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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Pricing
    DocuSign
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Offerings
    Pricing Offerings
    DocuSign
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DocuSign
    Considered Both Products
    DocuSign
    Chose DocuSign
    I don't think I've seen anything like DocuSign in the market. Well I think now Acrobat has a product similar to it, but it's not exactly same people can use it to sign. But it has come recently, not a long back. DocuSign has been in the market since long, so it still has the …
    Incentivized
    Chose DocuSign
    I've worked with documents such as Oracle, Google Forms, and software of that nature. I believe that DocuSign is, has a good reputation and has been reliable for many companies. That's one of the reasons why we have adopted it in our own infrastructure. I believe that compared …
    Incentivized
    Chose DocuSign
    Very similar but did not have the backing of SAP SuccessFactors in terms of Integration. The Developer Environment allowed us to test and practice on very easily compared to Adobe Acrobat Sign. Both products can be connected to via Microsoft Power Platform to aid automation …
    Incentivized
    Chose DocuSign
    Adobe was not a good experience despite the lower cost. Constant crashing, slow to load and a simple feature like copy and pasting the same fields across pages was non existent. Our team celebrated the decision to move back to Docusign from Adobesign. We have never looked back …
    Incentivized
    Chose DocuSign
    Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
    Incentivized
    Chose DocuSign
    Deal hub is a relatively complicated software, my company requirement was limited to getting the document verifed and then get it signed from the right set of designation after the verification The evaluation process of DocuSign was also smooth and it was very simple to …
    Incentivized
    Chose DocuSign
    No other documents like DocuSign have I had experience with or have I used.
    Incentivized
    Chose DocuSign
    HelloSign was like a breath of fresh air compared to the corporate feel of DocuSign. Their salespeople were not pushy, their pricing is fantastic, and the features are just what we need.
    Incentivized
    Chose DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Chose DocuSign
    I actually have both. Docusign has better features. SignNow was a little cheaper so I kept them.
    Incentivized
    Chose DocuSign
    DOcusign is quite old and reliable in respect of other vendors available in the market. There is no complexity in signing which is generally faced while using Authetisign and also it has no problem in inserting big text which other apps have this issue.
    Incentivized
    Chose DocuSign
    I prefer DocuSign to Adobe Sign because of the workflow process. To me, DocuSign flows much easier and the interface is easier for me to locate the things I need. I also appreciate the templates that DocuSign allowed, especially because Egnyte had a direct integration with …
    Incentivized
    Chose DocuSign
    eversign, sign now, adobe sign, microsoft sign
    Incentivized
    Chose DocuSign
    DocuSign is pretty much the only signing product that I have used to complete paperwork and have them signed over to our customers. It is a great product and is very efficient.
    Incentivized
    Chose DocuSign
    DocuSign is so much more widely used and I think reliable. Who knows where HelloSign will be in a few years and I don't think they have nearly the funding to compete with DocuSign. Also, everyone uses DocuSign and it makes clients feel secure knowing the name of software …
    Incentivized
    Chose DocuSign
    When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved.
    Incentivized
    Chose DocuSign
    I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for …
    Incentivized
    Chose DocuSign
    I've used Hellosign and DocuSign at the company. DocuSign has an easier UX and ability to use with multiple users. Also links and partners with a lot more external tools.
    Incentivized
    Chose DocuSign
    We used home grown electronic signatures and were not pleased with the maintenance required.
    Incentivized
    Chose DocuSign
    I didn't make the decision myself on why we selected DocuSign so hard to say but bottom line is a lot of them do the same thing... e-signature. Pretty straightforward stuff! I think it really comes down to personal preference, perhaps user interface, and what just feels most …
    Incentivized
    Chose DocuSign
    I have not used any alternatives. DocuSign is the leader in this space from my opinion.
    Incentivized
    Chose DocuSign
    DocuSign is the one we went with because of the majority of people who use it regularly. It's the first one that comes to mind when you think of electronic signatures. We do use AdobeSign with our HR platform because that is the one that is integrated with it, but standalone …
    Incentivized
    Chose DocuSign
    I have not used any other but I know there are other cheaper tools out there but it depends how many documents a company is dealing with and need signatures. We use it both for our own use with our employees and for any contracts we handle with consultants and customers.
    Incentivized
    Chose DocuSign
    Adobe Sign has closed the gap between it and DocuSign in recent years. I still think DocuSign outclasses Adobe's offering in ease of use, and it makes less sense to go with Adobe Sign unless you are already steeped in the Adobe Creative Cloud ecosystem (e.g., Adobe Acrobat, …
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    Best Alternatives
    DocuSign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    DocuSign
    Likelihood to Recommend
    9.0
    (161 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    Usability
    8.5
    (19 ratings)
    Availability
    10.0
    (3 ratings)
    Performance
    10.0
    (2 ratings)
    Support Rating
    10.0
    (46 ratings)
    Online Training
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    Product Scalability
    10.0
    (1 ratings)
    User Testimonials
    DocuSign
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

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