What users are saying about
2 Ratings
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Score 7 out of 100
11 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

CrossKnowledge Learning Suite

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Swapnil Gyani | TrustRadius Reviewer

Skilljar

I think there are better platforms than Skilljar. It seems like they are constantly updating and that their servers can't keep up with clients. It works well for really simple websites or learning modules, but I don't think it's the best option out there.
M. Elizabeth Sutton | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

CrossKnowledge Learning Suite
5.5
Skilljar
7.7
Course authoring
CrossKnowledge Learning Suite
6.0
Skilljar
7.7
Course catalog or library
CrossKnowledge Learning Suite
8.0
Skilljar
7.3
Player/Portal
CrossKnowledge Learning Suite
5.0
Skilljar
7.6
Learning content
CrossKnowledge Learning Suite
10.0
Skilljar
8.0
Mobile friendly
CrossKnowledge Learning Suite
6.0
Skilljar
8.9
Progress tracking & certifications
CrossKnowledge Learning Suite
5.0
Skilljar
8.7
Assignments
CrossKnowledge Learning Suite
6.0
Skilljar
7.0
Compliance management
CrossKnowledge Learning Suite
3.0
Skilljar
6.5
Learning administration
CrossKnowledge Learning Suite
4.0
Skilljar
8.4
Learning reporting & analytics
CrossKnowledge Learning Suite
3.0
Skilljar
7.6
Social learning
CrossKnowledge Learning Suite
5.0
Skilljar
7.3

Pros

CrossKnowledge Learning Suite

  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
Swapnil Gyani | TrustRadius Reviewer

Skilljar

  • offer front end design with CSS - match your web specs
  • manage all training types - ILT, on-demand, certification exams, etc
  • connects to SSO ID providers
Anonymous | TrustRadius Reviewer

Cons

CrossKnowledge Learning Suite

  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
Swapnil Gyani | TrustRadius Reviewer

Skilljar

  • The hierarchies of content can be confusing. There are domains, catalogs, series, courses, and lessons. It feels like there should be an easier way to group content.
  • There wasn’t a feature that allowed us to communicate directly with our customers via email or in-app notifications - outside of the automated notifications. We would have liked to be able to send ad hoc messages as well.
Kathleen Murray | TrustRadius Reviewer

Likelihood to Renew

CrossKnowledge Learning Suite

CrossKnowledge Learning Suite 8.0
Based on 1 answer
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
Swapnil Gyani | TrustRadius Reviewer

Skilljar

No score
No answers yet
No answers on this topic

Support Rating

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Skilljar

Skilljar 6.7
Based on 3 answers
They do answer questions, but it takes several days, or even weeks, to receive an answer. This is NOT helpful when one is in the middle of building within Skilljar and a problem is discovered. Also, I've had problems where their answer is "Sorry, but we can't fix that." Which is concerning and annoying.
M. Elizabeth Sutton | TrustRadius Reviewer

Alternatives Considered

CrossKnowledge Learning Suite

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
Swapnil Gyani | TrustRadius Reviewer

Skilljar

Skilljar was an easy choice because of its web-based format, ease of integration with our current website and built-in e-commerce platform and Stripe integration. The others were also significantly more expensive and did not offer the same level of customer support. Skilljar was ready to use out of the box and gave us all that we need to implement.
Jeff Mobley | TrustRadius Reviewer

Return on Investment

CrossKnowledge Learning Suite

  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Swapnil Gyani | TrustRadius Reviewer

Skilljar

  • ThoughtTrace Academy (that seats on Skilljar as LMS) continues to be the #1.
  • Differentiator for ThoughtTrace as a company within competitors.
  • ThoughtTrace Academy offerings are showing a 2x impact on customer adoption.
Catalina Herrera | TrustRadius Reviewer

Pricing Details

CrossKnowledge Learning Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skilljar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CrossKnowledge Learning Suite
7.0
Skilljar
8.7

Likelihood to Renew

CrossKnowledge Learning Suite
8.0
Skilljar

Support Rating

CrossKnowledge Learning Suite
Skilljar
6.7

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