TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CS-Cart Multi-Vendor

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    CS-Cart Multi-Vendor is an eCommerce marketplace software for SMBs available in cloud (No-Code) and self-hosted (On-Premises) versions. It allows users to open an online marketplace, where the user is the admin, and all the others—invited sellers. Each seller has his or her own micro-store with a customizable storefront, categories, filters, and search. Just like in Amazon. In the CS-Cart Multi-Vendor marketplace platform, managing vendors is designed to be simple:…

    $660

    per year

    Salesforce Experience Cloud

    Score8.3 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A
    Pricing
    CS-Cart Multi-VendorSalesforce Experience Cloud
    Editions & Modules
    Standard
    $660
    per year
    Plus
    $1,320
    per year
    Ultimate
    $3,300
    per year
    Unlimited
    Contact Sales
    one-time fee
    No answers on this topic
    Offerings
    Pricing Offerings
    CS-Cart Multi-VendorSalesforce Experience Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CS-Cart Multi-VendorSalesforce Experience Cloud
    Considered Both Products
    CS-Cart
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    96%
    Would buy again
    45 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    97%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    96%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    91%
    Implementation went as expected
    30 Answers
    Features
    CS-Cart Multi-VendorSalesforce Experience Cloud
    Online Storefront
    Comparison of Online Storefront features of CS-Cart Multi-Vendor and Salesforce Experience Cloud
    Feature
    CS-Cart Multi-Vendor
    8.6
    10 Ratings
    10% above category average
    Salesforce Experience Cloud
    -
    Ratings
    Product catalog & listings8.810 Ratings00 Ratings
    Product management8.910 Ratings00 Ratings
    Bulk product upload8.39 Ratings00 Ratings
    Branding8.710 Ratings00 Ratings
    Mobile storefront8.08 Ratings00 Ratings
    Product variations8.59 Ratings00 Ratings
    Website integration8.69 Ratings00 Ratings
    Visual customization8.710 Ratings00 Ratings
    CMS8.810 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of CS-Cart Multi-Vendor and Salesforce Experience Cloud
    Feature
    CS-Cart Multi-Vendor
    8.4
    10 Ratings
    9% above category average
    Salesforce Experience Cloud
    -
    Ratings
    Abandoned cart recovery8.29 Ratings00 Ratings
    Checkout user experience8.510 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of CS-Cart Multi-Vendor and Salesforce Experience Cloud
    Feature
    CS-Cart Multi-Vendor
    8.9
    9 Ratings
    6% above category average
    Salesforce Experience Cloud
    -
    Ratings
    eCommerce security8.99 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of CS-Cart Multi-Vendor and Salesforce Experience Cloud
    Feature
    CS-Cart Multi-Vendor
    8.4
    9 Ratings
    9% above category average
    Salesforce Experience Cloud
    -
    Ratings
    Promotions & discounts8.89 Ratings00 Ratings
    Personalized recommendations8.09 Ratings00 Ratings
    SEO8.49 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of CS-Cart Multi-Vendor and Salesforce Experience Cloud
    Feature
    CS-Cart Multi-Vendor
    8.0
    10 Ratings
    1% below category average
    Salesforce Experience Cloud
    -
    Ratings
    Multi-site management8.78 Ratings00 Ratings
    Order processing8.510 Ratings00 Ratings
    Inventory management6.510 Ratings00 Ratings
    Shipping7.39 Ratings00 Ratings
    Custom functionality8.99 Ratings00 Ratings
    Best Alternatives
    CS-Cart Multi-VendorSalesforce Experience Cloud
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CS-Cart Multi-VendorSalesforce Experience Cloud
    Likelihood to Recommend
    8.6
    (10 ratings)
    8.9
    (71 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    8.3
    (7 ratings)
    8.1
    (15 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    8.2
    (7 ratings)
    8.0
    (18 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.4
    (4 ratings)
    User Testimonials
    CS-Cart Multi-VendorSalesforce Experience Cloud
    Likelihood to Recommend
    CS-Cart
    For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.
    Incentivized
    Read full review
    Salesforce
    For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
    Incentivized
    Read full review
    Pros
    CS-Cart
    • Quick and easy set up of a multi-vendor marketplace
    • Very easy-to-use page designer
    • Huge marketplace of add-ons to cover pretty much anything you need
    Incentivized
    Read full review
    Salesforce
    • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
    • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
    • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
    Incentivized
    Read full review
    Cons
    CS-Cart
    • The high cost of the platform itself and plugins.
    • Unavailability of the mobile application in the basic version of the platform.
    • Relatively difficult process of installing updates if you are new to IT.
    Read full review
    Salesforce
    • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
    • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
    • Also, there is no side-to-side comparison view for content editors to update the content easily.
    Incentivized
    Read full review
    Likelihood to Renew
    CS-Cart
    No answers on this topic
    Salesforce
    Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
    Incentivized
    Read full review
    Usability
    CS-Cart
    The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store. If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.
    Read full review
    Salesforce
    Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
    Incentivized
    Read full review
    Performance
    CS-Cart
    No answers on this topic
    Salesforce
    Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
    Incentivized
    Read full review
    Support Rating
    CS-Cart
    inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.
    Incentivized
    Read full review
    Salesforce
    Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
    Incentivized
    Read full review
    Implementation Rating
    CS-Cart
    Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    CS-Cart
    It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.
    Read full review
    Salesforce
    Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
    Incentivized
    Read full review
    Return on Investment
    CS-Cart
    • Positive impact in learning to set up a shopping cart
    • ROI is questionable, as we are still building our business model
    • Positive impact on our business model and direction
    Incentivized
    Read full review
    Salesforce
    • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
    • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
    Incentivized
    Read full review
    ScreenShots

    CS-Cart Multi-Vendor Screenshots

    Screenshot of Multi-Vendor marketplace storefrontScreenshot of Multi-Vendor marketplace product pageProduct screenshot