Item: DocuSign
Rating: 10
Author: Verified User

Overall Satisfaction with DocuSign

Use Cases and Deployment Scope

In my organization, we use this product to onboard employees and receive signatures for processing human resources and contracts.

Pros and Cons

Pros

This product is particularly good at streamlining the process for onboarding employees.
It allows users to have bookmarked locations for signing documents, which proves to be invaluable for time and cost savings.

Cons

With DocuSign, I think it's an all around good product. I would say that availability is one of the issues we've had in the past. We've had competitive products that had more available architecture that could be hosted within our own infrastructure. By my own, I mean the company's infrastructure. And I believe that with that improvement, the product would be a lot more well rounded.

Return on Investment

It's streamlined a lot of our manual processes.
It made documents more available to users via links and easily accessible features.

I would say 10 because its usability is one of its key features. It's marketed on. DocuSign is very accessible in many environments, and browsers has many use cases across different company needs, like on-prem or cloud solutions. And it's robust in that nature.

Alternatives Considered

Oracle Documaker and Google Forms

I've worked with documents such as Oracle, Google Forms, and software of that nature. I believe that DocuSign is, has a good reputation and has been reliable for many companies. That's one of the reasons why we have adopted it in our own infrastructure. I believe that compared to other products, DocuSign is more catered to the user experience than say, Oracle or Google Forms.

Key Insights

Do you think DocuSign delivers good value for the price?

Yes

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

Yes

Would you buy DocuSign again?

Yes

Likelihood to Recommend

This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.

Comments

Please log in to join the conversation

DocuSign Review

Software Version