihood to Renew
    Wiley
    CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
    Incentivized
    Read full review
    Litmos
    For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
    Incentivized
    Read full review
    Usability
    Wiley
    No answers on this topic
    Litmos
    Litmos is reliable, stable, and easy to use. Support is amazing, with great response times and customer success managers. I've implemented Litmos in 3 organizations and am working with another one currently. The features and functionality Litmos offers rival those of any other LMS out there.
    Incentivized
    Read full review
    Reliability and Availability
    Wiley
    No answers on this topic
    Litmos
    It is extremely rare for Litmos to be "down", and maintenance windows are always communicated well in advance.
    Incentivized
    Read full review
    Performance
    Wiley
    No answers on this topic
    Litmos
    Litmos is rather quick and responsive for our learners. Reports can be a tad slow depending on the amount of information you are querying.
    Incentivized
    Read full review
    Support Rating
    Wiley
    No answers on this topic
    Litmos
    If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
    Incentivized
    Read full review
    In-Person Training
    Wiley
    No answers on this topic
    Litmos
    It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
    Incentivized
    Read full review
    Online Training
    Wiley
    No answers on this topic
    Litmos
    Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
    Incentivized
    Read full review
    Implementation Rating
    Wiley
    No answers on this topic
    Litmos
    The company received a change in learning style from the old to this newer style. From our perspective, it was just a case of swapping out the scores and adjusting the language. The initial show-and-tell about the library we could use and how to use the materials was instrumental. From the learner's perspective, it was all very self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    Wiley
    Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
    Incentivized
    Read full review
    Litmos
    I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.
    Incentivized
    Read full review
    Scalability
    Wiley
    No answers on this topic
    Litmos
    Overall we find that Litmos' capability to organize folks by "Teams" is adequate for our needs... though there are some limitations, especially when it comes to supervisory staff being able to assign content to their employees. It would be nice for hierarchal assignments to be possible (directors being able to assign content to their direct reports... AND those under them).
    Incentivized
    Read full review
    Return on Investment
    Wiley
    • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
    Incentivized
    Read full review
    Litmos
    • For one of our product lines, what used to require 8-10 onboarding calls now only needs two and we are aiming to get that down to just one or potentially none. Customers can learn on demand using the courses we have constructed for them and continue their learning live with trainers.
    • By hosting all of our training in one place, we have made onboarding much more straightforward for employees — they can learn the product (same training we give customers) and also get their InfoSec and other training in one place.
    Incentivized
    Read full review
    ScreenShots

    Litmos Screenshots

    Product screenshotProduct screenshotProduct screenshot