Cvent Event Management vs. Zuddl

The system is great for registering for your event, including session add-ons, taxes, and more. It can manage different access and visibility to different sessions or prices based on the reg type. For smaller events, it is just too pricey and does not make sense to use.

Incentivized

There are very few programs that give you an organic experience to carry out the creation of multiple events dictated by our company, Zuddl is an excellent software that has a great price, once this program is installed you will have the best functions at hand to manage events of great projection and that involve a large number of people on the web, I always recommended it because of how effective it has been for us.

Incentivized

• Highly configurable, with a wide range of options for virtual, in-person, and hybrid events
• An optimal blend of functionality with ease of use, including a strong and well-communicated road map
• Pragmatic yet visionary incorporation of AI for enhancing event building, production, and attendee experience
• Robust and reliable, particularly given the complexity of the underlying architecture

Incentivized

• Screen Sharing during presentations
• video clarity while on the lap top and app

• Emails - you can't pre-schedule emails, and it's very complicated to target a specific group.
• Testing - You have to clear your cache in between testing, or go incognito mode. Makes for a very lengthy testing process. Wish you could just see live updates as you went!
• Gameifcation in the App - I have not had the best luck with this section of the app. It doesn't ALWAYS work. They have some improvements to be made on that front.

Incentivized

• The dependence of this program on a good internet flow is very high, most of the options require being connected to the cloud to automate and pre-establish certain very simple options.
• This program may not be the fastest to run, it is very easy to use, but to be honest the functions can be tedious and slow to implement.

Incentivized

We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost

Incentivized

The Cvent Event Management is very user friendly and intuitive. It's easy to use. Initially it's a bit of a learning curve because it is such a robust system with so many features. Whoever is using it really needs to take time and dig into it to learn the platform because if you go through it only on a surface level you can miss a lot of key features that can be beneficial to use.

Incentivized

Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment

Incentivized

When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

Incentivized

The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.

Incentivized

Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

Incentivized

It was all self-driven and I had to do a lot of searching around in the community to get answers.

Incentivized

It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

Incentivized

Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more complex needs than anything else out there. The value for what you get is exceptional.

Incentivized

Zuddl has been more user friendly and compared to teams and zoom. Having the chatrooms and networking tab has allowed for great communication within the teams. We have been able to work through large projects without the hassle of sending emails back and forth. It is like a one stop shop.

We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need

Incentivized

• Positive ROI: See which registrants [participated]
• Positive ROI: See survey results from the feedback survey pushed at or after an event
• Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!

Incentivized

• One of the most common aspects that are shown every time we use Zuddl is the order and administration in each of the events, regardless of the amount of information that is handled in each of the projects.
• When we want to manage and provide an excellent service to more than 500 participants, the best option will always be Zuddl, since this program is programmed to respond to large-scale events.

Incentivized