TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CustomShow.com

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    CustomShow is a B2B sales presentation platform that enables marketing teams to manage and control content while letting sales teams customize and present on multiple platforms. Combining a Slide Editor, Presentation Library and Online and Offline presenting options, CustomShow is designed to streamline workflows and gives teams the tools to build and deliver presentations.N/A

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Pricing
    CustomShow.comDocuSign
    Editions & Modules
    CustomShow
    $0
    Per User per Month
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Offerings
    Pricing Offerings
    CustomShow.comDocuSign
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CustomShow.comDocuSign
    Considered Both Products
    CustomShow
    No answer on this topic
    DocuSign
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    79 Answers
    Delivers good value for the price
    No answers on this topic
    84%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    82 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    67 Answers
    Best Alternatives
    CustomShow.comDocuSign
    Small Businesses
    Mediafly
    Score7.7 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Mediafly
    Score7.7 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    ClearSlide
    Score8 out of 10
    Conga Sign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CustomShow.comDocuSign
    Likelihood to Recommend
    8.2
    (1 ratings)
    9.0
    (161 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    7.0
    (12 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (19 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CustomShow.comDocuSign
    Likelihood to Recommend
    CustomShow
    It is well suited for larger organizations. It cannot be used by single individuals like people who use Prezi or Powerpoint. If you are a large organization and looking to save on productivity, time, and improve branding across marketing and sales pitches, this software is absolutely amazing. I would highly recommend anyone heading up a company with 25 employees or more consider the software.
    Read full review
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Pros
    CustomShow
    • It allows you collaborate and share across your organization.
    • It integrates video seamlessly into any presentation you create.
    • It have an incredible slide library management component that stores everything in the cloud for the users.
    • Used by major fortune 100 companies, it allows for organizations to present their best and look their best.
    Read full review
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Cons
    CustomShow
    • I think the analytics piece could be improved a little more.
    Read full review
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Likelihood to Renew
    CustomShow
    Because it provides a great user experience, it makes my organization look good in front of pitches, and the software is great from a collaboration perspective. Plus, I like the fact that i can use video incredible well with all of my presentations. It has minor challenges and takes time to figure out, but once you do the sky is the limit.
    Read full review
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Usability
    CustomShow
    No answers on this topic
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Reliability and Availability
    CustomShow
    No answers on this topic
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Performance
    CustomShow
    No answers on this topic
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Support Rating
    CustomShow
    No answers on this topic
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Online Training
    CustomShow
    No answers on this topic
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Implementation Rating
    CustomShow
    No answers on this topic
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Alternatives Considered
    CustomShow
    I think they are all stacking up against each other. Powerpoint is a free alternative. But I think CustomShow doesn't focus on better looking powerpoint slides....it focuses on better looking presentations period. Because of that, CustomShow is really in a different category of business presentation software and up there with Clearslide.
    Read full review
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Scalability
    CustomShow
    No answers on this topic
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Return on Investment
    CustomShow
    • It has had a positive ROI in that the level of productivity in creating presentations has grown.
    Read full review
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    ScreenShots

    CustomShow.com Screenshots

    Screenshot of Slide Library - drag-and-drop to build custom presentationsScreenshot of Slide Editor - Build branded slides with seamless video integrationScreenshot of Desktop Viewer - Present seamless online or offlineScreenshot of Viewing Metrics - Get detailed slide-by-slide viewing metrics

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot