CS-Cart Multi-Vendor Marketplace Platform vs Volusion

• Quick and easy set up of a multi-vendor marketplace
• Very easy-to-use page designer
• Huge marketplace of add-ons to cover pretty much anything you need

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• Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
• Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
• Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.

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• The high cost of the platform itself and plugins.
• Unavailability of the mobile application in the basic version of the platform.
• Relatively difficult process of installing updates if you are new to IT.

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• API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
• Not as customizable as most ecommerce platforms
• Not as many integration options as most platforms

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• Positive impact in learning to set up a shopping cart
• ROI is questionable, as we are still building our business model
• Positive impact on our business model and direction

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• Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.

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