CueLab CRM vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CueLab CRM
Score 10.0 out of 10
Small Businesses (1-50 employees)
The CueLab Mobile App is developed to assist sales professionals and businesses in instantly reaching out to potential leads, nurture them and convert them into paying customers. Key features includes Instant lead notifications can be sent to a phone number. Fast outreach through Call, Email, WhatsApp, SMS. Multiple brand management
$9
per month per user
Pipedrive
Score 7.9 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month
Pricing
CueLab CRMPipedrive
Editions & Modules
No answers on this topic
Essential
$14
per month (billed annually)
Advanced
$29
per month (billed annually)
Professional
$49
per month (billed annually)
Power
$64
per month (billed annually)
Enterprise
$99
per month (billed annually)
Offerings
Pricing Offerings
CueLab CRMPipedrive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree Instant Lead Notifications Unlimited Lead access/month 100 AI credits/month 10 Portfolio with Uplink.bio No credit card requiredMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
CueLab CRMPipedrive
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
CueLab CRMPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CueLab CRM
9.9
1 Ratings
25% above category average
Pipedrive
6.3
59 Ratings
20% below category average
Customer data management / contact management10.01 Ratings6.515 Ratings
Workflow management10.01 Ratings7.812 Ratings
Territory management10.01 Ratings6.68 Ratings
Opportunity management10.01 Ratings8.857 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings7.355 Ratings
Interaction tracking10.01 Ratings7.113 Ratings
Channel / partner relationship management9.01 Ratings4.39 Ratings
Contract management00 Ratings3.09 Ratings
Quote & order management00 Ratings5.17 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CueLab CRM
9.3
1 Ratings
21% above category average
Pipedrive
2.9
7 Ratings
88% below category average
Case management10.01 Ratings4.76 Ratings
Call center management9.01 Ratings1.15 Ratings
Help desk management9.01 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CueLab CRM
10.0
1 Ratings
28% above category average
Pipedrive
8.5
40 Ratings
12% above category average
Lead management10.01 Ratings8.440 Ratings
Email marketing00 Ratings8.74 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CueLab CRM
10.0
1 Ratings
28% above category average
Pipedrive
7.1
58 Ratings
6% below category average
Task management10.01 Ratings9.055 Ratings
Reporting10.01 Ratings8.254 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CueLab CRM
10.0
1 Ratings
27% above category average
Pipedrive
5.1
60 Ratings
39% below category average
Pipeline visualization10.01 Ratings8.660 Ratings
Customizable reports10.01 Ratings1.78 Ratings
Forecasting00 Ratings5.111 Ratings
Customization
Comparison of Customization features of Product A and Product B
CueLab CRM
9.5
1 Ratings
23% above category average
Pipedrive
6.1
56 Ratings
21% below category average
Custom fields10.01 Ratings7.256 Ratings
Custom objects9.01 Ratings7.746 Ratings
Scripting environment00 Ratings1.04 Ratings
API for custom integration00 Ratings8.539 Ratings
Security
Comparison of Security features of Product A and Product B
CueLab CRM
9.5
1 Ratings
13% above category average
Pipedrive
7.3
54 Ratings
13% below category average
Single sign-on capability9.01 Ratings6.112 Ratings
Role-based user permissions10.01 Ratings8.552 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CueLab CRM
10.0
1 Ratings
32% above category average
Pipedrive
1.1
5 Ratings
147% below category average
Social data10.01 Ratings1.15 Ratings
Social engagement10.01 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CueLab CRM
10.0
1 Ratings
33% above category average
Pipedrive
3.6
7 Ratings
66% below category average
Compensation management10.01 Ratings3.54 Ratings
Marketing automation00 Ratings3.67 Ratings
Platform
Comparison of Platform features of Product A and Product B
CueLab CRM
10.0
1 Ratings
28% above category average
Pipedrive
8.2
53 Ratings
9% above category average
Mobile access10.01 Ratings8.253 Ratings
Best Alternatives
CueLab CRMPipedrive
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CueLab CRMPipedrive
Likelihood to Recommend
10.0
(1 ratings)
8.8
(63 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(16 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
8.4
(15 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
CueLab CRMPipedrive
Likelihood to Recommend
Aidify Learning and Mobility Pvt Ltd
first I used to download csv file which my marketer used to send me, then copy
paste the contact of leads in my phonebook and the call or whatsapp them. this
much process makes delay in contacting my newly generated leads. and many time
I saw they choose some other services over my service due to delay in
contacting. CueLab CRM soves this problem in seconds. Since using this CRM, my lead
tracking has become way more efficient. I'm closing more deals 50% more than
ever before. i have to buy 5 license as i have team of 5 sales executive
Read full review
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Pros
Aidify Learning and Mobility Pvt Ltd
  • instant lead notification for newly generated leads
  • team collaboration
  • automated lead distribution
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Aidify Learning and Mobility Pvt Ltd
  • they can have enterprice plan
  • call tracking
  • analysis
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Support Rating
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Aidify Learning and Mobility Pvt Ltd
very cost effective, easy to use mobile app
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Return on Investment
Aidify Learning and Mobility Pvt Ltd
  • very positive impact
  • i am converting 30% more leads i paying customers
  • my lead ads budget has giving me 100% roi
Read full review
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
ScreenShots

Pipedrive Screenshots

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