Crypto.org Chain vs. ICIMS Hire vs. Manatal

When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.

Incentivized

Storage of applicants data for tracking their profiles for relevant openings through metadata tagging, interview management and job listing locations scouting and best ways to post them are a few scenarios where we found that Manatal is suited very well.

Incentivized

• The opt-out message after the 1st text helps weed out the people who are not interested.
• Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
• Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.

Incentivized

• ATS and CRM are all in one app.
• Automated handling of duplicate candidates.
• Job board postings on LinkedIn can be done automatically.
• It's very simple to use.
• Career page with the ability to be customized.
• There are too many good things about this to list here.

• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

Incentivized

• The user interface could be a bit more user friendly

Incentivized

We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.

Incentivized

I would give it a 9.5 rating, if allowed because despite several gaps, the user's (candidate) feedback to us has been consistently within the 9-10 range, in the past year. The tool is clean, branded and efficient for the people we recruit and who apply to our job openings. It serves our needs extremely well and I for one, wouldn't replace it at the moment, given our hiring needs. It does have some reporting misses and the Mobile app is down to a 4 - however, the results we're seeing overshadow its functionality challenges

Incentivized

First of all, there is an hands on live training after you submit your interest form. The account manager for you will explain in language of choice (in our case: Thai). Then, there is an ongoing support and online repository for how to guielines. And all the guidance materials are described in graphics so it's pretty easy to learn. But yeah, the first video live training, you need to focus 100% to get the most in the shortest time!

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

Incentivized

They are very helpful and reply within a couple of minutes.

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

I wasn't involved with the implementation. It was before my time

Incentivized

Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

Incentivized

Manatal fits best when it comes to job requisition and candidate management, though platforms like ZipRecruiter are used widely in the industry, Manatal still has some features which make it an outstanding system like resume parsing to find the apt skill set of candidates for matching them with the job.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• iCIMS has had a positive impact on our recruitment efficiency and compliance tracking.
• The improved visibility across requisitions and hiring stages has shortened our time-to-hire by about 20%.
• Centralized documentation and audit-ready reports have helped ensure adherence to EEO and federal hiring standards.

Incentivized

• reduced time to track applicants in the market as well as in our system
• helped in better profile screening and matching them for openings with required skillset
• Manatal directs us to better scheduling methods and dates based on best time of our interviewers availability
• ease of job posting for our employees for vacancies in their teams

Incentivized