CustomerMatrix vs. Luigi's Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CustomerMatrix
Score 5.0 out of 10
N/A
CustomerMatrix headquartered in New York offers their platform for enterprise search. in 2013 CustomerMatrix acquired French enterprise search company Polyspot.N/A
Luigi's Box
Score 9.4 out of 10
N/A
Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average order value.N/A
Pricing
CustomerMatrixLuigi's Box
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CustomerMatrixLuigi's Box
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
CustomerMatrixLuigi's Box
Top Pros

No answers on this topic

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CustomerMatrixLuigi's Box
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User Ratings
CustomerMatrixLuigi's Box
Likelihood to Recommend
-
(0 ratings)
9.4
(17 ratings)
User Testimonials
CustomerMatrixLuigi's Box
Likelihood to Recommend
CustomerMatrix
No answers on this topic
Luigi's Box
Superb support: the discovery of our needs was very well organised. The support with the specifications gave me confidence (compared with other companies that don't take our specific needs into account). Once the tool was in place, we had 2 meetings to get to grips with it, with recorded videos so that we could go through the motions again
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Pros
CustomerMatrix
No answers on this topic
Luigi's Box
  • Responsive and easy to cooperate with
  • Very robust search engine with many options for individual settings and result optimization
  • advanced analytics tool
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Cons
CustomerMatrix
No answers on this topic
Luigi's Box
  • Hide products and categories that are out of season
  • Improve CTR automated adjustment
  • Improve explanations in set-up tool to facilite customisation
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Alternatives Considered
CustomerMatrix
No answers on this topic
Luigi's Box
Easier to implement and use in daily, the search engine is faster and better, to be honest is the best. We have one solution for recommenders, searching, and listings. We managed to agree to favorable contract terms + Communication with tool support is perfect. We have solved our main problem very quickly and flexibly
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Return on Investment
CustomerMatrix
No answers on this topic
Luigi's Box
  • We've gone from an average basket of 90 euros to around 100 euros.
  • The product managers have new ideas for products to integrate.
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ScreenShots

Luigi's Box Screenshots

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