CultureIQ vs. DocuWare

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product

Incentivized

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.

Incentivized

• Easy to navigate.
• Customizable.
• Good support.

Incentivized

• The software is secure and makes our documents safe
• The software is scalable which is like
• The software offers features that makes document processing and collaboration easy.
• Docuware Cloud offers some automation features

Incentivized

• I don’t like needing 4 responses before seeing results.
• I feel functionality for quick surveys can be improved.
• Assistance on more best practices.

Incentivized

• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

Incentivized

Docuware has become a vital part of our organization.

Incentivized

Fairly intuitive for average users.

Incentivized

We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Incentivized

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.

Incentivized

We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.

Incentivized

• I can’t capture onboarding per class when we have less than 4 respond.
• It took some conversations to understand the meaning of a couple of questions.

Incentivized

• Allowed us to do multiple hours less data entry per client/per week.
• ROI very quickly.
• Package is customizable so you can scale as needed.

Incentivized