CrowdStrike Falcon vs. Proofpoint Advanced Threat Protection

I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.

Incentivized

It is great out of the box and uses AI and machine learning to identify threats with minimal input. It does need to be configured and tuned to meet the needs of the organisation. Industry specific software that sends or receives emails may be affected by this product.

Incentivized

• The Log analysis is very detailed and easy to use.
• Prevent and block all type of malwares.
• Great threat intelligence which is very up-to-date with the recent cyber attacks
• very user friendly in access and management
• Automated feature of detecting, taking action and closing incidents using fusion workflow.

Incentivized

• Spam filtering.
• Automatic retrieval of malicious emails that have gotten through the filter but were later detected using sample data across all the organizations Proofpoint has as customers.

Incentivized

• Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members
• The variety of different administrative privilege levels is vast and sometimes confusing
• Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues

Incentivized

• With our current setup we need to add new users manually.
• Reports aren't that intuitive.
• Mailboxes have to be removed manually.

Incentivized

Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.

Incentivized

I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.

Incentivized

Proofpoint offers a lot of products, but they are not particularly well integrated. They all look different, and there is no central location to access them all from, which is disappointing. However, I do know they have a big push for upgrading the UI and usability, so this should improve in the coming months I hope.

Incentivized

Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.

Incentivized

Even though the product is good, the support can be lacking at times. The support needs to know their product inside and out, but there are times in which we figure out things before their support does. I feel as if we should not be able to fix issues that their support cant fix, hence the main reason for support.

Incentivized

There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.

Incentivized

The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.

Incentivized

CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.

Incentivized

Proofpoint's Advanced Threat Protection, in the past, has identified threats whereby Microsoft's Advanced Threat Protection did not.

Incentivized

• Centralized resource management means we need less tools to do the same job.
• EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices.
• CS has allowed larger coverage over devices and has discovered massive pockets of no protections.

Incentivized

• PP blocks 5-10 emails per day which are spam or malicious
• I only get a small number of emails per week which are spam
• The only malicious emails I receive are from our internal security team which bypasses the PP threat protection

Incentivized